DukesHill Avaliações 

23.754
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb, quality products, really tasty. We have tried a range of items (ham, steak & ale pies, cheese and onion pies and Stilton topped pork pies, lemon half chicken and smoked trout pate). Without ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

Firstly the choice of delicious starters, mains and puddings. All was well packed to arrive in perfect condition which it did. Now to the taste we purchased ribeye steaks, lemon sponge pudding... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Incredibly fast delivery, ordered midday Friday and delivered before midday Saturday and ready for Sunday lunch. Beautiful cuts of meet expertly packed in a refrigerated box. The meat cooked easil... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Having been a regular customer of Dukeshill I recently ordered a 2k sirloin joint and a tomahawk steak I was so disappointed to recieve two 1k joints of sirloin that were very thin. I was not satisfie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Delicatessen
  2. Açougue Gourmet
  3. Empório Gourmet
  4. Fornecedor de carnes
  5. Loja de Presuntos
  6. Serviço de Entrega de Mantimentos

Escrito pela empresa

Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.

Why Dukeshill

Escrito pela empresa

Our aim is always to exceed your expectations.
We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.

Free delivery on orders over £40

All our products are sent to you fresh and securely packed by next working day delivery

All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team. Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check. For further information please visit our website.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

24 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(23.754)

1.993 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Delivery as requested

Delivery as requested. Excellent.
My order is brilliant.
Fantastic butchery.

21 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your fantastic review.

We're delighted to hear that your delivery arrived exactly as requested and that you're so pleased with your order. It's especially rewarding to receive your compliments about our butchery team, they take great pride in preparing every order to the highest standard.

Thank you for your kind words and support. We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Delivery well managed and food always excellent

11 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for your lovely review.

We're so pleased to hear that your delivery was well managed and that you continue to enjoy the quality of our food. Providing excellent products alongside a reliable delivery service is something we work hard to achieve, so it's wonderful to know we've met your expectations.

Thank you for your support, and we look forward to serving you again soon!

Avaliado com 4 de um total de 5 estrelas

The parcel arrived as promised

The parcel arrived as promised, & am very pleased with the product. Thank you.

21 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your lovely review.

We're delighted to hear that your parcel arrived as promised and that you're so pleased with your purchase. Providing high-quality products alongside a reliable delivery service is something we strive for, so it's wonderful to know we met your expectations.

Thank you for choosing us, and we look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Always top quality produce

Always top quality produce, delivered very quickly.

16 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your fantastic review.

We're delighted to hear that you've been pleased with both the quality of our products and our speedy delivery service. Providing top quality produce and getting it to our customers as quickly as possible is exactly what we strive for.

Thank you for your support, and we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Delighted with product..will recommend…

Delighted with product..will recommend to others..as well as order from you again

17 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your wonderful review.

We're delighted to hear you're so pleased with your purchase. Knowing that you would recommend us to others is one of the greatest compliments we can receive, and we're thrilled to hear you'll be ordering from us again.

Thank you for your support, we look forward to welcoming you back soon!

Avaliado com 5 de um total de 5 estrelas

Spot on as Always thanks

20 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your fantastic feedback.

We're delighted to hear that everything was spot on, as always. It's wonderful to know we've continued to meet your expectations, and we truly appreciate your continued loyalty and support.

We look forward to serving you again soon.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Deliverd on the date and time stated as…

Deliverd on the date and time stated as always

20 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your wonderful feedback.

We're delighted to hear that your order arrived on the date and at the time promised, just as you expected. Providing a reliable delivery service is something we take great pride in, so it's lovely to know we've continued to meet your expectations.

Thank you for your continued support, and we look forward to serving you again soon.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Food is delicious

Food is delicious. Easy to order and arrived on time.

20 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your wonderful feedback.

We're so pleased to hear that you found the food delicious, that ordering was easy, and that your delivery arrived on time. It's fantastic to know everything met your expectations.

We really appreciate your support and look forward to welcoming you back again soon.

The DukesHill Team

Avaliado com 4 de um total de 5 estrelas

The products came on time and are as…

The products came on time and are as tasty as usual.

20 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your lovely feedback.

We're delighted to hear your order arrived on time and that you found the products to be as tasty as ever. It's wonderful to know we're continuing to deliver the quality you expect from us.

We really appreciate your support and look forward to serving you again soon.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Just received my first order from…

Just received my first order from DukeHill, all well packed, ordered cheese makers special, middle cut bacon, gammon steaks, smoked mackerel, pork sausage and black pudding, it all looks delicious, have tried a little of the cheese so much flavour puts supermarket cheese to shame.

23 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your wonderful review!

We're delighted to hear that your first DukesHill order arrived well packed and that you've already enjoyed the Cheesemaker's Special. It's fantastic to know it was so full of flavour and stood out compared to supermarket cheese.

We hope you enjoy the rest of your order just as much, especially the bacon, gammon steaks, smoked mackerel, pork sausages and black pudding.

Thank you for choosing DukesHill. We look forward to serving you again soon.

