Dreams - Barnstaple Avaliações 

132
O TrustScore é 5 de um total de 5

4,8

Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH Barnstaple, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dreams' customer service is top notch. The guys were professional, wore shoe coverings and communicated what they were doing at all times so it was clear throughout. They also struggled to get the mat... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been happy with the service Dreams has given me throughout my experience of purchasing a new bed. Everyone was patient, considerable and helpful. My only complaint is having to be fully compu... Ver mais

Avaliado com 4 de um total de 5 estrelas

I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, Reino Unido

  • 01271615278

4,8

Excelente

O TrustScore é 5 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(132)

13.450 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Very firm

Very firm. I have given it 6 weeks in the hope it would get softer, but alas, I'm not sleeping. Hope to receive a replacement,as we have 100 days trial.

31 de janeiro de 2025
logotipo da Dreams - Barnstaple

Resposta da Dreams - Barnstaple

Good morning Jan,

Thank you for taking the time to leave your review.

I have attempted to call you this morning to discuss this but was unable to get through to you. I have sent you an email to arrange a good time to call.

I look forward to hearing from you.

Kind Regards,

Wayne

Avaliado com 5 de um total de 5 estrelas

Good mattress…

Good helpful people in the store who listened nd explained everything. Good delivery driver who phoned with a delivery time and arrived on time, told us the frequency of turning mattress round. It took a couple of days to get comfortable with the new mattress but now I’m really comfy and happy. Would definitely use Dreams again.

4 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

A positive shopping experience.

It was nice to step into the store without being “pounced “ on straight away . I had time to browse before help being offered . The assistant ,Shelby, was friendly and knowledgeable. I was given time to consider my purchase . She calculated the best price for me . I was kept updated about the delivery date and time . The delivery crew were respectful of my property and gave assembly advice . I had wrongly thought I’d paid for assembly of the bed but found it quite straightforward. So far I’m very pleased with my purchase.

1 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Tempur and Dreams Ticks All The Boxes

Ordered on Line after excellent customer service at the Barnstaple Shop. Having the ability to use the test bed at the shop was great as it made sure we were able to order the correct type of mattress.
Delivery was on time and handled well, including removal of our old mattress.
The Tempur Mattress exceeded our expectations and have both slept far better. Highly recommend both Dreams and Tempur.

13 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

The in-store experience was first class…

The in-store experience was first class with no sales pressure being exerted.
The bed, adjustable, was delivered on the date specified and the two delivery men could not have been more professional and put the bed together without fuss. All in all, a pleasurable buying experience.

12 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Service with a smile!

From entering the store, asking questions, testing the mattresses, placing the order and finally taking delivery of bed I was treated with courtesy, kindness and would recommend this store to anyone who asked.

23 de novembro de 2024

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