Ecosaveinstallations Avaliações 

I wanted to utilise the governments EC04 scheme. I had looked at other suppliers and then was recommended Ecosave. Unfortunately.
This company clearly has a complete disregard for its EC04 customers, had I been paying them myself then I would not have done so until the work was rectified and completed. However, because they get their money from the government it is easy for them to provide 'evidence' which allows them to get paid.
The plasterer did not use any beading on my arched windows, stating that he could not get hold of any. A quick google search showed that it is easy to get hold of. My arched windows are now very uneven. Instead of apologising and offering to come out and redo it using correct materials, they continue to state that they have done the work to a high standard and that they have picture evidence showing this. I have picture evidence showing that they have not done so.
The window sill in my front room is uneven and raised at the joint.
Considering that they are supposed to be specialists in insulation, they tried to cover a plastic wall in the bathroom with insultation, which would have built up mold and moisture, luckily I spotted this, rung the insulation system manufacturer who confirmed that they cannot do this, they subsequently re did the wall saying 'they didn't know', I suspect some of the plastic is still on the side of the wall and will get the independent assessor to check this when he comes to inspect the work.
Two radiators are still off the wall, which means that my disabled daughter has no heating in her bedroom-they have said that they are coming out to put these back, but they did not turn up yesterday to do this and have not rung me to rebook or apologise.
My front room wall has a very obvious curve, they have used all sorts of excuses such as the original wall must have been uneven because the workmanship in the old days was not as good, to where they took the fireplace out there was a small section sticking out. They will tell you that they 'took the fireplace out as a favour, taking on the cost of it themselves', however in the original survey I was told that it would all be gone, they have told me to produce evidence of this in writing.
I have been left with a hot water system not fit for my purposes, which includes not enough hot water to shower my disabled daughter and my older daughter not being able to wash her hair, but yet they think that it is okay to tell me what is 'adequate' for my family.
Ecosave have taken my good quality window sills and loft hatch off site, they told me that they have dumped them - I don't believe them - and that I should have put it in writing that I wanted to keep my own property. They will tell you that they take all old building materials off site and clear it up, but I was only informed that the radiators, piping and rubbish would be taken away, I don't class good quality wood as rubbish and I would have expected them to ask before removing.
The company are underhand and crafty, they are careful what they put in writing, and hide behind technical paperwork to say that they provided the information and specifications for the job and therefore you as the customer are wrong.
Before the job goes ahead they have really good customer service and communication with you, after they have left the property, their staff become too busy to answer emails, return calls, or ring to book in the work that needs to be rectified. They will tell you that they have three months to complete any work, but that is not an excuse to ignore customers, refuse to return calls or emails and not turn up without a by your leave.
My formal complaint was met with an 'operations manager' brushing off all the problems that they have left, including filth left around my garden, and no real complaints procedure followed.
I am now going to be taking further action including speaking to the government department who paid them, the ombudsman and trading standards, along with submitting a Subject Access Request and a Freedom of Information request to the company.
I believe that this is the same company as Ecosave365, Ecosave boiler installations, Ecosave Gas & Power, I would highly recommend doing research into the company and reading all reviews with 1 star before employing any of these companies.
I have never met such an arrogant bunch of men in my life and I'm sure that they will come back with something that is entirely not true like 'we are working with you to resolve the issues'...dont touch with a barge pole!

Needed roof replaced and got in touch with this company. Colin came to house and absolutely no pressure or sales patter. Never know what to expect when you employ a builder. But from start to finish . From sales to roofers . I can only describe it as a 1st class experience. Brilliant job done. Guys on the job were brilliant. Clean,tidy,courteous and very very professional. Colin was constantly in touch making sure we were happy with the progress. As they said to me " we make sure it's done correct the 1st time so we don't need to come back" Never a truer word said. I cannot recommend this company highly enough.⭐️⭐️⭐️⭐️⭐️

Ecosave have made our home amazingly cosy and warm as a result of their recent work! Were delighted with the new radiators, underfloor and wall insulation, ans well as other additional work that they carried out to improve our home. Work was done really quickly, and the entire team were a delight to deal with. Thank you so much everyone, we’re so happy!

I researched companies before I contacted Eco Save Installations and was contacted very quickly. Within a few days an Assessor visited and after reviewing my home felt I would be eligible for insulation, solar panels and air flow heat pump and after a few weeks the Goverment grant was approved. My home was built in 1901 so I was keen to keep the original look of the Lodge so I worked closely with the team dedicated to this work to ensure this happened. This including the company purchasing some specific reveal boards that were flexible and could bend to insulate a round turreted room. When the piping work for the boiler was installed the wooden floor was carefully removed and the heating engineers and team were relentless in achieving this installation through many underfloor granite walls which separated every room in the house.
Yes, there was household disruption but I anticipated
this and the team covered these areas including the flooring with sticky plastic and furniture covered. It did take longer too because of the granite walls and working in partnership with me to ensure my needs were met. Yes, there are a few snagging jobs left to be undertaken which I am sure will be completed soon and it took me a while to understand the workings of the new heating system. Though it did feel a bit disruptive at times during this work, now a few weeks on the house has been decorated and you wouldn't even know how much work had been undertaken by the company. Still to find out more with the solar panels as not had bills through yet. But my home is much warmer with the insulation and because I also have a better understanding of how to use the heating system. Overall I really pleased with the outcome.

Worst company ever rushed untidy work yes some very polite young men but bosses don't give a dam about your property or anything in it only wish I NEVER started in 1st place thing broken things missing job should have been done in two weeks tops took 7 even then still not had to tell them NOT to come back only wish could post photos of work

They are con artists. After months of mucking me around saying dates then not sticking to them. They said it was free then tried to charge me £5000. Don’t go near them.