The DukesHill Team

Avaliado com 2 de um total de 5 estrelas

2 Tomahawk steaks

2 Tomahawk steaks - each one was of a very different size and neither was at the 1.2 KG mark.

Disappointed .

20 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for taking the time to leave your feedback.

We're very sorry to hear that the Tomahawk steaks didn't meet your expectations. We understand how disappointing it must have been to receive steaks that differed noticeably in size and didn't meet the advertised weight.

This isn't the standard we aim to provide, and we've shared your comments with our team so they can investigate further.

Thank you again for bringing this to our attention.

The DukesHill Team

Avaliado com 4 de um total de 5 estrelas

We ordered a delicious meal for a…

We ordered a delicious meal for a couple who were celebrating their wedding anniversary.
The food was absolutely delicious and delivery was spot on. Unfortunately, the greetings card explaining who the parcel was from was missing. After a few phone calls they discovered who it was from, but this could have been avoided if the information we had requested had been included.

18 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for taking the time to leave your review.

We're delighted to hear that the food was enjoyed and that the delivery arrived as expected. However, we're very sorry that the gift message wasn't included with the parcel. We appreciate how disappointing this must have been, especially for a special occasion such as a wedding anniversary.

Your feedback has been shared with our team to help ensure this doesn't happen again.

Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a flawless experience next time.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Prompt service and delivery

Prompt service and delivery. Lovely selection of cheeses. Since discovering you last December I’ll certainly use you again and again.

16 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your wonderful review!

We're delighted to hear that you were pleased with both our service and delivery, and that you enjoyed our selection of cheeses. It's fantastic to know you've been with us since discovering DukesHill last December.

We truly appreciate your continued support and look forward to providing you with many more delicious deliveries in the future.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Excellent York ham

13 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your wonderful review!

We're delighted to hear you enjoyed our York Ham. It's great to know it met your expectations, and we really appreciate you taking the time to share your feedback.

We hope to welcome you back again soon.

The DukesHill Team

Avaliado com 4 de um total de 5 estrelas

My son was very pleased

My son was very pleased, as usual with the parcel, but it was a day late arriving, in that extremely hot weather (should have been 9th but not till 10th's afternoon !!) so
the ice packs were melted although the meats etc etc were still cold . He was pleased with the contents , as usual though .

10 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for taking the time to leave your review.

We're delighted to hear that your son was pleased with the parcel and that he enjoyed the contents, as usual.

We're very sorry, however, that the delivery arrived a day later than expected, particularly during the extremely hot weather. We completely understand your concern, and we apologise for the inconvenience this caused. We're pleased to hear that the products were still cold on arrival, but we appreciate this wasn't the experience you should have had.

Thank you for your continued support, and we hope to provide a smoother experience next time.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Wonderful sausages and substantial…

Wonderful sausages and substantial hocks.

13 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your wonderful review!

We're delighted to hear you enjoyed our sausages and that the ham hocks were just as substantial as you were hoping for. It's fantastic to know you were pleased with your order.

We really appreciate your support and look forward to serving you again soon.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

lovely meat

delivered on time, packaged well, the venison haunch was beautiful and more than enough for 2 people great value for money

18 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for your lovely review!

We're delighted to hear that your order arrived on time, was well packaged, and that you enjoyed the venison haunch. It's wonderful to know it was both delicious and great value for money, with more than enough to serve two people.

We really appreciate your kind feedback and look forward to serving you again soon.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Easy to use website

Easy to use website
Good contact with company

13 de julho de 2026
logotipo da DukesHill

Resposta da DukesHill

Thank you for your kind review!

We're delighted to hear that you found our website easy to use and that you were pleased with the communication from our team. We always strive to make the ordering process as straightforward as possible while providing excellent customer service.

We really appreciate your support and look forward to welcoming you back again soon.

The DukesHill Team

Avaliado com 5 de um total de 5 estrelas

Amazing food and service

Amazing food a small ham joint size can easily serve 15 large 25.
Pork pies were delicious 1 cut small served 10 people.
Beautifully presented and boxed.
Excellent customer service.
Will definitely use again.

18 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you so much for your fantastic review!

We're delighted to hear that you enjoyed both our food and our service. It's wonderful to know the ham joint and pork pie were a great success and that they served your guests so well. We're also pleased that you were impressed with the presentation and packaging.

Your kind words about our customer service mean a great deal to the team, and we're thrilled to hear you'll be ordering from us again.

We look forward to serving you again soon.

The DukesHill Team

Avaliado com 3 de um total de 5 estrelas

Meat was nearly all fat

Good service
Lovely bacon
Joint very very fatty

19 de julho de 2026
Avaliação não solicitada
logotipo da DukesHill

Resposta da DukesHill

Thank you for taking the time to leave your review.

We're delighted to hear that you were pleased with our service and enjoyed the bacon. However, we're very sorry to learn that the joint was much fattier than you were expecting.

This isn't the standard we aim to provide, and we've shared your feedback with our team so it can be reviewed.

Thank you again for your comments, and we hope to have the opportunity to provide you with a better experience in the future.

The DukesHill Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais