DukesHill Avaliações 

23.752
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb, quality products, really tasty. We have tried a range of items (ham, steak & ale pies, cheese and onion pies and Stilton topped pork pies, lemon half chicken and smoked trout pate). Without ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

Incredibly fast delivery, ordered midday Friday and delivered before midday Saturday and ready for Sunday lunch. Beautiful cuts of meet expertly packed in a refrigerated box. The meat cooked easil... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Firstly the choice of delicious starters, mains and puddings. All was well packed to arrive in perfect condition which it did. Now to the taste we purchased ribeye steaks, lemon sponge pudding... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Having been a regular customer of Dukeshill I recently ordered a 2k sirloin joint and a tomahawk steak I was so disappointed to recieve two 1k joints of sirloin that were very thin. I was not satisfie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Delicatessen
  2. Açougue Gourmet
  3. Empório Gourmet
  4. Serviço de Entrega de Mantimentos
  5. Loja de Presuntos
  6. Fornecedor de carnes

Escrito pela empresa

Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.

Why Dukeshill

Escrito pela empresa

Our aim is always to exceed your expectations.
We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.

Free delivery on orders over £40

All our products are sent to you fresh and securely packed by next working day delivery

All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team. Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check. For further information please visit our website.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

24 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(23.752)

1.989 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

delicious pork!…

My parcel was well packed and delivered on time on a day that I had chosen. The pork loin joint was well butchered and presented and it cooked beautifully.

3 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your lovely review!

We’re delighted to hear that your order arrived on time, on the day you selected, and that everything was well packed.

It’s particularly wonderful to hear how impressed you were with the Pork Loin Joint and that it was beautifully butchered, presented and cooked perfectly.

Thank you for choosing DukesHill and for taking the time to share your experience. We hope you enjoyed every bite and look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

The GRASS FED BEEF STEAKS WERE…

The GRASS FED BEEF STEAKS WERE OUTSTANDINGLY TASTY & TASTY

1 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We’re delighted to hear that you found our Grass Fed Beef Steaks so incredibly tasty. Hearing that they were outstanding is a wonderful compliment and one we’ll be very happy to share with the team!

Thank you for choosing DukesHill, and we hope you enjoy many more delicious steaks from us in the future.

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

All the products that l have ordered…

All the products that l have ordered have been excellent and delish First Class

12 de agosto de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We’re delighted to hear that everything you’ve ordered from DukesHill has been excellent and delicious. Describing your experience as “first class” is a wonderful compliment and means a great deal to the whole team.

Thank you for your continued support, and we look forward to sending many more delicious orders your way!

Kind regards,
The DukesHill Team

Avaliado com 3 de um total de 5 estrelas

Worth thinking about???

I very much wanted to try your ready made pies. I’m a singleton and quite honestly the thought of having to have 4 same filling has put me off buying.
I’m giving it a go but with a small appetite one pie will last 2 evenings.
Why, why, can’t you do mixed packs?
One of each filling or even 2 of each would make these a much more attractive purchase for me. I doubt I’m the only person with this thought

18 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for taking the time to share your feedback with us.

We completely understand where you’re coming from. For someone living alone or with a smaller appetite, having to purchase several pies with the same filling may not always be the most convenient option.

A mixed selection containing different fillings is a great suggestion, and we really appreciate you raising it. We’ll make sure your comments are passed on to our product team for consideration, as we’re sure there may be other customers who would appreciate greater flexibility too.

We hope you enjoy the pies you’ve ordered, and thank you for giving them a try and for helping us think about ways we could make our range even better.

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

I’ve been a Dukeshill customer for ten…

I’ve been a Dukeshill customer for ten years and their service, and produce quality and delivery, has never let me down. In fact, they constantly adapt to accommodate change without losing their own character. I’d strongly recommend this company and I salute them all.

20 de agosto de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for such a wonderful review and, most importantly, for supporting DukesHill for the past ten years!

It means a great deal to hear that throughout that time, you’ve been able to rely on the quality of our produce, service and deliveries.

Your comments about how DukesHill has continued to adapt while retaining its character are particularly lovely to hear, and we’ll be very proud to share them with the wider team.

Thank you for your continued loyalty, your recommendation and your incredibly kind words. Here’s to many more years of delicious DukesHill deliveries!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Quality second to none

Quality second to none, good honest food

9 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We’re delighted to hear that you consider the quality of our products second to none. “Good honest food” is a wonderful compliment and means a great deal to everyone here at DukesHill.

