Ordered on 15th July a Ralph Lauren pair. Received an order confirmation email saying I'd receive a dispatch email shortly. 27th July still nothing (!), so I had to call them. First operator didn't sp... Ver mais
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Ordered on 15th July a Ralph Lauren pair. Received an order confirmation email saying I'd receive a dispatch email shortly. 27th July still nothing (!), so I had to call them. First operator didn't sp... Ver mais
A empresa respondeu
Have bought from Edel-Oprics several times. Cheapest online for the sunglasses I wanted. Free delivery, bought one day, arrived the next. Securely packaged. Absolutely love the sunglasses. Come comple... Ver mais
I don't buy new very often, in fact very rarely. However, when I do I have a very select group of trusted retailers I buy from; based on value, quality and after service. Edel Optics is on that list... Ver mais
Wow !! What a prices ! I have chosen edel-optics as they had exactly same sunglasses I purchased 2 years ago from different website for over 100£ and I really wanted same glasses and only on edel opti... Ver mais
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Alemanha
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Purchased Prada sunglasses which were faulty and still within guarantee. Edel-optics have ignored all my attempts to contact them for a replacement/repair.
Extremely unhappy with the level of service and would not buy from them again! DO NOT BUY FROM THIS COMPANY.

Resposta da edel-optics.co.uk
I have not received my purchase. Nearly three weeks now.

Resposta da edel-optics.co.uk
Excellent service, quick delivery and item exactly as advertised
I was a little nervous ordering from an unknown web retailer but I decided to give Edel Optics a try and the service and product have been amazing. Communication from start to finish has been brilliant. I'd happily use them again - thumbs up from me.
This is the third order I have made with edel optics and as with the previous 2 was processed quickly and no issues with their system at all. I'd you go through a Google search there are also significant savings to be had.. the only issue I had was with the delivery via UPS. Was supposed to arrive on the 25th but didn't I didn't receive it until 30th August after they failed to deliver twice..
Order processed very efficiently. Good communication, arrived on time and no issues at all. Prices were also very competitive, so I would use hem again without hesitation.
Ordering really easy , great choice and brilliant prices .The whole process A1.
Excellent reliable service, perfect glasses and a good price too
Very happy with glasses . When I picked the glasses up the box they were in was all battered and paying that price for delivery off £ 9 plus was so steep if I had known how much it was I would not have bothered 😕 in a terrible delivery of a battered box .recommended watch there delivery charges ?

Resposta da edel-optics.co.uk
I ordered sunglasses on 4th June which never arrived, I’ve asked for the order to be cancelled and refunded but not heard anything. It’s a shame because my partner ordered glasses and received them in 2 weeks but my experience has been terrible. I’m still chasing for a refund now in August.

Resposta da edel-optics.co.uk
Found the frames I wanted at an extremely good price. Order arrived on time as promised. Very pleased with my purchase!
I placed an order in the afternoon and received it next morning! Can’t beat that! Great customer care.
Thank you
Timely delivery, frames as described and great price! Will purchase again - 5 stars. Originally a bit hesitant as never used an online provider but will definitely purchase again.
Very quick delivery and they were selling the glasses I was after for the cheapest price online.
I've fortunately not had to use their after sales service yet.
Excellent service…item arrived as ordered. Delivery was absolutely to the time stated and spot on. Over the moon with the sunglasses on 😎 and in the sun and it’s shining brightly!! Well done Edeloptics the best buying experience bar none, by far!!👍
Great price and delivered at exact time … what more do you want.this was my second purchase won’t look anywhere else.
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