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Best Electric Radiators Avaliações 

1.542
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Quick delivery, nice looking light radiators, easy installation. Took a bit of time to get used to the programming, but after the first couple,ok. Like how you can override or put on standby & the rad... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very quick delivery, just plug in and they work wonderfully, can get attachments for them to free stand. Performance par excellence! Very happy. We have changed out all our radiators with Best Electri... Ver mais

Avaliado com 4 de um total de 5 estrelas

Am happy with the slimline radiators although would describe them as cream coloured not white. I haven’t yet worked out the programming but simply switching on & off works fine at the moment. My only... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole process from start to finish ie navigating the website, information, selection and ordering, was so straight forward anyone could do it. Delivery was within two days as stated. It looks grea... Ver mais


Detalhes da empresa

  1. Loja de radiadores
  2. também em
  3. Empresa de Aquecedores
  4. Fornecedor de Equipamentos e Sistemas de Aquecimento

Escrito pela empresa

Since 2014, Best Electric Radiators has been creating modern, energy-efficient electric heating solutions for homes across the UK. Our LOT20-compliant wall-mounted radiators and heaters are ultra-slim, easy to control, and beautifully designed to suit any room. Made in the EU and distributed throughout the UK, we’re proud to be the highest-rated brand on TrustPilot in our market.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.542)

62 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Helpful.from start to finish .you have…

Helpful.from start to finish .you have to be a scientist to understand the instructions though .should be made a lot simpler in future

19 de outubro de 2026
logotipo da Best Electric Radiators

Resposta da Best Electric Radiators

Hi David,

Thank you for taking the time to leave a review. We really appreciate your feedback.

Operating your radiator manually or connecting it to Wi-Fi should be a straightforward process, particularly when using the Tuya or Smart Life app.

We will contact you directly to offer further guidance and support to ensure you can get the most out of your radiator.

Thank you once again for your feedback.

Many thanks again,

Best Electric Customer Service

Avaliado com 4 de um total de 5 estrelas

Everything works perfectly but the packaging needs to be mor substanial

The sales and selection process were all good. The cost seemed to represent good value compared with other options on the market. I would have given five stars but the packaging was insufficient for the weight of the radiator (ceramic slab inside) or it was mishandled by the couriers. The box arrived with some damage visible from the outside on one corner. When opening the box the following day, I noticed that polystyrene corner packaging was broken. When I lifted to radiator out, you could hear, what turned out to be chipped elements of the ceramic slab, rattling around within the casing. If I had not needed to install it the following day, I would have sent it back. However, all that said, I took a gamble and installed it. Everything works perfectly.
My only other issue is with the size of the text in the instruction manual and on the LED control panel. They are ridiculousley small! I don't wear glasses but I had to borrow my wife's to be able to see them, fortunately her glasses are quite strong!

8 de outubro de 2026
Avaliado com 4 de um total de 5 estrelas

Bedroom heater. tomer service delivery…

Excellent customer service delivery excellent good looking heater very good heating gets up to temperature very quickly been put in a front bedroom only issue i have control panel is very small and takes a bit of time to program as a bit complicated need to make this more simple especially if your an older person but overall a very good heater so far Mark.

28 de outubro de 2026
logotipo da Best Electric Radiators

Resposta da Best Electric Radiators

Hi Mark,

Thank you for taking the time to leave us a review.

It's wonderful to hear that you're pleased with your radiator and the customer service you've received.

We appreciate that the Slimline Digital range has a small control panel, which can take a little getting used to. To help make things easier, we'll send you our step-by-step guides to help you get the most out of your radiator.

You're also more than welcome to give us a call, and our friendly team will be happy to talk you through the controls and answer any questions you may have.

Many thanks,

Best Electric Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Customer Satisfaction - First Class!

This company really cares about its customers! Excellent advice, superb service, fast delivery, and great products. Their Slimline Curve Electric Radiator is smart, wonderfully compact and easy to use, with clear instructions. Very impressed and thoroughly recommend this company - many thanks!

5 de maio de 2026
Avaliado com 4 de um total de 5 estrelas

Nice and slim.

WiFi version couldn’t use via phone WiFi. V annoying. Otherwise v slim. Pity cable not slightly longer but heating wise fine for now…I ordered 1 WiFi version and 1 non WiFi version.

1 de junho de 2026
logotipo da Best Electric Radiators

Resposta da Best Electric Radiators

Hi Paul,

Thank you for taking the time to leave a review.

We have reviewed your order and can confirm that the model you purchased is a non-WiFi version.

A member of our team will be in touch shortly to discuss this further and assist you.

Kind regards,
Best Electric Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, nice looking light radiators, easy installation. Took a bit of time to get used to the programming, but after the first couple,ok. Like how you can override or put on standby & the radiator remembers the program.

31 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

A good purchase

A good purchase. Especially with WiFi connection to the heaters. Easy to fit plus set up by WiFi.
July purchase but wanted to wait & see how the heaters work in winter before reviewing.

27 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

V helpful customer service chap

V helpful customer service chap. Order processed quickly and the delivery was arranged to suit my availability. If FedEx hadn't messed up it would have arrived on the correct day. As it was the delivery was a day late but that was not the fault of Best Electric.

14 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

Sent it back for a refund and am still…

Sent it back for a refund and am still waiting

16 de setembro de 2026
logotipo da Best Electric Radiators

Resposta da Best Electric Radiators

Hi Bill,

Thank you for your review.

We are sorry to hear about your experience and apologise for any frustration caused.

Having looked into your order, we can confirm that your returned leg supports have been received and your refund has already been processed. Please note that it can take a few working days for the funds to appear in your account, depending on your bank’s processing times.

We apologise for any inconvenience caused by this delay and hope that, now your refund has been processed, you will consider updating your review to reflect the resolution.

Kind regards,

Best Electric Customer Support Team

Avaliado com 4 de um total de 5 estrelas

Overall satisfied

Am happy with the slimline radiators although would describe them as cream coloured not white. I haven’t yet worked out the programming but simply switching on & off works fine at the moment. My only other observation is the loud ker-doink sound when the radiator begins to cool down after switching off!

20 de outubro de 2026
logotipo da Best Electric Radiators

Resposta da Best Electric Radiators

Hi Belinda,

Thank you for taking the time to leave your review.

Our Slimline Digital radiators are finished in RAL 9016, a widely used shade of white commonly found on radiators throughout the UK.

Regarding the programming, we would be more than happy to guide you through the process to ensure you are getting the best performance from your radiators. We will also forward our step-by-step guides, which should make the settings easier to understand and manage.

With regard to the noise you have mentioned, this can sometimes occur when a radiator is set at a temperature that is too high for the size of the room, or when the target temperature is higher than reasonably achievable.

We would welcome the opportunity to discuss this with you further, identify the possible cause and explore a suitable solution.

Please do not hesitate to contact our customer support team, as we are always happy to help and want you to be completely satisfied with your purchase.

Kind regards,

Best Electric Customer Support Team

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