Dreams - Stoke on Trent Avaliações 

267
O TrustScore é 5 de um total de 5

4,9

Etruria Way, ST4 6JQ Stoke-on-Trent, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer service was spot on. Nikki greeted and welcomed us, we explained our purpose of the visit, Nikki explained the store layout and pointed some details re current offers out then left us to ta... Ver mais

Avaliado com 5 de um total de 5 estrelas

Professional and friendly service. Excellent products and affordable prices. Very nice sale assistant Dina helped us choose the right mattress. We used the sleep match technology which was a great exp... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found the assistant Vicky very efficient and helpful she made my visit so pleasant and showed me how the test bed worked and gave us different options of mattresses to try. A really nice lady and wi... Ver mais

Avaliado com 4 de um total de 5 estrelas

Experience in store was good, we were shown options to suit us. The only downside was timescale for delivery, 6 weeks. The bed when arrived was put together quickly and efficiently and was demonstrate... Ver mais


Detalhes da empresa

  1. Loja de Camas
  2. Loja de Roupas de Cama
  3. Loja de Móveis para Quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contato

  • Etruria Way, ST4 6JQ, Stoke-on-Trent, Reino Unido

  • 01782459250

4,9

Excelente

O TrustScore é 5 de um total de 5

267 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(267)

14.895 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

From viewing the beds in the shop to…

From viewing the beds in the shop to having it delivered and put up was hassle free. The staff in the shop were very helpful and didn't rush me and let me take as long as I wanted. The delivery drivers were very respectful and polite and wore shoe protectors whilst in the house. Overall a great experience

13 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Good advice about the relevent type of…

Good advice about the relevent type of bed l require for a back problem. Able to try all the relevent beds to find the correct one for me. Pleasant young lady advised about beds with no pressure also purchased a tempa memory foam pillow.

21 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Dreams - mattress purchase review

Bought a king sized mattress from dreams. Upon entering the store we was welcomed by a friendly gentleman who helped us throughout. We went to the tester bed where it tells you what mattress is best for you which was very interesting and useful to know. We went around the store browsing and testing before we settled on the perfect mattress. The experience was great, really helpful and made the process of choosing a mattress much easier. When the mattress was delivered they took it straight to my room and were very helpful when delivering. Communication for delivery was great. All round fantastic experience and would recommend purchasing from dreams.

13 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

7 days with our new 🛌- after visiting the store in…

7 days in after visiting the store in Stoke, with a pre arranged delivery date - the removal and installation went very smoothly. We were kept updated for our delivery with an ETA of 07.30 - the lads arrived at 07.20 (& we were ready). Job completed by 08.15. Excellent 100% satisfaction.....very much recommend- Plus the bed's a DREAM...

15 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Mr Tom was an excellent customer…

Mr Tom was an excellent customer service oriented person . High class service and sorted all my questions. Very knowledgeable of what he is doing.
Amazing experience with Dreams Eturia way Stoke On Trent

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

For a Dream Experience visit Andy at Dreams

After having a nightmare with an oline company and receiving a bed not worthy of my dog to sleep on. Myself and my husband visited Dreams, we were greeted by Andy- if you need a new mattress this is your go to man. He was fab, friendly, knowledgeable and just an absolute pleasure from start to finish. Andy listened and sympathised with our situation and did everything in his power to help solve our problem. We left dreams extremely happy and it has restored our faith after a disastrous online purchase. I will never make that mistake again and will be 100% returning to dreams and andy for any future purchases
Keep it up Andy and team- Your a Dream to buy from

17 de janeiro de 2025
Avaliação não solicitada

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