Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... Ver mais
Localização
Trocar localizaçãoUnit 6 and 7 Roundswell Shopping Centre, EX31 3NH Barnstaple, GB
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Veja o que dizem as avaliações
Dreams' customer service is top notch. The guys were professional, wore shoe coverings and communicated what they were doing at all times so it was clear throughout. They also struggled to get the mat... Ver mais
I have been happy with the service Dreams has given me throughout my experience of purchasing a new bed. Everyone was patient, considerable and helpful. My only complaint is having to be fully compu... Ver mais
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, Reino Unido
- 01271615278
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fabulous personal service
I was so well looked after by the store manager. I was offered a cup of tea and the manager really took note of my requirements and spent a long time ensuring that I ended up with the right product.
First the lady in the shop was very…
First the lady in the shop was very helpful , she went thro every thing about the four mattress I tried and the one I bought is lovely , I’m enjoying going to bed . The two men that delivered it were also very good.
I can't fault the service I received
I can't fault the service I received. First in the shop, the computer analysis of how I sleep to delivery, all first class. And I have to say that I am sleeping so much better than before.
First class service
First class service , from the moment we walked in the shop .delivery was perfect and mattress is extremely comfortable.
Great customer service
Great customer service, came out with exactly what we wanted/needed. No pressure to buy anything, great knowledge and very helpful. Price is great aswell
I am very pleased with my new mattress…
I am very pleased with my new mattress as I was having difficulty with getting comfortable on my old one due to back trouble
Staff very helpful and assisted in my…
Staff very helpful and assisted in my choice. Best sleep I've had for a very long time. Ps the coffee was delicious. Smooth delivery by polite drivers
Brilliant Dreams
We were greeted by Shelby which made us feel very welcome .she show us around and told us about all the Beds we asked about and gave us very good advice on all
We would recommend highly to visit Barnstaple store
North Devon .
Brilliant service from start to finish.
The staffRoundswell were Excellant…
The staff at Roundswell were Excellant …… except 1 and I’ll explain that later.
Mark went over and above finding the right bed etc. also he knew I was concerned as to the bed going upstairs twists and turns. He didn’t give up until he had found the information as how I could ascertain whether it would and how to measure.
A very pleasant buying experience not…
A very pleasant buying experience not pressured at all. Quick delivery and we love the bed.
Excellent service from start to finnish
Lovely bed and delivered on time
Lovely bed and delivered on time.
I was expecting a base headboard and mattress not flat pack but the instructions were easy to follow.
Mattress sales service
The young lady and gentleman sales agents were very friendly, accommodating and helpful. Almost made spending money enjoyable!!!
Staff were very knowledgeable and very…
Staff were very knowledgeable and very friendly also no pressure to purchase the most expensive product like a number of stores, highly reccomended
Efficient,very informative and helpful
After a day trolling around bed shops…
After a day trolling around bed shops being bombarded by salesman trying to sell us things we didn't want We went in to dream in Barnstaple were greeted politely by the manager I'm afraid I don't remember his name. He asked if he could help listened to what we needed showed us what choices there were no messing about was very informative and honest about the extended warranty etc which we took out gave us a lead in time which was longer than we wanted so he worked through it and got the bed itself delivered within 7 days with the head board to follow shortly after excellent customer services cannot recommend it enough
I like my new mattress but
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but she was unable to sleep on it as it hurt her back and hips. I do think that the staff should let people know that when you try a mattress u store that it will be softer than the one you receive as new mattresses need time to soften up.
OUTSTANDING SERVICE AND PRODUCT
The gentlemen who oelivered and erected the bed were
outstanding and an absolute credit to Dreams. They were smart, polite and extremely knowledgeable of their subject. I would invest in Dreams products in the future and have recommended these products to our friends including the fantastic service. Well done and thank you
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