Thank you for choosing us and for taking the time to share your feedback. We look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Very easy to use webpage

17 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your lovely feedback!

We’re delighted to hear that you found our website easy to use. We want ordering from DukesHill to be as simple and straightforward as possible, so it’s great to know you had a positive experience.

Thank you for choosing DukesHill, and we hope to welcome you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Always very friendly

Always very friendly, helpful service, with reliable delivery!

16 de agosto de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your lovely review!

We’re delighted to hear that you’ve always found our team friendly and helpful, and that you can rely on us to get your orders to you as expected.

Providing great service alongside reliable delivery is incredibly important to us, so your comments mean a great deal to the whole team.

Thank you for your continued support of DukesHill, and we look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Easy to order and good choice for…

Easy to order and good choice for delivery

17 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your lovely feedback!

We’re delighted to hear that you found the ordering process easy and that the choice of delivery options worked well for you.

Thank you for choosing DukesHill. We really appreciate your support and look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Dukeshill always deliver in every way

Dukeshill always deliver in every way. Their products are wonderful and their York Ham the very best in the UK. I have used them for over 10 years and have used them for my Xmas ham and main. The best Rib of beef I’ve had and their other meats are always great. Always delivered well packed and signed of by someone. Great customer service if any problems and have gone above and beyond in the past with me. Highly recommend them.

18 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for such a wonderful review and, most importantly, for supporting DukesHill for over 10 years!

We’re delighted to hear that our York Ham remains such a firm favourite and that DukesHill has become part of your Christmas traditions over the years. It’s also fantastic to hear how highly you rate our Rib of Beef and the rest of our meat range.

Your comments about our packaging, deliveries and customer service mean a great deal to us too. While we always want everything to go perfectly, knowing that our team has gone above and beyond for you when you’ve needed us is particularly lovely to hear.

Thank you again for your continued loyalty and recommendation. We really do appreciate having you as a long-standing DukesHill customer and look forward to being part of many more Christmases to come!

Kind regards,
The DukesHill Team

Avaliado com 2 de um total de 5 estrelas

Disappointed.

Disappointed.
Not the quality l expected from Dukes Hill

15 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for taking the time to leave us your feedback.

We’re very sorry to hear that you were disappointed with your recent purchase and that you felt the quality wasn’t at the standard you have come to expect from DukesHill.

We’d really like the opportunity to understand what went wrong and see if there is anything we can do to put things right for you. Please do get in touch with our Customer Service team with your order details and a little more information about the product you were unhappy with, and we’ll be happy to look into this for you.

We hope we have the opportunity to restore your confidence in DukesHill.

Kind regards,
The DukesHill Team

Avaliado com 3 de um total de 5 estrelas

What a company

I love this company. Have been dealing with them for many years now and they have never let me down. Their food is outstanding. I always buy their mince pies at Christmas. They keep forever. We eat the last of them at Easter. This year we ate the last of our Christmas chicken in August. Still delicious. I could go on and on.

18 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for such a wonderful review and for being a loyal DukesHill customer for so many years!

It’s fantastic to hear that we’ve never let you down and that you continue to enjoy the quality of our food. We especially love hearing that our mince pies have become part of your Christmas tradition – although keeping some until Easter is impressive!

Your continued support and incredibly kind words mean a great deal to everyone here at DukesHill. Customers like you are a very special part of what we do.

Thank you again, and we look forward to sending many more delicious orders your way for years to come!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

I have been most impressed with every…

I have been most impressed with every aspect of how this supplier works. Excellent quality produce, exceptionally packaged and delivered - especially next-day deliveries! Strongly recommended indeed! The difficult part is buying too much!

29 de agosto de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for such a fantastic review and recommendation!

We’re delighted to hear that you’ve been impressed with every aspect of your DukesHill experience, from the quality of our produce and packaging through to our delivery service. It’s particularly lovely to hear that our next-day delivery option has been so useful for you.

As for the difficult part being not buying too much – we can certainly understand that dilemma!

Thank you again for choosing DukesHill and for your wonderful support. We look forward to tempting you with plenty more delicious treats in the future!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Hamper first class quality products

Hamper first class quality products

15 de setembro de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We’re delighted to hear that you were so impressed with your hamper and found the products to be first-class quality.

