Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... Ver mais
Localização
Trocar localizaçãoUnit 6 and 7 Roundswell Shopping Centre, EX31 3NH Barnstaple, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Dreams' customer service is top notch. The guys were professional, wore shoe coverings and communicated what they were doing at all times so it was clear throughout. They also struggled to get the mat... Ver mais
I have been happy with the service Dreams has given me throughout my experience of purchasing a new bed. Everyone was patient, considerable and helpful. My only complaint is having to be fully compu... Ver mais
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, Reino Unido
- 01271615278
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
still getting used to it!
GREAT SERVICE!!
GREAT SERVICE!!
FROM SHOP TO DELIVERY AND INSTALLATION HIGHLY RECOMMEND
VERY GOOD SERVICE FROM ALL STAFF
VERY GOOD SERVICE FROM ALL STAFF, AND THR PRODUCT IS VERY GOOD
Pode usar a ajuda de IA para as respostasVer mais
Very firm
Very firm. I have given it 6 weeks in the hope it would get softer, but alas, I'm not sleeping. Hope to receive a replacement,as we have 100 days trial.

Resposta da Dreams - Barnstaple
Great service
The bed was delivered on time by very professional and helpful staff. What else can you ask for? Thank you all.
Good mattress…
Good helpful people in the store who listened nd explained everything. Good delivery driver who phoned with a delivery time and arrived on time, told us the frequency of turning mattress round. It took a couple of days to get comfortable with the new mattress but now I’m really comfy and happy. Would definitely use Dreams again.
A positive shopping experience.
It was nice to step into the store without being “pounced “ on straight away . I had time to browse before help being offered . The assistant ,Shelby, was friendly and knowledgeable. I was given time to consider my purchase . She calculated the best price for me . I was kept updated about the delivery date and time . The delivery crew were respectful of my property and gave assembly advice . I had wrongly thought I’d paid for assembly of the bed but found it quite straightforward. So far I’m very pleased with my purchase.
Fantastic customer service
Fantastic customer service, couldn't ask for better..Mattress,Bed, ottoman are lovely and have transformed my bedroom..
Ease of putting together
Ease of putting together, and everything else as promised
Tempur and Dreams Ticks All The Boxes
Ordered on Line after excellent customer service at the Barnstaple Shop. Having the ability to use the test bed at the shop was great as it made sure we were able to order the correct type of mattress.
Delivery was on time and handled well, including removal of our old mattress.
The Tempur Mattress exceeded our expectations and have both slept far better. Highly recommend both Dreams and Tempur.
Great service brilliant staff A+++
The in-store experience was first class…
The in-store experience was first class with no sales pressure being exerted.
The bed, adjustable, was delivered on the date specified and the two delivery men could not have been more professional and put the bed together without fuss. All in all, a pleasurable buying experience.
Excellent customer service
From the team that served my daughter in your showroom to the delivery team they are polite and professional and very knowledgeable.
Service with a smile!
From entering the store, asking questions, testing the mattresses, placing the order and finally taking delivery of bed I was treated with courtesy, kindness and would recommend this store to anyone who asked.
Staff very courteous and helpful
Have reccomended this conpany to…
Have reccomended this conpany to friends and family. A really comfortable bed and good value for money.
Dreams Mattress
From buying the mattress to delivery excellent service would recommend Dreams every time
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