The team at Eastwood Sound & Vision were intentional in reaching out to ensure the parcel arrived at the right place. The item was received well.
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Veja o que dizem as avaliações
I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African add... Ver mais
A empresa respondeu
I had been doing some research on recording interfaces and had decided on the RME 802 FS AE as it appeared to be the most stable of all I had found.It also has a long history with support of driver u... Ver mais
A empresa respondeu
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Informações de contato
11 Freston Gardens, EN4 9LX, Barnet, Reino Unido
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4,9
Excelente
985 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good service
7 de julho de 2025
Resposta da Eastwood Sound & Vision
Hi Olugbenga, thank you once again for your very kind review. We are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Great communication and speedy…
Great communication and speedy delivery, I couldn't ask for more, brilliant service!
1 de julho de 2025
Resposta da Eastwood Sound & Vision
Hi Bobie, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team
fast efficient and reasonably priced
Prompt as always! Ive slowly without thinking moved a lot of my editing purchases to them.
3 de julho de 2025
Resposta da Eastwood Sound & Vision
Hi Michael,
A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future.
All the best, The ESV Team
Great service and communication
Great service and communication, thanks!
7 de julho de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi Goerge, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Resposta da Eastwood Sound & Vision
Hi Slava, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
ESV GREAT STORE
ESV were very helpful with the purchase I made and they also helped me with advice on a future purchase I plan to make.
30 de junho de 2025
Resposta da Eastwood Sound & Vision
Hi, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve and that we were able to help you with a future purchase with us! Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Super fast and efficient service
Super fast and efficient service. Will definitely be using again.
26 de junho de 2025
Resposta da Eastwood Sound & Vision
HI Kev, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Best price and prompt delivery 👍
31 de maio de 2025
Resposta da Eastwood Sound & Vision
Hi, thank you for the great review! We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Had a great experience using this site.
Had a great experience using this site.
Had to contact customer services with a query (I made an order error) and they responded within a day and they resolved my issue right away.
9 de junho de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi Kaveh, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team
Fast and efficient
I ordered an item Saturday night. The order was processed and delivered a few days later on Wednesday. It came direct from a UK distributor to get it to me quicker. I really can’t complain.
11 de junho de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi Neil, thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
Trustpilot proved decisive in who I chose.
Richard kept in contact regarding availability and timeframes for dispatch. The price was cheaper, or equalled the cheapest available at the time. The items arrived well packaged and on the day expected. A great service all round. Thank you.
2 de junho de 2025
Resposta da Eastwood Sound & Vision
Hi, we are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Resposta da Eastwood Sound & Vision
Hi, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Great Company
Great communication, very happy with purchase. Thanks
3 de junho de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi, thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Excellent
Order arrived next day even though I'd (just) missed the cut-off time ! Great stuff !
30 de maio de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi Stephen, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. If our courier hasn't been in we always try our best to get your order out the door as quickly as possible - all part and parcel of making the experience a great one for you.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Eastwood Sound & Vision
Eastwood Sound & Vision, Top Job as always! should have 6 stars!
2 de junho de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5 or should I say 6-star review! And are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team
Misleading website and not working products
Lied they have the item in stock then i had to wait 2 weeks until received it and now it don't work they told me check with the manufacturer why that might be. Looks like it's a dropshiping company that's why they lie on their website about having it in stock. Don't know why sent me bunch of emails pushing to leave review knowing there is nothing good to say so far!
27 de maio de 2025
Resposta da Eastwood Sound & Vision
Hi Yani,
Thank you for taking the time to leave us feedback.
We try to keep a lot of items in stock but as I'm sure you can appreciate we can't keep every product we sell in stock with us so we rely on our supply chain to have these items in stock for us. You were emailed at the time of your order letting you know this item was not in stock, however we do apologise it took longer than we realised to come in.
On this occasion your item was not faulty but was not compatible with your camera so we accepted your return for a full refund. We send customers to speak directly with the manufacturer as they can often advise you better with any issues you may be having.
We appreciate reviews good or bad as they help us build as a company. We really hope you let us make this up to you and we hope to serve you again in the future. All the best, The ESV Team
Resposta da Eastwood Sound & Vision
Hi David, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
Great company
Very timely response and delivery, very professional and helpful.
24 de maio de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team
Resposta da Eastwood Sound & Vision
Hi Jimmy, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Price matched Amazon, but...
Amazon were offering the best price for an external hard drive but as I would prefer to buy from an independent retailer I was happy to proceed with ESV when they offered to price match Amazon. However a subsequent email asking for help with an unrelated problem went unanswered which is not a good sign. I have purchased 5 external hard drives from ESV so feel justified in expecting a reply even if any sale that could result, might be of little value.
26 de março de 2025
Avaliação não solicitada
Resposta da Eastwood Sound & Vision
Hi John, Thank you for taking the time to leave us feedback. We are very pleased that not only are you a returning customer but you were also once again happy with your purchase. We are however, extremely sorry our service wasn’t up to scratch this time and you didn’t receive the service you deserve as our customer. We have since located your email and subsequently sent you a reply. We are grateful for all of our orders, big or small, and would never intentionally ignore any queries we receive. We really hope you let us make this up to you and we hope to serve you again in the future. All the best, The ESV Team
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