Thank you for choosing DukesHill and for taking the time to share your feedback. We hope you enjoyed every item and look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Quality food on line.

Excellent quality food delivered to my door. Goods arrived on time and were well packed. Very good service all round.

4 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your lovely review!

We’re delighted to hear that you’ve been impressed with the quality of our food and that your order arrived on time, well packed and in excellent condition.

Providing great food alongside reliable delivery and service is incredibly important to us, so it’s wonderful to know you had such a positive experience.

Thank you for choosing DukesHill, and we look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Always good quality food

Always good quality food, promptly delivered and well packaged.
a good variety of products to choose from, I like that i receive a catalouge so i can choose my items and easy to order

3 de junho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your lovely review!

We’re delighted to hear that you continue to enjoy the quality and variety of our food, and that your orders arrive promptly and well packaged.

It’s also wonderful to hear that you enjoy receiving our catalogue and find it helpful when choosing what to order. We want the whole experience, from browsing our range to placing your order and receiving your delivery, to be as enjoyable and straightforward as possible.

Thank you for your continued support of DukesHill. We really appreciate it and look forward to sending another delicious order your way soon!

Kind regards,
The DukesHill Team

Avaliado com 2 de um total de 5 estrelas

Sirloin

Having been a regular customer of Dukeshill I recently ordered a 2k sirloin joint and a tomahawk steak I was so disappointed to recieve two 1k joints of sirloin that were very thin. I was not satisfied at all as I portion my meat to suit my needs and the portions were very thin. Reluctsnt ti buy my Christmas sirloin and hdd as m now. Sorry

18 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

We are very sorry to hear about your recent order and completely understand your disappointment, particularly as a regular DukesHill customer.

When ordering a 2kg sirloin joint, we appreciate that receiving two separate 1kg joints was not what you were expecting. We also understand why this caused an issue for you when you specifically portion the joint yourself to suit your needs. Receiving two thinner joints instead significantly changes what you are able to do with the product.

We are especially sorry to hear that this experience has now made you reluctant to order your Christmas sirloin and ham from us. We certainly would not want one disappointing order to affect the confidence you have built in DukesHill over the years.

We would really appreciate the opportunity to look into what happened with your order and see what we can do to put things right. Please email us at help@dukeshillham.co.uk with your order details and, if possible, any photographs of the sirloin joints you received. A member of our team will be happy to investigate this for you.

Thank you for bringing this to our attention, and please accept our sincere apologies again for the disappointment caused.

Kind regards,
The DukesHill Team

Avaliado com 4 de um total de 5 estrelas

Packaging great

Packaging great. Choice of delivery dates. Information re delivery.
Products excellent.

3 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We’re delighted to hear that you were impressed with the packaging, the choice of delivery dates and the communication around your delivery.

Most importantly, it’s wonderful to hear that you found the products excellent!

Thank you for choosing DukesHill and for taking the time to share your experience. We look forward to welcoming you back again soon!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

The bacon is awsome and it arrives in a…

The bacon is awsome and it arrives in a coolbox by post by post

11 de setembro de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We’re delighted to hear how much you’re enjoying our bacon and that your order arrived safely and well chilled.

We take great care with our packaging to ensure our products reach you in the best possible condition, so it’s wonderful to hear everything arrived just as it should.

Thank you for choosing DukesHill, and we hope you enjoy many more delicious bacon breakfasts!

Kind regards,
The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

I’ve ordered items quite a few times…

I’ve ordered items quite a few times from Dukes Hill and have always been impressed by the quality of the food, the rigour of the packaging and the speed and predictability of the delivery. On one occasion when the delivery company messed up, I contacted DukesHill and they were very helpful. I have no hesitation in recommending the company and their products.

28 de agosto de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your wonderful review and for continuing to choose DukesHill!

We’re delighted to hear that you’ve consistently been impressed with the quality of our food, the care taken with our packaging and the reliability of our deliveries.

We’re also pleased that when there was an issue with one of your deliveries, our Customer Service team was able to step in and help get things sorted for you. Looking after our customers when something doesn’t go to plan is incredibly important to us.

Thank you for your continued support and for recommending DukesHill and our products. It really does mean a great deal to the whole team!

Kind regards,
The DukesHill Team

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