Ecosaveinstallations Avaliações 

"Caveat Emptor" The brands under their wing are like the weather, forever changing. They just completed work at my house, under the name Ecosave Roofing and Roughcast. I now find the name has changed to Ecosave Roof, Roughcast and resin.
Before I report on my dreadful experience with Ecosave, I want to comment on my knowledge. I was trained as a surveyor in the sixties, working on high and low rise housing new builds, factories and office accommodation. Did that for 13 years. Move to the property division of Britain's largest brewer and stayed there for 23 years.
First communication with the company was 12th January. Was subsequently invited to their offices to the the extent of the organisation. There I was introduced to the owner, not a director, I wonder why? Turned out he lived in my home town. Mid March the order was placed and it was downhill from there. A special polyamide slate was to be installed along with associated products. When the wrong assoc' products arrived, alarm bells should have rang. Even when the part numbers were provided, no corrective action took place. Self employed contractors turned up to do the work and disaster struck the second day. They could not even get the eaves plate installed straight. Both verbally and written form, twice, no work was to be carried during my absence for a holiday break. Ecosave representative twice at this point told two untruths. First I gave permission to work on and secondly, use the incorrect products.
I have scores of pictures of the extensive inferior work and wish I could present them. The 7-10 day work took 120 days to complete. A self employed worker for Ecosave spent 3 full weeks correcting the problems and carried out a beautiful job. It took nearly 3 months for the correct materials to arrive and he installed. With the completion of the roofing works the solar installation proceeded with. Again their representative told untruths. I requested the MSC form to get payment for surplus energy to the grid. Informed that takes 2-3 months from Scottish Power, not true. To be handed over on the day of completion, by accredited installer. Battery capacity depletes quickly, despite lack of usage. Informed by same person 'par for the course'. Again not true. Having been paid, all by £1500, not answering emails or attending to damage to the property. Even the owner did damage to a door on the final day and did not inform the writer. When I questioned the director on the matter, the owner of Ecosave informed the director to inform me and he forgot. Just prior to paying monies over, the director said he had flowers and chocolates for my wife, for all the problems we encountered. Monies paid, still waiting. The person who told the untruths is already mentioned in a previous review. There is also a client who also never received their MSC Certificate.
It has been four months of purgatory and the problems continue. "Caveat Emptor"

Gone into liquidation and have left me with thousands of pounds worth of damage to my property. The latest in this saga is that the flat roof insulation work they carried out has been deemed substandard and will cost me at least £8000 to replace. It cannot be patched up. I don’t have that sort of money to replace the roof, and the stress is unbelievable. It’s criminal what they do and need to be stopped.

AVOID AT ALL COSTS, TOTAL CONMEN, THEY HAVE PUT THE COMPANY INTO LIQUIDATION. I AM TAKING THEM TO COURT FOR DAMAGES TO MY PROPERTY AND FURNITURE, HAVE ALL THE EVIDENCE, STEPHEN ADMITTED LIABILITY, REFUSED TO GIVE LIABILITY INSURANCE DETAILS. MARCUS IS AGRESSIVE. BOTH PRETENDED THEY WERE DIRECTORS OF THE COMPANY WHICH IS A LIE. POOR WORKMANSHIP, LEFT LIVE WIRES IN THE PROPERTY. A TOTAL BUNCH OF COWBOYS WHO ARE ABUSING THE SYSTEM TO GET MONEY FROM GOVERNMENT SCHEMES. THEY CLOSE THE COMPANY DOWN THEN WILL REOPEN UNDER A DIFFERENT VARIATION OF THE NAME. SCAMMERS THROUGH AND THROUGH

Complete bunch of cowboys avoid like the plaque. They damaged furnishings and roof and didn't register solar panels sp no MAC code. Refused to give liability insurance. In liquidation but still trying to sell solar panels etc to unwittingly public. Avoid them totally.

Grants available to people with benefits, ill health, assistance to apply for the grants. Excellent service from begining to end. Clean, tidy workforce. Ensured job was completed to a high standard. Solar panels insured free to the customer as part of the job for 2 years. Helpful, friendly staff when calling into the office. Overall Ecosave is a reliable company who cares about their customers, providing a first class installation system of heaters, solar panels and much more.

Good timing for work to be both scheduled and undertaken. Tidy workmen. Job finished to a high standard.

It can be a minefield choosing a company for home improvements. I struck gold with Ecosave installations. I now have a new roof. Looks fantastic. Mario and his team were efficient starting the job within two weeks of consultation. The team who were all polite and friendly arrived promptly every day. Nothing was a problem to them. I could trust the team and leave my house to return to roof completed in two days. The team left my garden and property tidy. Reliable, very efficient and would definitely recommend.

Review of Ecosave Roofing & Roughcast
37 Meiklewood Rd Glasgow, G51 4GB
Work carried out by Ecosave Roofing & Rough (also trading as Ecosave Installations).

