very good quality of mattress. my order is very firm in over 8,000 coils. it offers excellent support to my back, I feel my back pain has much been reduced. Highly recommend Harrison- Spinks Mattre... Ver mais
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The staff were friendly and knowledgeable, the delivery was fine but there was a small issue with the mattress. Once I got the plastic sheeting off the mattress, I noticed two dark lines at the bot... Ver mais
Great experience from the shop to the door. Items were delivered on time and professionally assembled. Great stuff. Thank you
I had a great experience at the Fulham location of Dreams. I recently moved to the UK by myself and needed mattresses and bedframes without breaking the bank. James was an incredibly knowledgeable s... Ver mais
Detalhes da empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contato
Wandsworth Bridge Road, SW6 2NY, Fulham, Reino Unido
- 02077 312080
4,7
Excelente
96 avaliações
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very good quality of mattress
very good quality of mattress. my order is very firm in over 8,000 coils. it offers excellent support to my back, I feel my back pain has much been reduced. Highly recommend Harrison- Spinks Mattress !
22 de maio de 2026
Great experience from the shop to the…
Great experience from the shop to the door. Items were delivered on time and professionally assembled. Great stuff. Thank you
22 de maio de 2026
i love the bed and i also love the team…
i love the bed and i also love the team who fixed the bed
7 de março de 2026
Great from start to finish very happy…
Great from start to finish very happy with my purchase and treatment very efficient!
9 de novembro de 2025
I was very impressed with the…
I was very impressed with the professional service I received at Dreams Fulham. I tried many mattresses on two visits to the store.
19 de agosto de 2025
Literally the best customer service in…
Literally the best customer service in the world. Went into their store in Fulham and had amazing service helping me pick a mattress and delivery date. They even added in some perks to the order for free. A week later, still ahead of my delivery date, I noticed that there was now a discount on the mattress I bought. I thought I would try my luck and sure enough they added the discount to my order -saving me a significant amount of money - straight away and kept the delivery date the same. Incredible and kind customer service, they have now found themselves a loyal customer. Thank you to the Fulham team, and thank you especially to Dan from Customer Services !
14 de agosto de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Never again from here
I bought a bed from here, and in the showroom it looked completely different to how it arrived. I am extremely disappointed with this quality. The fitting as well was very very poor. Never again from here.
29 de junho de 2025
Resposta da Dreams - Fulham
Good afternoon Safet,
Thank you for leaving us your review and for speaking with me today.
I am sorry for the two issues you have reported. I am glad we will be reviewing these. I have sent you an email so you can contact me directly if you need to in the interim.
Many thanks,
Kishan
FABULOUS
Was assisted at Wandsworth bridge road by Rami, to help choose a suitable bed. He was great!
From there,all went perfectly smooth and I am now very comfortable every night in my lovely new bed!
Ten out of ten.
1 de junho de 2025
All involved made it a simple and fast…
All involved made it a simple and fast process including sale person and delivery boys
4 de abril de 2025
Professional service
Professional service, efficient delivery and very on time on the schedule.
29 de março de 2025
Staff helpful in the shop
Staff helpful in the shop. Mattress recommended really comfortable!!
29 de março de 2025
Great job from Alex I believe her name…
Great job from Alex I believe her name is! a very talented member of the sales team, thank you Alex. The bed was two yes two 6 feet four in delivery staff lovely guys top job.
Thank you Dreams.
From Mr Rielly Fulham London
23 de março de 2025
Perfect experience
Perfect experience - Shop near our home with broad choice of options - Fulham staff available and helpful - Delivery timeframe acceptable - Delivery and disposal of old item as described. Thank you.
22 de fevereiro de 2025
The customer service was welcoming and…
The customer service was welcoming and helpful. The staff didn't seem uninterested with any concerns I had.
Happy with my purchase!
8 de fevereiro de 2025
Trying out the mattresses and seeing…
Trying out the mattresses and seeing which one is the best which was very helpful...which helped me pick the best choice..the assistant was very helpful and patient and explained to me which one is best for my back..and best posture..very happy..
30 de dezembro de 2024
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