Dr Felix Avaliações 

1.361
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ne consultez pas ce médecin, il n’est présent que pour cracher son venin et voler notre argent pour 2 minutes de consultation! Aucunement à l’écoute ou bienveillant il juge les personnes et leurs état... Ver mais

Avaliado com 1 de um total de 5 estrelas

Je rejoins la très grande majorité des commentaires ! Médecin à fuir, il est imbuvable et ne mérite absolument pas de faire ce métier. Monsieur remet en cause les symptômes du patient, aucune empathi... Ver mais

Avaliado com 1 de um total de 5 estrelas

Pourquoi on peut pas mettre d'avis sur google? Médecin sans aucune humanité, il pense qu'à l'argent, expéditif et condescendant. Lorsque vous lui racontez votre maladie, il vous répond "avez vous vot... Ver mais

Avaliado com 1 de um total de 5 estrelas

C'était la pire consultation de médecine que j'ai connu. Ce médecin expédie le rendez-vous en 1min30, vous juge tout en faisant preuve d'un mépris condescendant comme rarement j'ai pu connaître. Il ne... Ver mais

Detalhes da empresa

  1. Farmácia Online
  2. também em
  3. Centro de bem-estar
  4. Farmácia
  5. Médico
  6. Policlínica
  7. Vendedor online de remédios controlados

Escrito pela empresa

Dr Felix is a UK based Online Doctor & Pharmacy service offering discreet and affordable prescription treatments online without having to see your GP. www.drfelix.co.uk


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(1.361)

33 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

As usual great service and prompt…

As usual great service and prompt delivery. Always a pleasure doing business with Dr Felixstowe.

27 de setembro de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Lizzie Lane,

Thank you for taking time to leave us a review.

I am glad to hear you have been happy with our great service and that your order arrived promptly.

Have a nice day.

Amanda
Team Leader Patient Care Team

Avaliado com 5 de um total de 5 estrelas

PROMPT SERVICE

Excellent prompt service

26 de setembro de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Mrs Rawlings,

Many thanks for taking the time to leave us a review.

I am pleased to hear you have been happy with our excellent service.

Hope you have a lovely day.

Amanda
Team Leader Patient Care Team

Avaliado com 1 de um total de 5 estrelas

needed order urgently due to it being…

needed order urgently due to it being impossible to get an appointment at the doctors surgery, jumped through many hoops to be finally told the order had been cancelled without explanation. Why confirm the order has been approved by a doctor and take your money when they have no intention of sending it to you. There is something not right about this Dr Felix website...You have been warned

14 de setembro de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Hi David,

Many thanks for taking the time to leave us a review.

I am sorry to hear you have not been happy with our service.

I can see an email was sent to advise our doctors weren't happy to approve the order and you should see your own GP which I understand can be difficult to get an appointment but unfortunately the final decision on all orders is with our doctors.

Many Thanks
Amanda
Team Leader Patient Care Team

Avaliado com 1 de um total de 5 estrelas

Still waiting for my order

I placed an urgent order on the 6 Sept, I received an email saying that I
should check my junk mail for tracking details, money taken from my account on the 7th, I called them on the 8th and they said they would attend to this (took hours holding to get through), today is the 9th nothing has been received from this provider

9 de setembro de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Hi Charlene,

Many thanks for taking time to leave us a review.

I am sorry to hear you have not been happy with our service.

We did request further information so we could look into your order and investigate what had happened but you have not provided us with the additional information we require.

Many Thanks
Amanda
Team Leader Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Easy to use great service

5 de setembro de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Anne Glasgow,

Thank you for taking the time to leave us a review.

I am pleased to hear you have been happy with our service and found it easy to order.

Have a lovely day.

Amanda
Team Leader Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

Fast and efficient service

2 de setembro de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Daniel Hartnett,

Thank you for taking the time to leave us a review.

Glad to hear you were happy with our fast and efficient service.

Have a great day.

Amanda
Team Leader Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Dealt with promptly and…

Dealt with promptly and professionally,will definitely use again.

13 de agosto de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Friend of Ted Carol,

Many thanks for taking the time to leave us a review.

I am very happy to hear you have been happy with our service here at Dr Felix and that you would use our service again.

Have a nice day.

Amanda
Team Leader Patient Care Team

Avaliado com 5 de um total de 5 estrelas

This site is so easy to use

This site is so easy to use. Fill in consultation
Order what medication you want and pay. E-mail or text will be sent to you when your order has been despatched.

1 de setembro de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Hi Jane,

Many thanks for taking the time to leave us a review.

I am pleased to hear you have been happy with our service here at Dr Felix and you found the website easy to use.

