Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Ver mais
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Veja o que dizem as avaliações
Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Ver mais
I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Ver mais
The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Ver mais
Detalhes da empresa
- Serviço de aquecimento
- também em
- Encanador
- Loja de Baterias
- Loja de Iluminação
- Loja de utensílios de cozinha
Informação fornecida por fontes externas variadas
We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.
Informações de contato
Allen House, Edinburgh Way, CM20 2HJ, Harlow
- +44 (0)1279 426832
- sales@e-tradecounter.co.uk
- www.e-tradecounter.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service
Very flexible regarding collection when ordering on the phone. More importantly when I had arranged to collect from the Harlow depot, they very kindly accommodated me arriving after 5.30pm due to an M25 closure making me late - thank you very much. Well recommended!
Excellent Service
Good price and delivered on time. Did come in 2 different deliveries, which I wasn't prepared for and meant more time staying in. UPS are not as good as Interlink in letting you know when in the day the delivery will be made.
Great
Fast and efficient. Customer service person very knowledgeable and helpful on the phone.
Dimplex Q radiator electric 2 kw
This was very good purchase with a very helpful team. The delivery was on time. I would certainly shop with E-TradeCounter again.
Excellent
Had so much help from them to get the correct heater, when ordered which took 2 weeks (down to me) it arrived next day. Well done to you all.
Customer service is brilliant
Great service!
The item we ordered arrived quickly and we were happy with the sale. We received regular updates to what was happening with our order and the courier gave us texts to tell us between which hours the product would be delivered on what day and by whom. Overall, we have had a good experience in dealing with this company and would not hesitate in using them again.
Excellent service!
The right product, right price, 'before-time' delivery - would recommend
Panel heaters
I ordered the heaters on a Wednesday and they were delivered on the Friday. I had to ask some technical advice about the heaters and the member of staff I talked too was helpful and friendly. I haven't had the heaters installed yet but they look spot on and were cheaper than most places I looked at. Can't fault E-trader for the service, I will use them again.
Great product and swift service
Really couldn't ask for more. The item is exactly as described and the delivery was very quick. Very useful guidance on the website to assist with the selection of the right product.
good service, good product what more can you want.
as stated in review
excellent service.
Knowledgeable and helpful staff. Excellent service at a competitive price - would definitely recommend.

Resposta da e-tradecounter
Excellent service
I ordered a Nobo radiator on Monday it arrived Tuesday by midday.
The price was competitive and it was in stock.
I needed it in a hurry as I was taking it to my Son's house. So the fast delivery was very welcome.

Resposta da e-tradecounter
Not impressed
I did not get an acknowledgement of my order or any advice that it was out for delivery. Subsequently I was out the next day when they tried to deliver and I therefore wasted my money paying extra for next day delivery. When I phoned to complain I was told that tis otfen happened with the computer system.
Despite this experianced I placed another order last Thursday afternoon and paid extra for next day delivery. Today Monday 10am I am still waiting for delivery.

Resposta da e-tradecounter
Nobo Wall Mounted Heaters
Excellent customer service, I was informed that my original order for 1000watt model was not currently in stock, I was offered an alternative 750watt model, which was despatched that day and delivered the next day. Very pleased with the unit, so easy to install.
Fast Turnaround of Order
Called to confirm a water heater was in stock during the afternoon. Very helpful call handler who knew exactly what the product was and after checking it was in stock took my order.
Delivery was made as agreed and all very easy. As a rural, trade buyer I would def use them again. Much easier than driving 60 miles there and back to local electrical factors...........
trustworthy company
The bulbs were well packaged and reached me in one piece - unlike others I had ordered from other firms. Definitely 5 stars.
very poor
Ordered a ceiling light fitting, chased order after a month only to be sent email stating the order had been voided, received another email stating goods are no longer avaliable.... Very poor service
Good prices, quick delivery
Good prices, easy order process, quick delivery. Will definitely be using e-tradecounter again.
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