Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Ver mais
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Veja o que dizem as avaliações
Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Ver mais
I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Ver mais
The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Ver mais
Detalhes da empresa
- Serviço de aquecimento
- também em
- Encanador
- Loja de Baterias
- Loja de Iluminação
- Loja de utensílios de cozinha
Informação fornecida por fontes externas variadas
We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.
Informações de contato
Allen House, Edinburgh Way, CM20 2HJ, Harlow
- +44 (0)1279 426832
- sales@e-tradecounter.co.uk
- www.e-tradecounter.co.uk
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Como esta empresa usa o Trustpilot
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surprise surprise!!!!
Just as i was giving up on getting a good deal at a good price - I came accross this website -got a great deal at a great price AND free delivery !! Amazed my goods were delivered in 2 days . Delighted!! :)
Would never order from them again!!
I placed the order for these around 20th June (possibly before), under the impression they should be despatched within 2-3 days. Having received several updates to say that they were being delayed firstly quoting a new despatch dates of 27th June, then a delivery date of 2nd July, the goods were finally delivered by UPS on 3rd July which caused a lot of inconvenience. I mostly feel so let down as no offer was made by the company to either allow me to cancel the order or to do any running around to change the delivery address when the delivery dates changed. Customer service is key and I don't feel theirs is strong! I have yet to see the lights and even comment on the quality...

Resposta da e-tradecounter
Excellent service, the goods arrived as scheduled.
I would happily recommend e-tradecounter to anyone as the goods were as ordered and arrived when promised. My only criticism is the number of messages received, just one would have been better.
Won't be using again.
Products should be marked up as out of stock not allowed to be ordered and then still no sign or chance of it turning up after a week while I leave a customer without hot water
No hassle
Supplier kept me informed every step of the way! would not hesitate to use this supplier again
First Class Service
The item we needed was very easy to find on line. Our order was despatched immediately and received by post in two days. We would certainly use e-tradecounter again. Thank you very much - if only everything in life was this simple!
Very disappointing
Order placed 21 May. Shipping promised 2-3 working days. Telephone message that despatch should be 4 June, and an email to be sent confirm this. No email received as at end of 29 May. Am not impressed. Where is the item I have paid for????????

Resposta da e-tradecounter
Good communication and very well packaged.
Highly recommended 1st class service would use again.
2-3 day delivery over a week later still no light
I ordered a light for my sons bedroom which was supposed to be delivered in 2 - 3 days and a week later it still has not been dispatched.
There website is still showing it as being "In Stock at Depots" so why the lies if it is "IN STOCK" then where is my light? If it isn't why advertise it as being so and misleading customers??
This was the first time I used this company and more than likely will be the last!!!!!

Resposta da e-tradecounter
Very nice to deal with
It was very easy to order and payment was very smooth delivery was fast, I will use them again and again.
Excellent service Great Price
The item was delivered quickly and I saved ££s over the same heater priced at a local wholesaler
Exelent service
Ordered a drink boiler after being told it was in stock & I could receive it within 3 days.
Price, availability & delivery schedule was better than any other supplier.
Ordered on Thursday & arrived following Tuesday, job done.
with out a dout you cant get better than E-trade counter
One of best no problem with delivery, many thank's . Jim
Great service, great products
Even though there was a small issue with delivery not being on time, it was dealt with very quickly and professionally. I would definitely use e-tradecounter again as their customer service is excellent.
A terrific price and great service
I decided which type of light I wanted then shopped around on the web for the best price. e-tradecounter was considerably cheaper than other suppliers so I placed my order for 6 lights and received an immediate acknowledgement. First thing the next morning I had a call from a pleasant woman at e-tradecounter who informed me that unfortunately they had only 2 of the lights in stock and the factory -Phillips - would not be sending out any more for maybe three weeks. I wasn't thrilled about this but in the event I had a call only a week later to say the lights were in and would be dispatched immediately. All 6 were safely delivered the next day. I'm extremely happy with the transaction and the great customer service, thank you.
Good customer service but still not received goods!
Good prices but light I wanted was out of stock so chose another, advised would be here Friday but it's now Tuesday and still haven't got it. Advised UPS have lost goods and another order has been placed and it will arrive by Thursday! Fingers crossed

Resposta da e-tradecounter
first class service received
would totally recommend this business for people to use
faultless transaction. Fair pricing. Easy peasy.
Quick and efficient. Competitive in all areas. Make your life easy and use 'em.
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