Have a lovely day.

Amanda
Team Leader Patient Care Team

Avaliado com 1 de um total de 5 estrelas

Don’t expect anyone to reply to your email or answer the phone

Refunded my approved order, 29079 no reason, no follow up. No reply to my emails, nobody answers the telephone, (surely can’t be covid that’s two years ago) and today I get an email asking why I haven’t reordered? “I am low on my medication” You could not make it up. I had to find another company to dispense the drugs and they didn’t charge shipping or a review fee so a huge £9 cheaper - goodbye Dr Felix your admin is atrocious, because you are so bad I found somebody cheaper

19 de agosto de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for you review

Avaliado com 1 de um total de 5 estrelas

Slow and no communication

Order number: #289396. Ordered on 5th August. Originally said would be delivered on 7th august hence why I ordered as I needed tablets on time. 8th august and there is still no sign of my order being dispatched. Have called multiple times and left multiple messages however nobody has gotten back

8 de agosto de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for you review

Avaliado com 5 de um total de 5 estrelas

The best

Excellent service from ordering to delivery

4 de agosto de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive feedback, we are pleased we met your expectations!

Avaliado com 5 de um total de 5 estrelas

Consistently great service

These guys are consistent with the quality of service, I've used them for years and it's super reliable and the sites user friendly and prices are fair. A trusted supplier for sure.

4 de agosto de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive feedback, we are pleased we met your expectations!

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, easy to order .

4 de agosto de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive feedback, we are pleased we met your expectations!

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Easy and quick to order. Arrived as expected. Very good service.
If you know you can take the medication requested it’s quicker than a GP as things stand. Would recommend.

1 de agosto de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Thank you for the positive feedback, we are pleased we met your expectations!

Avaliado com 5 de um total de 5 estrelas

Great

Great service, will use again

14 de julho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Morning Karola,

Hope you are well.

Thank you so much for taking the time to leave a review for our team here at Simple Online Pharmacy.

Hopefully you will consider using our services again in the near future.

Best Wishes
Megan
Patient Care Team

Avaliado com 5 de um total de 5 estrelas

Easy to use website with fast safe…

Easy to use website with fast safe checkout and prompt delivery

4 de julho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Morning Sharon,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so pleased you have been happy with our easy and speedy service, hopefully you will consider using our services again in the near future.

Wishing you a wonderful day.

Best Wishes
Megan
Patient Care Team

Avaliado com 1 de um total de 5 estrelas

charged £17.99 for 28 Ramipirl tablets…

charged £17.99 for 28 Ramipirl tablets when that previously paid for 84. .

your drop down had been changed from 84 to 28 but price kept the same so I didnt notice the difference until order completed. Was that intentional?

1 de julho de 2022
logotipo da Dr Felix

Resposta da Dr Felix

Good Morning Peter,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have not been happy with the prices we have available, if you would be so kind as to call or email our team we can look into this further for you.

Hopefully speak with you soon.

Best Wishes
Megan
Patient Care Team

Avaliado com 1 de um total de 5 estrelas

An absolute waste of my time. After initially having my order…

After initially having my order approved and waiting for more than 24 hours to be dispatched, they decided to cancel it and refund it because apparently the doctors have prescribed too much of the medication to other people. Like are you serious? I will definitely not be using your pharmacy again. I'm glad I purchased the medication elsewhere, and I didn't need to wait so long.

16 de junho de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Good Morning Georgi,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix.

I am so sorry to hear that you have not been happy with our GP's decision with regards to your medication request, if you would so kind as to call or email our team with your contact details we can look into this for you.

Hopefully speak with you soon.

Best Wishes
Megan
Patient Care Team

Avaliado com 3 de um total de 5 estrelas

Non existent customer service.

I placed and paid for an order on 30/5 (280356 in case Megan is reading!) It was approved, but I have not heard anything since. Have emailed and left numerous phone messages but no-one answers the phone or has bothered to get back to me. Have used this company before and they were efficient but now wondering what’s going on???

Update: the issue was quickly resolved once we made contact (though someone should have called me earlier), so upping rating to 3stars.

14 de junho de 2022
Avaliação não solicitada
logotipo da Dr Felix

Resposta da Dr Felix

Hi Matt,

Hope you are well.

Thank you for taking the time to leave a review for our team here at Dr Felix, we really appreciate the feedback.

After our call I am so glad we were able to resolve the issues you have experienced, thank you confirming you have received our emails sent over the last few weeks.

Hopefully you will consider using our services again.

Wishing you a wonderful week ahead.

Kindest Regards
Megan
Patient Care Team

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