Dreams - Nottingham Castle Marina Avaliações 

293
O TrustScore é 5 de um total de 5

4,9

Unit 10 Castle Meadow Retail Park, NG7 1GX Nottingham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had such a lovely guy called Cameron help us during our visit. He was really helpful without being imposing, helped us with the sleep match and even gave us a drink while we wandered around, as we... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a look around at all the different types of beds saw the one we really liked ,meet a very nice lady who helped us with our choice she was very patient

Avaliado com 5 de um total de 5 estrelas

Brilliant service from Sam & Dave,they were very polite and assembled our bed very efficiently. They protected our carpet by wearing shoe covers. The guys arrived on time and when leaving they tid... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a wonderful company to do business with. A wonderful women called Ema in the Nottingham store helped us pick a great mattress. No pressure just sheer professionalism. Delivered promptly. There wa... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Unit 10 Castle Meadow Retail Park, NG7 1GX, Nottingham, Reino Unido

  • 01156784044

4,9

Excelente

O TrustScore é 5 de um total de 5

293 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(293)

14.895 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Customer Service

We couldn't be happier with the purchase of our mattresses.
They are wonderful and firm. Fantastic.
We felt like special customers with the service provided to us at the Store, especially the employee Emma.
Thank you very much.

13 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Denier Nottingham Marina

Denier of the Nottingham Marina shop was very helpful and very knowledgeable about the products and was able to give us sound advice on our sleep needs.
The delivery team were polite, used overshoes in the house and happily removed our old mattress and set up the new one with no problems at all.

7 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

A pleasure to buy from.

Buying my new single mattress was very easy. I walked into the showroom, I was greeted at the door by Amanda, who offered me her arm to assist my walk to her desk where she helped me into a seat. she was very thoughtful to understand my disability immediately.
She helped me to decide which product would be most useful and assisted my walk to try the mattress for comfort. She explained the delivery process fully and made my buying process an easy and pleasant experience. A lovely young girl who put me at my ease throughout with no hard sell, just understanding of my needs.
The two delivery men arrived on time, wrapped the old mattress for disposal and placed the new mattress on my bed making the whole delivery very quick and easy. The mattress is superb.
From walking into the store to greeting the delivery men was a smooth, easy and pleasant experience.
Total understanding of my physical disability throughout and I would recommend Dreams to anyone.

26 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

My Dreams Experience

From the moment I entered the store, I knew I was in good hands! My aunt said if I wanted to buy beds or mattresses to go to Dreams. She wasn't wrong. Both staff and products were excellent. Amanda was a gem!

30 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Aspects of the service are illusory

As we are two pensioners we deliberately paid for a bed assembly service. When the bed was delivered the crew wouldn’t assemble it as they were worried about parking( despite us advising in advance) so we had to do it - and no refund to date of the assembly fee

14 de dezembro de 2023
logotipo da Dreams - Nottingham Castle Marina

Resposta da Dreams - Nottingham Castle Marina

Good morning Anthony

Thank you for taking the time to speak to me today. I am sorry for the issues you have had with your assembly.

I can confirm that during our conversation, we have come to a resolution which I hope you feel is acceptable.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

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