Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Ver mais
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Veja o que dizem as avaliações
Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Ver mais
I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Ver mais
The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Ver mais
Detalhes da empresa
- Serviço de aquecimento
- também em
- Encanador
- Loja de Baterias
- Loja de Iluminação
- Loja de utensílios de cozinha
Informação fornecida por fontes externas variadas
We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.
Informações de contato
Allen House, Edinburgh Way, CM20 2HJ, Harlow
- +44 (0)1279 426832
- sales@e-tradecounter.co.uk
- www.e-tradecounter.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficiency
I would be confident to use this company again; the staff are competent&high quality products/quick delivery.
Good quality lights. Delighted with the products and service.
Good quality lights. Delighted with the products and service. Kept in touch when the items were delayed and let me know promptly when they were dispatched. Excellent customer care. Would definitely recommend to friends.
Great service, good prices
I ordered a radiator wall panel and this was the cheapest place for the product I wanted. Delivery price was great and all arrived perfectly.
Thank you very much
Super Fast Delivery
Ordered this item on Friday and delivered on the Monday. Great product and very good communications.
Fast efficient despatch of good products
Well my friends, you would have scored 5 stars, but sadly you broke my confidence by sharing my email address with another company. I was bombarded with marketing e mail from a clothing company. TOTALLY UNACCEPTABLE. Nowhere did I agree for you to use my e mail address with another company. Perhaps you need to think seriously about this, irrespective if the company is related to yours, or not. Hope I have made it clear that this a complete breach of confidentiality.
As promised
Item ( electric radiator) arrived in perfect condition and within the timeframe given. Will use them again for my next purchase.
GOOD SERVICE
Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery.
Really good hassle free service
I've paid in full and have no product
I have paid for a 4 wall lights. They were meant to be delivered 2 weeks ago. I haven't been able to speak to anybody at e-tradecounter - I've left messages, sent emails and have had no response.
very dissapointed, felt as if i had been cought
the way the item was advertised i believed i was buying two items the same for a very slightly cheaper offer when it stated x2 i bought in good faith believing this meant times two items at a slightly reduced price. it was not until receiving my goods and calling your office i was told it only meant 2 light fittments and i should have been more thorough when reading the description on the (what i didnt know then) second item..
i realy and truely think i had been conned.
Very good service
Had to return 1 item that was the wrong part no. (Heatrae Sadia mistake) - no problem & quick refund.
Honest and great comms
Ordered a light and within a day they'd advised it was no longer available so had given me a refund. Very honest, good comms. Would use again.
All expectations exceeded
The ordering process was easy and trouble free. Having never used this company before I wasn't sure what to expect. The products ordered were out of stock but I received as couple of e-mails letting me know the situation and keeping me up to date with a revised delivery date. They duly arrived on time, the day following despatch, well packaged and presented
wow talk a out speady service
I was looking for a replacement fan and the usual places like argos were sold out. So I went online found this company who had fans in stock and at a good price. Once ordered I came home the next day to find it had been delivered. Thanks.
A really COOL service, as is how my fan is keeping me.
I would definatley use tradecounter again,they are very efficient, polite, friendly, and have a really speedy service.
excellent service, kept informed all the way through.
Ordered goods and then received E Mail with apology and informing of delayed delivery date and expected new delivery date. I was informed they would try to improve on date and they were good to their word it arrived a full 4 days early. I wish all site were as good as this one. Excellent service.
Thanks to the team
Item out stock but website still showing in stock
While I'm writing this review I'm still waiting for my wall lights. Only good point is price very good compare to other websites.
What more could you ask for
Excellent service given up to the hour delivery time and the option to change the delivery date. The tower fan I purchase was well packaged and exactly as photo and description. Would definitely recommend and use again. Not very often do you get such a professional service but trade counter provided just that and more.
Problems with order, but absolutely super service
We ordered a hot water urn for an event. The first urn arrived on time but was the wrong one, it was 10l not 20l. I called and they were very apologetic and got a replacement out to me straightaway which was due to be with us by Friday latest (needed for Saturday). It wasn't delivered but that was due to an error by the courier, not e-tradecounter who sent out another one! One of the 20l urns arrived and was damaged, but the final (3rd!) one then arrived and was perfect. It was a bit of a hassle, but e-tradecounter couldn't have done more to help us. It was just unfortunate that these events happened. I wouldn't hesitate to recommend them and would definitely use them again, as I know that any problems encountered in the delivery of the goods (which can often happen) will be sorted quickly, politely and efficiently.
Fast, easy to use and friendly.
The website was well structured and user friendly. Once ordered the communication, whilst automated, was very good and delivery was no fuss and very quick. Would definately look use them again
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