Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal
Stela is a fantastic sales person. She answered all my questions about the car and her explanation of the purchase options and add ons was clear. On the day of collecting the car, there was somethin... Ver mais
Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... Ver mais
Detalhes da empresa
- Concessionária
- Concessionária Audi
- Concessionária Honda
- Revendedora de carros usados
- Concessionária Volkswagen
Escrito pela empresa
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Informações de contato
Reigate Road, KT17 3LA, Epsom, Surrey, Reino Unido
- 01737 300985
4,7
Excelente
181 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from beginning to end
Great service from beginning to end. Very knowledgeable and not pushy at all. Kept me informed all along the way and made sure I was happy with my purchase. I am very pleased with my new (to me!) Audi.
31 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Rachel! We’re delighted to hear you had such a positive experience from start to finish. It’s great to know you felt well-informed and supported throughout the process, and we’ll be sure to share your kind words with the team. Enjoy your new Audi, and thank you for the 5-star review!
Amazing service
Amazing service. Quick, simple and no hassle. Recently purchased my Audi A6 from the following dealership and Millie from sales was very nice and friendly to myself and my family. Made the whole process very easy 👍🏼
30 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Bilal! We’re delighted to hear Millie made your Audi A6 purchase such a smooth and enjoyable experience. It’s great to know the process was quick, simple, and hassle-free for you and your family. We really appreciate your kind words and 5-star review!
Great customer service and quality cars
I have had a thoroughly enjoyable experience with Drift Bridge Group! The customer service is second to none the staff were wonderful and I'm very happy with my purchase.
2 de novembro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Keri! We’re so pleased to hear you had such an enjoyable experience with us. It’s great to know our team made you feel well looked after and that you’re happy with your new car. We really appreciate your kind words and 5-star review!
Ryan Parker our Sales Exec made our…
Ryan Parker our Sales Exec made our buying experience the best ! He was so courteous and no matter what we asked from him he provided and went that little bit further- a credit to your organisation and one to be treasured!
2 de novembro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Jackie! We’re delighted to hear Ryan made your buying experience such a great one. He’ll be so pleased to know his courteous approach and extra efforts made a real difference. We truly appreciate your kind words and 5-star review!
Excellent receptionists
Excellent receptionists, helpful sales team.
Made extra efforts to secure government grant.
1 de novembro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Julie! We’re so pleased to hear you had such a positive experience with our team. It’s great to know the reception and sales teams made you feel welcome and went the extra mile to secure the grant. We really appreciate your kind words and 5-star review!
My new Audi. I turned up at Epsom Audi dealership…
turned up at Epsom Audi dealership looking to buy a new car. I was introduced to Jayson who promptly started looking for a car that I would like.
I was looking for an Audi A3 Sport Back S-Line. Jason was able to find me exactly what I was looking for.
He spent alot of time going through all the details abut the car with me and took the car out for a test dive.
The service Jason provided was fantastic & could have not asked for more. Nothing was to much trouble & anything I wanted to know he had the answer. Jason is a very experienced dealer with alot of knowledge and has a fantastic repour with his customers, he is definitely old school but has knowledge and a great personality.
I was very impressed with the whole process he provided for me.
If anyone is looking to buy an Audi i would definitely recommend they went to the Epsom dealership.
26 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you for the fantastic review, Stephen! We're delighted to hear how well Jason looked after you and that he found the perfect A3 Sportback S line. It’s great to know his knowledge and friendly approach made the experience such a positive one. Enjoy your new Audi, and thanks again for recommending Audi Approved Epsom!
Very professional
28 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks for the 5-star review, Georgios! We're glad to hear you found the team professional - we really appreciate your feedback.
Great customer service from start to…
Great customer service from start to end. I had Simon Morris take through every step of the way even when multiple hiccups and boundaries seemed like I would not be getting the car, Simon ensued that he tried every possible way to solve the issues in which he did.
27 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you for the great feedback! We’re delighted to hear that Simon provided such excellent support throughout the process and went the extra mile to make sure everything worked out. We’ll be sure to pass on your kind words to him - enjoy your new car!
Connor in sales was excellent on our…
Connor in sales was excellent on our journey to buying my used Tiguan
4 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks for the 5-star review, Chris! We're really pleased to hear that Connor made your Tiguan purchase such a positive experience. We hope you’re enjoying your new car!
