Lots of choice .unusual flours aswell .used dove flours before makes divine loaves etc .lot more recipes aswell not just for bread .easy ordering packaged well .
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Veja o que dizem as avaliações
Always reliable results with Dove flour as I need to eat Gluton Free. This can be difficult to achieve.
PALM OIL!!! Scam using the term organic to make people feel comfortable eating your terrible quality product. Using palm oil in the biscuits which are 50% saturated fat, just because you use organ... Ver mais
A empresa respondeu
I love Doves Farm 4 stars because packaging was damaged and most of the baking powder was lost. Lid possibly not secure.
Detalhes da empresa
- Fábrica de Farinha
- também em
- Fabricante de Alimentos
- Fornecedor para Indústria Alimentícia
- Loja de Produtos para Panificação
- Produtor de Alimentos
Escrito pela empresa
We are UK based specialist flour millers and bakers, producing a range of organic flours, ancient grain flour, baking ingredients and biscuits for people who care about the quality and healthfulness of the food they eat and the world we live in. You can buy our products in a range of shops or directly from our website. We also have over 600 recipes you can follow. Doves Farm are also the owners of Freee Foods - specialising in Gluten Free products including flour, baking mixes, breakfast cereals, pasta and much more.
Informações de contato
Salisbury Road, RG17 0AA, Hungerford, Reino Unido
- 01488 684880
- mail@dovesfarm.co.uk
- www.dovesfarm.co.uk
4,1
Muito Bom
173 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lower price and give free delivery …
Lower price and give free delivery with orders over£100
22 de outubro de 2024
Resposta da Doves Farm Foods
Dear Mr Ahmed,
Thank you for taking the time to share your feedback with us. We're sorry to hear that you're not completely satisfied with the pricing of our products and delivery. The higher cost of producing Organic Foods does contribute to slightly higher prices, but we understand that this may not be ideal for everyone. Please know that we truly value your input and we will take your feedback into consideration as we continue to improve our offerings.
Kind Regards,
Doves Farm Team
Missing items and customer service!
Ordered 3 bags of bread flour, yeast, vitamin c and some biscuits.
Order arrived without the yeast and vitamin c and with a random tub of baking powder. Can’t use the bread flour without yeast so I contacted them. The person who answered the phone appeared totally disinterested and said that a different department would need to deal with it.
Heard nothing back so will be returning everything and getting a full refund and going elsewhere
31 de outubro de 2024
Avaliação não solicitada
Resposta da Doves Farm Foods
Dear Amanda,
Thank you for taking the time to share your feedback, and we sincerely apologise for the inconvenience caused with your recent order. We are truly sorry to hear that your experience with our customer service did not meet your expectations, and we understand how frustrating it must be to receive an incomplete order. This is certainly not the level of service we strive to provide.
We have reached out to you directly to assist with your refund request, and we hope to resolve this issue to your full satisfaction.
Thank you again for bringing this to our attention, and we genuinely hope to have the opportunity to serve you better in the future.
If you have any further queries or issues, please don't hesitate to contact us.
Kind Regards,
Doves Farm Team
Ancient grains
I love the fact that Doves Farm Foods supplies ancient grains, such as Einkorn and Khorasan, and heritage ones - the link to prehistoric man (as in the prehistoric man found frozen in the Alps with Einkorn grain in his stomach) is quite something! It is lovely flour and bakes beautifully, would highly recommend. Speed of delivery great, as is customer services. Thanks Doves
22 de outubro de 2024
Resposta da Doves Farm Foods
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying our ancient and heritage grains, and especially the connection to such fascinating history. It's wonderful to know that the quality of our flour is making a difference in your baking, and we're pleased to hear that our delivery and customer service have met your expectations. We truly appreciate your continued support.
Happy Baking!
Doves Farm Team
I love Doves flour
I love Doves flour, they have the best organic flours in the market. I have been using them for years but always bought them at supermarkets. This was the first time I bought directly from Doves website because I was looking for my favourite flour (khorasan) which I can't find in the supermarket anymore. The website was very easy to use and my delivery arrived only a couple of days later. Excellent service. I highly recommend Doves Farm products!
