Fantastic deal, so happy with bed and mattress it's exactly what I wanted, Matty and other staff so helpful
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Veja o que dizem as avaliações
Russell and Nick in Dundee are exceptional and genuine in their customer service. Welcome us into the store like friends and didn't leave us twiddling our thumbs but didn't crowd us like some places d... Ver mais
Shop...informative, encouraged to "try before you buy" "not pushy" given time, explained the sale clearly Delivery... "as says on the tin" kept in touch at least twice (we are difficult t... Ver mais
A very pleasant place to shop. Staff were brilliant, they really knew their stuff and were able to answer my questions knowledgeably. There was a nice relaxed atmosphere and an impressive array of s... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Unit 9 Kingsway West Retail Park, DD3 8RX, Dundee, Reino Unido
- 01382 816203
4,8
Excelente
395 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A smooth purchase and delivery.
Helpful assistants in store. Tommy was very helpful explaining about the different mattresses. This was the second mattress we have purchased from here and although a different make Tommy explained about the specifications being the same. We also purchased cover for the mattress and a mattress protector which was included with it. Delivery was on time although we had a doorstep delivery this time. Would use Dreams again.
7 de julho de 2024
Great sales and delivery service along…
Great sales and delivery service along with good pricing!
29 de junho de 2024
As good as advertised
High quality of products that looks as good as the pictures on the website.also, good communication regarding delivery times and reminders via text message. Helpful and friendly staff who handle queries and professional delivery service.
15 de junho de 2024
Best choice for beds…
A wide choice of beds at very reasonable prices. The staff are very knowledgeable and very helpful. They offer a full bed assembly and removal of you old bed package.
30 de maio de 2024
Avaliação não solicitada
Communication with Dreams operative was excellent
Communication with Dreams operative was excellent which included a call back at the agreed time.
Email and text received to confirm delivery detail
Delivery team in touch on the day
Item delivered to the appropriate bedroom
31 de maio de 2024
No pressure from sales team
No pressure from sales team, offered information and left to discuss. Options available for budget without compromise on quality. Bed was for a child and they spoke to her instead of us which was a nice touch.
26 de maio de 2024
Avaliação não solicitada
Good reliable service
24 de maio de 2024
Can’t thank dreams enough from Stewart…
Can’t thank dreams enough from Stewart who works in the Dundee shop to the two guys that delivered my order great service
10 de maio de 2024
Fantastic experience
Stewart has outstanding customer service and product knowledge.
24 de maio de 2024
Avaliação não solicitada
Excellent knowledgeable service
Excellent knowledgeable service, all our questions dealt with professionally. Great delivery with excellent communication. Would definitely use them again, highly recommend.
19 de maio de 2024
Good experience from visiting shop to…
Good experience from visiting shop to delivery of mattress.
Friendly helpful staff, giving good advice.
Delivery lads were very helpful, clean and efficient.
Would recommend Dreams for complete service
18 de maio de 2024
Couldn’t ask for anything more from men…
Couldn’t ask for anything more from men who put my bed together and were very nice indeed I love dreams store I also have tempur mattress and pillows all beautiful thank you wonderful service
18 de maio de 2024
A+ service..
17 de maio de 2024
No messing about very straight forward
No messing about very straight forward, Saturday delivery. Dundee store excellent staff highly recommend.
11 de maio de 2024
Avaliação não solicitada
the staff were very helpful
the staff were very helpful, from sales staff to delivery they were excellent,
6 de maio de 2024
From sales to delivery
From sales to delivery, service was smooth, professional and prompt. Happy with the sofa bed purchased, great quality and the free gifts just made it perfect. Could not believe hiw quick and efficient delivery was. Fab ⭐️⭐️⭐️
28 de abril de 2024
Thanks. I got everything I asked for . On time and in perfect condition.can't ask for more .
Thanks again . My bed is everything you said it would be. .
4 de maio de 2024
Good product provided by well informed
Good product provided by well informed, pleasant staff.
4 de maio de 2024
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