Dr Felix Avaliações 

1.361
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ne consultez pas ce médecin, il n’est présent que pour cracher son venin et voler notre argent pour 2 minutes de consultation! Aucunement à l’écoute ou bienveillant il juge les personnes et leurs état... Ver mais

Avaliado com 1 de um total de 5 estrelas

Je rejoins la très grande majorité des commentaires ! Médecin à fuir, il est imbuvable et ne mérite absolument pas de faire ce métier. Monsieur remet en cause les symptômes du patient, aucune empathi... Ver mais

Avaliado com 1 de um total de 5 estrelas

Pourquoi on peut pas mettre d'avis sur google? Médecin sans aucune humanité, il pense qu'à l'argent, expéditif et condescendant. Lorsque vous lui racontez votre maladie, il vous répond "avez vous vot... Ver mais

Avaliado com 1 de um total de 5 estrelas

C'était la pire consultation de médecine que j'ai connu. Ce médecin expédie le rendez-vous en 1min30, vous juge tout en faisant preuve d'un mépris condescendant comme rarement j'ai pu connaître. Il ne... Ver mais

Detalhes da empresa

  1. Farmácia Online
  2. também em
  3. Centro de bem-estar
  4. Farmácia
  5. Médico
  6. Policlínica
  7. Vendedor online de remédios controlados

Escrito pela empresa

Dr Felix is a UK based Online Doctor & Pharmacy service offering discreet and affordable prescription treatments online without having to see your GP. www.drfelix.co.uk


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(1.361)

33 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So simple and profesional

Living in a small village away from everyone I really appreciate the ease and speed of being able to order and have delivered my meds.
I switched over to Dr Felix a few months ago as my pharmacy is a 30 min drive away and were becoming unreliable with the pandemic problems.
I'm genuinely so grateful services like this exist. x

13 de junho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with our genuine and speedy service, hopefully you will consider using our services again in the near future.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 1 de um total de 5 estrelas

Given wrong order and still hasn't been solved over a week later

I received a 30g order instead of the 60g I ordered and still haven't received the rest of my order.

4 de junho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon Customer,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have been given the wrong order quantity, we aim to provide a stress free and easy service for all of our patients.

We have tried to call you with the number registered on our system but have been un able to get through, would you be so kind and email our customer services team with your contact details and we will ensure this is resolved.

Hopefully speak with you soon.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Perfect service

4 de junho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon Peter,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with our perfect service, we are looking forward to your future orders.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Swift service

Swift service, would use again

3 de junho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive feedback, we are pleased we met your expectations!

Avaliado com 5 de um total de 5 estrelas

My local GP started charging me monthly…

My local GP started charging me monthly for precriptions instead of every 3 months. That basically tripled the cost of my medication. Then I found Dr Felix online. Super fast process and great prices. Thank you!

1 de junho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive feedback, we are pleased we met your expectations!

Avaliado com 3 de um total de 5 estrelas

Fair price

Fair price, quick delivery, but wrong strength of tablets provided. Emailed to flag this up immediately, still no response. Luckily they're only for hayfever, not something pivitol.

31 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive review and feedback

Avaliado com 1 de um total de 5 estrelas

My last purchase arrived but fails to…

My last purchase arrived but fails to work. I have not received any feedback to my complaint sadly

11 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon Andrew,

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have not had the best experience with your recent product. We tried to call you this afternoon, however we were unable to reach you. I have since sent a follow up email to query what the issue was with an aim to resolve.

Kindest Regards
Megan
Patient Care Team

Avaliado com 1 de um total de 5 estrelas

I would not recommend using this company

9 de maio de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon Peter,

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have not had the best experience with your recent product. Unfortunately as there are no details on your review, I have been unable to find you on our system.

If you would be so kind as to call or email us directly I will be more than happy to try and resolve any issues experienced.

Kindest Regards
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Outstanding

Fantastic service every time, first class delivery, would recommend to people to use this company. Thank you once again.

6 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Anne,

Hope you are well.

Many thanks for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with the service and delivery, hopefully you will consider using our services again in the near future.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

I think Dr Felix is brilliant

I think Dr. Felix is brilliant. Havn't had any problems.

6 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Customer,

Hope you are well.

Thank you for taking the time to leave a review, we really appreciate the feedback.

I am delighted you have been happy with our service, hopefully you will continue to use our services going forward.

Have the most wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent value and very prompt…

Excellent value and very prompt delivery.

Thank you.

6 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hello Helen,

Thank you for taking the time to leave a review, we are so grateful for the feedback.

I am thrilled you have been happy while using Dr Felix, hopefully you will continue to use our services going forward.

Wishing you a wonderful week ahead.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Prompt service

Prompt service, reasonable price.

4 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Marion,

Hope you are well.

Many thanks for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with the service and prices, hopefully you will consider using our services again in the near future.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 2 de um total de 5 estrelas

The dispatch time for my items was…

The dispatch time for my items was not as quick as usual I had to send an email regarding this. The payment had been taken from my bank but I still had not recieved a dispatched email as advised. After the item was eventually dispatched am now still waiting for the package to be delivered as I was not aware that these items had to be signed for it was never the case on my previous orders . The delivery is due tomorrow at a friends address .Appreciate that there was a bank holiday, but on this occasion have found this purchase a remarkable drawn out experience .

3 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon Mrs Handyside,

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have not had the best experience with your recent order and for the delay with our courier during the bank holiday weekend. After checking with Royal Mail your package has now been collected, if this is not the case please get in touch and one of our helpful team will get this resolve for you.

We aim to provide a stress free patient journey for all and I can only apologise this has not been the case on this occasion.

Kindest Regards
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

She was delighted :)

3 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Customer,

Hope you are well.

Thank you for taking the time to leave a review, we really appreciate the feedback.

I am delighted you have been happy with our service, hopefully you will continue to use our services going forward.

Have the most wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company. Ordered on Monday items arrived Thursday

3 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hello Theresa,

Thank you for taking the time to leave a review, we are so grateful for the feedback.

I am thrilled you have been happy while using Dr Felix, hopefully you will continue to use our services going forward.

Wishing you a wonderful week ahead.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Very quick and efficient service

Very quick and efficient service. Will definitely use again.

3 de maio de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Customer,

Hope you are well.

Many thanks for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with our quick and efficent service, hopefully you will consider using our services again in the near future.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 1 de um total de 5 estrelas

Suddenly rejected my order

I used this supplier for a couple of years and they were very good. However, when I placed a reorder earlier this month, for the same items I'd purchased b4, I suddenly found my payment had been returned without any reason. When I emailed them they replied saying "We're under new management and we're worried about over prescribing people". I don't see how this new rule applies to people who are reordering the items they have been allowed to buy for the past 2 years. I've found another supplier now, who is actually cheaper. So it appears all's well that ends well!

28 de abril de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Good Afternoon David,

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have not had the best experience with your recent order. Unfortunately our GP's have reviewed the prescribing restrictions and we are unable to fulfil your order at this time.

I tried to call you this afternoon to discuss in more detail however I was unable to reach you and have since sent a follow up email.

Kindest Regards
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Dr Felix

Resposta da Dr Felix

Hi Paul,

Hope you are well.

Many thanks for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with our quick and excellent service, hopefully you will consider using our services again in the near future.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

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