Superb, quality products, really tasty. We have tried a range of items (ham, steak & ale pies, cheese and onion pies and Stilton topped pork pies, lemon half chicken and smoked trout pate). Without ex... Ver mais
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Veja o que dizem as avaliações
Firstly the choice of delicious starters, mains and puddings. All was well packed to arrive in perfect condition which it did. Now to the taste we purchased ribeye steaks, lemon sponge pudding... Ver mais
A empresa respondeu
Incredibly fast delivery, ordered midday Friday and delivered before midday Saturday and ready for Sunday lunch. Beautiful cuts of meet expertly packed in a refrigerated box. The meat cooked easil... Ver mais
A empresa respondeu
Having been a regular customer of Dukeshill I recently ordered a 2k sirloin joint and a tomahawk steak I was so disappointed to recieve two 1k joints of sirloin that were very thin. I was not satisfie... Ver mais
A empresa respondeu
Detalhes da empresa
- Delicatessen
- Açougue Gourmet
- Empório Gourmet
- Fornecedor de carnes
- Loja de Presuntos
- Serviço de Entrega de Mantimentos
Escrito pela empresa
Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.
Why Dukeshill
Escrito pela empresa
- Our aim is always to exceed your expectations.
- We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.
Free delivery on orders over £40
All our products are sent to you fresh and securely packed by next working day delivery
All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team.
Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.
For further information please visit our website.
Informações de contato
4,3
Excelente
24 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dukeshill review
1. Pork Belly Confit : Sumptuous pork belly with just the right amount of fat, melt in the mouth tasty pork and excellent crackling. Air fried 16 minutes at 200 C
2. Craster kippers : tasty and fairly meaty but didn't live up to the hype - our local fishmonger's (Carricks) own are better, juicier, meatier and cheaper.
3. Slow cooked beef cheeks in red wine jus: very tasty, melt in the mouth and excellent jus - but not worth the high price tag
4. Half York ham : superb ham as always - cannot be beaten !
7 de julho de 2026
Resposta da DukesHill
Thank you for taking the time to leave such a detailed review.
We're delighted to hear you enjoyed the Pork Belly Confit, Beef Cheeks and our Half York Ham – it's wonderful to know they hit the mark.
We also appreciate your honest feedback on the Craster Kippers. Taste is always personal, and we're grateful for the comparison with your local fishmonger. Likewise, we're pleased you enjoyed the Beef Cheeks, although we're sorry you didn't feel they represented good value. We carefully source high-quality ingredients and prepare our products to the highest standards, but we understand that value is an important part of the overall experience.
Thank you again for your thoughtful comments. We hope to welcome you back again soon.
we purchased your products for many…
we purchased your products for many years, thus the items are good quality, prices are reasonable.
So I referred to my friends and relatives. They totally agreed after experience.
23 de julho de 2026
Resposta da DukesHill
Thank you so much for your kind review and, most importantly, for your loyalty over the years.
We're delighted to hear you've continued to enjoy the quality of our products and found them to be good value. It means even more to know you've recommended us to your friends and family, and that they've had such positive experiences too. Personal recommendations are one of the greatest compliments we can receive.
Thank you for your continued support. We look forward to serving you for many more years to come.
First of all the food is amazing very…
First of all the food is amazing very good packaging when delivered a very good value for money is was very easy to order a great company once you taste this food you go back for more orders like I did and still do wonderful
23 de julho de 2026
Resposta da DukesHill
Thank you so much for your wonderful review.
We're delighted to hear how much you enjoy our food, and that you’ve been pleased with the packaging, value for money, and ease of ordering. It means a great deal to us to know that you’ve returned for more orders and continue to enjoy our products.
Thank you for your kind words and continued support. We look forward to serving you again soon!
Excellent service
Excellent service, delivered on time and love most of my order.
Disappointed with the Ham Hock, tough and full of sinew, inedible but the dog loved it!
22 de julho de 2026
Resposta da DukesHill
Thank you for taking the time to share your feedback.
We're delighted to hear that you were pleased with the service, delivery, and the majority of your order. However, we're sorry to hear that the Ham Hock did not meet the standard you expected. We always aim to provide the highest quality products, so we appreciate you bringing this to our attention.
Please do contact our Customer Services team with details of your order, and we will be happy to look into this and do our best to put things right.
Thank you again for your support, and we hope to have the opportunity to provide you with a better experience next time.
DPD botched the delivery
DPD botched the delivery, but your lady, who was dealing with delivery problems over the telephone, did so with charm and efficiency. Thank you.
22 de julho de 2026
Resposta da DukesHill
Thank you for taking the time to leave your review.
We're sorry to hear that there were issues with your delivery, but we're pleased to know that our Customer Services team member was able to assist you with charm and efficiency. We always aim to provide helpful support and resolve any issues as smoothly as possible.
Thank you for your kind words and understanding. We appreciate your support and look forward to serving you again soon.
Resposta da DukesHill
Thank you for your excellent review.
We're delighted to hear that you were so pleased with your delivery, order experience, and the quality of our products. Your 5-star feedback means a great deal to us, and we truly appreciate your support.
We look forward to serving you again soon!
charcutier superb quality…
Excellant company with superb quality food.
I've had several orders with them all satisfactory including DPD as a delivery firm, however the last DPD was over 90 minutes past there scheduled time and both yesterday and todays delivery they stated parcel was left in my porch - it wasn't it was left on the doorstep - not good enuf
22 de julho de 2026
Resposta da DukesHill
Thank you for taking the time to share your feedback.
