Dreams - Isle of Wight Avaliações 

253
O TrustScore é 5 de um total de 5

4,9

Gunville Trading Estate, PO30 5LG Isle of Wight, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

THE STAFF (JANE) AT DREAMS , CARISBROOKE, ISLE OF WIGHT, WAS ABSOLUTELY BRILLIANT. WHILST WE WERE LOOKING AT A MATTRESS, I BECAME BREATHLESS, WHICH I SOMETIMES SUFFER FROM, BUT JANE WAS SO HELPFUL,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service in store by Jade. We explained our needs and were recommended a tempur mattress that we subsequently bought. Got a good deal with new pillows, duvet and mattress protector. Had it f... Ver mais

Avaliado com 3 de um total de 5 estrelas

The in store experience and the delivery team experience were excellent. The products had some faults. The cloth on one bed base at one side had a scuff mark which nearly tore the cloth about... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had intended to buy a mattress from one of the new online companies. However we had had a bad experience and thought we'd pop in to Dreams to see what they had. I'm so glad we did, Jade was absolut... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Gunville Trading Estate, PO30 5LG, Isle of Wight, Reino Unido

  • 01983654323

4,9

Excelente

O TrustScore é 5 de um total de 5

253 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(253)

15.035 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Mattress purchase..

Mattress delivered on time, delivery team were polite and respectful. Mattress is as described, comfortable. Excellent service through ordering to delivery.

2 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Great Delivery Team

Great Delivery Team - unfortunately the original bed I ordered would not fit into my home. The two man delivery team were very experienced and advised on alternatives. The replacement fitted eventually.

The delivery team are a credit to Dreams.

It would be helpful if, instore, the team asked about the layout of the staircase etc to avoid a delivery failure.

15 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Purchase of tempur pro air smartcool mattress

Excellent service in store by Jade. We explained our needs and were recommended a tempur mattress that we subsequently bought. Got a good deal with new pillows, duvet and mattress protector.
Had it for just about 2 weeks now, and delighted with it. Didn't realise just how much our old one had deteriorated, until we got the new one. 10 out of 10 for Dreams.

30 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Well done Dreams!

Staff were very helpful in the showroom, making it easier to choose the correct matress for our needs.
Delivery men were very respectful towards our property and giving full instructions on when to turn around matress.

6 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Love Dreams

Firstly, the reason we shop at Dreams and will keep returning is the staff. They are fantastic, in particular, Jennifer who has assisted us on our last few visits. She is a credit to you.

Our mattress was delivered with care and we were informed at every step of the progress of our delivery.

The mattress itself is lovely. We've had it for about 11 days and it's providing support and comfort and a great night's sleep.

4 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service

We spoke to Jen when we were looking for our new bed. She was full of knowledge in explaining to beds and mattresses.
We decided on an ottoman bed and it is the best bed and mattresses we have ever had. Cheaper than other bed stores and a very experienced staff member who made it an easy purchase
Thank you Jen 😊

30 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

New bed…

My wife and I went to dreams as we needed a new bed.we used the machine in different positions as which mattress was right for us.was made a cup of coffee. Was not rushed so we could choose at our leisure.we chose a mattress and new bed frame.well worth a visit

4 de fevereiro de 2026

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