Major Leak and Ongoing Issues
Work commenced In July 2025
Velux Window Issue
The new Velux window did not match the existing windows, despite this being discussed and agreed beforehand. I was told it was “too late” to change it as a hole had already been cut in the roof and that it would take weeks to source a matching window.
Scaffolding leaked rust on new patio slabs
Mario stated chemical cleaner would remove it, I had to insist he paid for it. Roughcasters came along and applied product once. I had to apply the repeated applications. Unfortunately a slight residue remains
New Drainpipe
New drain pipe connector "Jerry-rigged" with old piece of drainpipe causing persistent leak. I had to pay a plumber to buy a part and repair the damage.
Flashing Not Replaced
I was charged for renewed flashing on two original Velux windows. This flashing was not replaced. I discovered this accidentally.
The old flashing was in fact the cause of the persistent leak.
Despite repeated contact via WhatsApp and email, Mario denied being informed and ignored requests to replace the flashing as per contract. As a result, the leak continued for six weeks, causing significant internal damage including:
• Loft wall gyproc damage
• Loft flooring damage
• Bedroom ceiling gyproc damage
Mario only agreed to replace the flashing six weeks after it was reported because I issued a formal warning that I would be taking legal action. The flashing was finally replaced in December, which stopped the leak.
Internal repairs (gyproc replacement, loft flooring replacement, and bedroom ceiling gyproc replacement and plastering) were not completed until February 2026 — seven months after the roof was completed.

Other Outstanding Issues
• Plasterwork was never fully completed.
• A 10-year warranty certificate was promised but has never been provided, despite repeated requests.
• Communication throughout was extremely difficult. Mario was frequently rude, dismissive, denied prior discussions, and delayed action. All correspondence is recorded via email and WhatsApp.
• Ecosave Roofing & Roughcast advertises affiliation with “Trustmark,” however Trustmark stated they are not listed as members.
• Ecosave Installations and Ecosave Roofing & Roughcast share the same website, phone number, and address, indicating they are affiliated per Citizens Advice Scotland and Advice Direct Scotland.
• Directors listed include Monica [Ecosave Installations] and Mario [Ecosave Roofing & Roughcast]. Both have been directors of other short-lived companies. Monica denied involvement when contacted, however, the internal repair work was performed by Ecosave Installations tradesmen who answered to her.

Overall Experience
This has been an extremely stressful and protracted experience. What should have been a straightforward roofing and roughcasting job resulted in:
• Property damage
• Months of unresolved leaks
• Repeated chasing
• Failure to honour contractual obligations
• Failure to provide warranty documentation
I would strongly advise anyone considering this company to carry out thorough due diligence

Great service from beginning to end.
Very professional team & standard of work from George & Ryan, was fantastic.
Cleaned up every day they were here & went above & beyond.

Friendly staff on the phones, the guys that came to do my loft installation were friendly & good at their job they had it done in no time, I’m very happy with it.

Just a note on my previous review

Can`t praise George Mullen and Ryan for the first class workmanship when they roughcasted my my house ( 3 sides)
The house looks like a brand new house now , with loads of comments from neighbours.
The guys were quick , tidy and efficient
I would highly recommend George and Ryan , thanks guys great job

Recently had both the roofing and roughcasting upgraded. Work was complete to a high standard and we were clearly updated each step of the way.

I could not fault the boys! At all! From start to finish they were great. They listened to our circumstances ans explained the soloitions to us in detail and nothing was any trouble they were also very conceous of making any mess. Their communication was great from start to finish as they had to return to do other parts of our house as it was not just 1x simple job. I have no complaints and were very happy with the service and quality of work carried out.

Very pleased with service

Absolutely delighted with the roughcasting work carried out on my 3-bed semi by Ecosave. From start to finish the service was excellent. They supplied all scaffolding and materials, the overall cost was very competitive, and the workmanship is top quality. They also went above and beyond by fitting new PVC external window ledges, removing old unused security lights and installing new ones — all at no extra cost. The site was left spotless, with all rubbish and materials cleared away. The house looks fantastic and we’ve already had loads of compliments from neighbours, several of whom are now looking to get work done by Ecosave themselves. Highly recommended.

We had our roof and roughcasting done by Ecosave and couldn’t recommend them highly enough.
Excellent communications, professional installation service and friendly efficient staff at all levels. A pleasure to deal with.

Had my roof completed by Ecosave, very professional from the initial call to the install and tidy up, very competitive pricing made this an easy decision for us to go ahead with the install. Would highly recommend

had an oil heating system and got changed to air source heat pump with radiators and pipe works upgraded all insulation in the house done and solar panels. Massive difference home feels a lot better and great savings on my energy bills. Well done to all

Roof tile installation was done on my daughter's house a couple of years ago (c. 2023), and all went well at the time; however, a couple of months ago my daughter noticed water in the downstairs lounge. After investigating, it was found to be coming from the roof and running down the inside of the walls. The plaster, drywall, etc. were sopping wet and had to be removed. We called Ecosave and eventually, after many attempts, we got through and they sent someone out. They acknowledged that the work had not been done correctly at installation and they replaced some flashing they admitted had been cut too short. Fair enough; we appreciated their admission. However, a day or two after that, we then found the roof was also leaking in another spot further up, so we called Ecosave again... And called. And called. And called. We called LOADS of times and were assured that Marco would call back. Didn't happen. An independent insurance assessor was called out and they said it was not covered under insurance "as it has been ongoing since installation of the tiles". We called Ecosave again, but have found that Marco is not at all interested in addressing the matter any further. He will not entertain carrying out the repair until we send the insurance report to him...and all the while the rain keeps falling and the house is in uproar, waiting for the roof fix so the interior can be restored. My daughter has had to hire someone else to come out and fix the mess left by Ecosave. Never use this company, as the aftercare is appalling. Actually, it's non existent. Read some of the other reviews. All tell a similar story when it comes to fixing things after initial install. SPEND YOUR MONEY ELSEWHERE.