We're delighted to hear that you have been pleased with the quality of our products and your previous delivery experiences. We're sorry, however, to hear that your most recent deliveries did not meet the standard you expected, particularly with the delivery instructions not being followed.
We would encourage you to contact our Customer Services team so we can look into this further with our delivery partner and do our best to put things right for you.
Thank you again for your continued support and for bringing this to our attention.
Resposta da DukesHill
We're delighted to hear that you were pleased with both the quality of our products and the service you received. We take great pride in providing the best possible experience for our customers, and your kind feedback is very much appreciated.
Thank you for your support, and we hope to serve you again soon!
Really lovely products
Really lovely products . Will definitely tell my friends and family x
22 de julho de 2026
Resposta da DukesHill
Thank you for your lovely review.
We're delighted to hear that you enjoyed our products, and it means a great deal to us that you would recommend us to your friends and family. Personal recommendations are one of the greatest compliments we can receive.
Thank you for your support, and we look forward to serving you again soon!
Excellent
Food was excellent. Had 1 issue with a delivery but had a reply with the hour and issue resolved within 2 hours.
Excellent food and excellent customer service so can’t argue with that. Will definitely use again.
22 de julho de 2026
Resposta da DukesHill
Thank you for your wonderful review.
We're delighted to hear that you enjoyed the quality of our food and that our Customer Services team was able to resolve your delivery issue quickly and efficiently. While we're sorry there was a problem in the first place, we're pleased we could put things right and provide the service you would expect from us.
Thank you for your kind words and for your continued support. We look forward to serving you again soon!
Resposta da DukesHill
Thank you for your lovely review.
We're delighted to hear that you enjoyed our products and were pleased with the prompt delivery. We appreciate your support and look forward to serving you again soon.
Missing 2 racks of lamb
Missing 2 racks of lamb, ordered 3 for dinner party I was having the next day. Summer puddings were bashed in their container. Ice packs were all defrosted and food barely at room temperature.
Have used Dukeshill for years, and this is the first time I’ve had to complain, very disappointed by lack of compensation to a very loyal customer.
17 de julho de 2026
Resposta da DukesHill
We’re very sorry to hear about the experience you had with your recent order, particularly as you have been a loyal DukesHill customer for many years.
We completely understand how disappointing it must have been to find two of the three racks of lamb missing when they were intended for a dinner party the following day. We’re also very sorry to hear about the condition of the summer puddings and your concerns regarding the temperature of the delivery and the defrosted ice packs.
This is certainly not the standard we want our customers to experience, and we’re especially sorry that you were left feeling that the resolution offered did not adequately reflect the inconvenience caused.
We would really appreciate the opportunity to look into your experience again and see what we can do to put things right. A member of our team will be happy to review what has happened and ensure your feedback is taken on board.
Thank you for your loyalty to DukesHill over the years, and please accept our sincere apologies for letting you down on this occasion.
Kind regards,
The DukesHill Team
First Class meat
First Class meat, exceptional quality. Beautifully packed and promptly delivered.
22 de julho de 2026
Resposta da DukesHill
Thank you for your fantastic review.
We're delighted to hear that you were so pleased with the quality of our meat, as well as the careful packaging and prompt delivery. We take great pride in providing exceptional products and ensuring they arrive in the best possible condition.
Thank you for your support, and we look forward to serving you again soon.
Resposta da DukesHill
Thank you for your continued support and kind review.
We're delighted to hear that you've enjoyed your order and that we continue to meet your expectations. We truly appreciate your loyalty and look forward to serving you again soon.
Received item in good condition
Received item in good condition. Well wrapped. The taste of the pie was superb. Thank you
21 de julho de 2026
Resposta da DukesHill
Thank you for your lovely review.
We're delighted to hear that your pie arrived in excellent condition and was well packaged. It's wonderful to know you enjoyed the taste too. We take great pride in preparing products that our customers can truly enjoy.
Thank you for your support, and we hope to serve you again soon!
Resposta da DukesHill
Thank you for your kind review. We're delighted you enjoyed the product and appreciate your support.
Top quality.
Ease of ordering, quality of products, well packaged upon arrival first class delivery service, all in all very satisfied, would highly recommend this company.
21 de julho de 2026
Resposta da DukesHill
Thank you so much for your fantastic review.
We're delighted to hear that you found the ordering process easy and that you were pleased with the quality of our products, packaging, and delivery service. Providing a smooth experience from placing an order through to receiving and enjoying your products is something we always strive for.
Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to serving you again soon!
Resposta da DukesHill
Thank you for your lovely review.
We're delighted to hear that you were pleased with the freshness and quality of your order. We take great pride in sourcing and preparing our products to the highest standards, so it's wonderful to know this has been reflected in your experience.
Thank you for your support, and we look forward to serving you again soon!
Delivery as requested
Delivery as requested. Excellent.
My order is brilliant.
Fantastic butchery.
21 de julho de 2026
Resposta da DukesHill
Thank you for your fantastic review.
We're delighted to hear that your delivery arrived exactly as requested and that you're so pleased with your order. It's especially rewarding to receive your compliments about our butchery team, they take great pride in preparing every order to the highest standard.
Thank you for your kind words and support. We look forward to serving you again soon!
Excellent Service
Delivery well managed and food always excellent
11 de julho de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you for your lovely review.
We're so pleased to hear that your delivery was well managed and that you continue to enjoy the quality of our food. Providing excellent products alongside a reliable delivery service is something we work hard to achieve, so it's wonderful to know we've met your expectations.
Thank you for your support, and we look forward to serving you again soon!
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