25 de setembro de 2024
Resposta da Doves Farm Foods
Thank you for taking the time to share your lovely feedback of our flour and we're delighted to hear of your great experience shopping on our website and that your delivery arrived quickly. It's wonderful to hear that you enjoy our Khorasan flour and we look forward to continuing to serve you with the best organic flours.
Happy Baking!
Doves Farm Team
Great organic flour at an amazing…
Great organic flour at an amazing price.
Since starting to bake my own bread I have tried other flour and found Doves Farm flour makes the tastiest bread by far, especially the traditional organic!
The large sacks also make it cost effective, thank you very much you are the best :)
26 de agosto de 2024
Resposta da Doves Farm Foods
Thank you for sharing your lovely feedback!
We're delighted to hear that you enjoy our flours, and we've helped you make some tasty loaves.
Happy baking (and eating!)
Kind Regards,
Doves Farm Team
Ease of ordering
Ease of ordering, to delivery of my favourite breakfast thank you
26 de agosto de 2024
The flour is like white flour not like…
The flour is like white flour not like organic whole meal
25 de julho de 2024
Resposta da Doves Farm Foods
Hi Dav,
We’re sorry to hear that the flour didn’t meet your expectations. We strive to provide high-quality products, so your input is super valuable.
Please don't hesitate to get in touch with our support team.
If you’re looking for something different, please let us know so we can help you find exactly what you need!
Best Regards,
The Doves Farm Team
Great deal and prompt delivery.
26 de julho de 2024
Prompt well packed delivery and…
Prompt well packed delivery and excellent product. A repeat order to make delicious sourdough.
27 de julho de 2024
Prompt delivery to a Scottish island…
Prompt delivery to a Scottish island for a very reasonable charge. And the flour is fantastic!
26 de julho de 2024
Resposta da Doves Farm Foods
Thank you so much for your wonderful feedback! We’re delighted to know our flour and delivery service met your expectations. Enjoy baking!
Best Regards,
The Doves Farm Team
Excellent bread flour makes a great loaf
Excellent bread flour bought in a 16kg sack, lasts us a bit but makes a lovely loaf everyone. Shame we got charged extra for highlands postage even though we don't live in the Highlands. Makes it as expensive as the local shops in Aberdeen so might not be doing this again.
26 de julho de 2024
Resposta da Doves Farm Foods
Thanks so much for your kind words about our bread flour! We're thrilled to hear it makes lovely loaves for you.
Sorry to hear that you aren't happy with the extra postage charge. We charge postage based on what DPD considers and subsequently charges as the Scottish Highlands. However, we'll look into this to ensure fair pricing.
Kind Regards,
Doves Farm Team
Unpleasant experience
26 de julho de 2024
Resposta da Doves Farm Foods
Hi Ekiuwa,
We’re sorry to hear of your negative experience. Unfortunately, on this occasion we were not able to cancel your order with us as it had already been picked and dispatched prior to you contacting us, and as I am sure you can appreciate, we cannot accept return of food items due the food hygiene reasons. In the event your order is incorrect, please inform us as soon as possible, and a member of our team will be available to help.
Thank you for taking the time to provide us with your feedback.
Kind Regards,
Doves Farm Team
Kamut Flour must be marketed by you
You tell me when a product will be delivered, and you deliver on that date. BUT . . .what worries me is that you are not marketing the KAMUT flour you sell. NOBODY seems to know about this amazing "flour of the Pharaohs". The bread from it is STUNNING. You should develop a brand that could be as popular as the brand "sourdough". It's a matter of getting people to try a sample of the bread baked with this.
25 de julho de 2024
Delivered as expected
Delivered as expected, in good order.
Reliable and quality food.
25 de julho de 2024
Flour is Great
I have been making my own bread for quite a while now but was just buying supermarket flour, nothing wrong with that but since switching to doves farm my bread is so much nicer. I like the fact that it's organic and it is great quality, I will buy all my flour from this company from now on. Yes it is a little pricier than super market brands but it is well worth it.
26 de julho de 2024
Avaliação não solicitada
Resposta da Doves Farm Foods
Hi Angela,
Thank you for the lovely review and for sharing your experience with us. We’re delighted that our flour has elevated your bread making. It’s great to know that you value the organic and high-quality nature of our product. We appreciate your support and kind words!
Best regards,
The Doves Farm Team
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