Conrad did an excellent job in showing…
Conrad did an excellent job in showing me various different cars in my price range and for the first time in the 14 years of getting my cars from you I ended up with a Cupra my first none Audi in those 14 years it's a very nice car
23 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks for the kind review, Robert! We’re so glad Conrad was able to help you find the right car within your budget. After 14 years of driving Audis, we’re pleased to hear you’re enjoying your new Cupra - it’s a great choice!
Sales Exec Millie was a pleasure to…
Sales Exec Millie was a pleasure to deal with
Smooth transition
23 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5 stars, Lewis! We're really pleased to hear that Millie made the process smooth and enjoyable for you. We’ll be sure to pass on your kind words to her. Enjoy your new Audi!
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Timothy! We're delighted to hear that Conrad was so helpful. We’ll be sure to share your kind words with him – we really appreciate you taking the time to leave a review.
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5-star review, Morgen! We're delighted to hear you had a great experience buying your first Audi. Enjoy your new car, and we hope to see you again soon.
Wonderful service from Garage salesman
17 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, David! We really appreciate your kind words and are delighted to hear you had a great experience with our sales team. Enjoy your new Audi, and we hope to see you again soon!
Resposta da Drift Bridge Group - Audi Approved Epsom
Thank you, Adrian! We’re delighted to hear you found our service professional and efficient. Your 5-star feedback means a lot to us, and we look forward to welcoming you back to Audi Approved Epsom in the future.
Audi Q3
I had a great experience with Audi Epsom over the past week. Jason in particular was extremely helpful and kept me updated every step of the way — communication was excellent throughout the whole process. They made sure the car was properly prepared before purchase and even added on a few extras. Everything was handled professionally and efficiently. They were never "pushy" at all in terms of selling the car to me, they provided me with all information necessary for me to make informed decisions throughout the process. I felt able to ask any questions, no matter how silly the questions seemed, Jason was very approachable. They are highly experienced, very honest too and I cannot fault them at all.
All the paperwork was a very straightforward process and mostly sorted prior to collecting the car.
The car itself is in pristine condition and drives wonderfully - I am very happy with my purchase!
I’d definitely recommend them to anyone looking for a reliable and friendly service! Thank you again to Jason and the team for making it such a smooth experience!
14 de outubro de 2025
Avaliação não solicitada
Resposta da Drift Bridge Group - Audi Approved Epsom
Hi Madeleine, thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear you had such a positive experience and that Jason kept you updated throughout the process. It’s great to know you felt supported, never pressured, and confident in your decision. We hope you’re loving your Audi Q3, it’s a fantastic choice!
Thanks again for your kind words and recommendation. We’ll be sure to share your feedback with Jason and the rest of the team.
Great salesman
Great salesman. Perfect balance between being knowledgeable about the car and giving us the time and space to be able to make a decision. Great communication, great service and a generally a hassle free service
8 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks so much for the great review, Colin. We're really pleased to hear that you had such a positive experience and that our team struck the right balance between support and space. Enjoy your new Audi, and we hope to see you again in the future.
Paul and milly where very helpful
3 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5-star review, Steve! We're really pleased to hear that Paul and Milly were so helpful during your visit. We’ll be sure to pass on your kind words to them.
I recently bought a second-hand ID.3…
I recently bought a second-hand ID.3 from Drift Bridge and the whole process was smooth and straightforward. Adam was excellent throughout — he made everything seamless, kept me informed at every step, and delivered exactly on time. Really happy with the service and would definitely recommend Drift Bridge to anyone looking for a hassle-free car-buying experience!
6 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Thanks so much for the great review! We're really glad to hear you’re happy with your ID.3 and that Adam made the process so easy. We’ll be sure to pass on your kind words to him. Enjoy your new car, and thanks again for recommending Drift Bridge!
Jason was great to deal with
Jason was great to deal with, always clear about everything. A charming guy.
2 de outubro de 2025
Resposta da Drift Bridge Group - Audi Approved Epsom
Hi Ian, thank you so much for your kind words! We’re thrilled to hear that Jason made your experience a positive one. We’ll be sure to pass on your compliments to him – he’ll be delighted!
Thanks again for choosing Audi Approved Epsom.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.