The whole process from start to finish was a pleasant experience. Jenny was a cheerful, pleasant person to deal with. There was a wide range of frames to choose from. I was not disappointed and would... Ver mais
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Veja o que dizem as avaliações
first time using this company and won’t be the last, Jenny was lovely and very helpful and I feel like I got a right bargain compared to the mainstream opticians who charge an arm and a leg! Highly... Ver mais
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Ver mais
A empresa respondeu
Great experience at Direct Specs. Jenny was absolutely amazing. Extremely welcoming, helpful and knowledgeable. She took her time, helping me try on plenty of glasses to find some that fit my head. He... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Informações de contato
Reino Unido
- sales@directspecs.co.uk
- www.directspecs.co.uk
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A great place to get your glasses
The so-called bargain online retailers are never quite what they seem - you simply cannot get lightweight varifocals cheap and many of them wont do certain prescriptions online so I have to visit a store. Probably a better option you can get to see the frames and feel how they fit and how much they weigh! This Direct Specs store is just outside the main shops in Blackheath, it's never too busy and has parking spaces and a good selection of frames. It worked out cheaper than Specsavers and I'm delighted with my new glasses. Will definitely use them again.

Resposta da Direct Specs
GIVE IT A GO
This is best place you could buy your specs . Best prices, the gentleman at the reception gives you the best service without any complaints. If you decide to use this place for your new specs ( I recommend you do ) and then you can find a better service the please let me know. YOU WONT BE DISAPPOINTED.

Resposta da Direct Specs
Not what I expected…
Glasses ok but supposedly light tint which is impossible to notice. I’ve ended up with overpriced reading glasses…

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Lovely friendly service
Lovely friendly service
Would definitely recommend a visit.
Great service and value for money.
Many thanks 😊

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Easy process and great service!
Easy to order online with current prescription.
Kept in touch via email with progress of my order.
Collection was simple and glasses were exactly what I needed.

Resposta da Direct Specs
I went to Direct Specs on recommendation
I went to Direct Specs in Shirley on recommendation from someone who had previously had a good service from them. I found the staff incredibly helpful, friendly and professional.
I placed an order for a reglaze at a cost of £25 which I thought was very good value. When I went to collect my glasses unfortunately the prescription was incorrect - there had been one number error on my prescription. The lady serving me apologised profusely and explained my glasses would be sent off and corrected as soon as possible which they were. When I subsequently collected my glasses they were perfect, and unbeknown to me, it had been put on my notes that I was to be offered a free reglaze on another pair of glasses. I hadn’t asked for this or even expected anything. It was just kindly offered. I took advantage and now have another pair of reglazed glasses at no cost. What a service! And I’ve since returned to them and placed an order for another reglaze.

Resposta da Direct Specs
Excellent service
Excellent service, really pleased with the ease of ordering to the quality of the spectacles, communication was also spot on, will definitely use them again.

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Excellent value
Excellent value. Great customer service. Will buy again from this company.

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Wonderful pair of specs
Wonderful pair of specs - would have cost me 20 times as much at opticians!

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Great customer service and glasses are…
Great customer service and glasses are good value.

Resposta da Direct Specs
Very quick easy process to order…
Very quick easy process to order glasses. Delivery was very prompt. Good quality product for the price. Very pleased with my purchase.

Resposta da Direct Specs
Helpful
The guys at the Stafford branch were really informative and very helpful, nothing was to much trouble, well done fellas.

Resposta da Direct Specs
Budget price, high quality
I was finally told I needed varifocals and wanted to keep a favourite frame, so shopped around for the best value for reglazing. The price difference between others and Direct Specs was significant, but, having received them today (7 October 2023), it doesn't feel like the cheapest option at all. Great communication throughout really helped, too, so I knew when my order had left the lab and roughly when to expect it.

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Set up for prescription lenses was easy…
Set up for prescription lenses was easy to do. Arrived sooner than I thought and very competitively priced. Will be ordering another pair soon.

Resposta da Direct Specs
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