I cannot praise the customer service of this company more highly. Firstly, the 2 products were dispatched on the day after order, with warranty, etc emailed promptly. Unfortunately, there were problem... Ver mais
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Veja o que dizem as avaliações
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
A empresa respondeu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
A empresa respondeu
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de sistemas de água quente
- também em
- Atacadista Elétrico
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de filtros
- Fornecedor de Peças para Eletrodomésticos
- Loja de suprimentos para encanamento
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contato
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Electrical Deals Direct
Thanks James, we appreciate you taking the time to let the world know that we are all about service!
We trust all went well with the installation of the Megaflo in Bath.
Helpful & Responsive Supplier
this supplier is responsive and offers helpful and cost-saving advice
30 de maio de 2024
Resposta da Electrical Deals Direct
Peter! You've hit the nail right on the head there!
We're all about the right advice for the right product at the right price, delivered on time...... thanks for recognising this and telling the world with this lovely review.
Our compatible Zip filters are very popular, and thanks again for your order.
Very understanding about my comments…
Very understanding about my comments surrounding deliver cost
31 de maio de 2024
Resposta da Electrical Deals Direct
Thanks for the 5 star review Charles, it really means a lot.
We strive to keep logistics costs as low as possible, and delivery is completely free providing the order exceeds £150.
We look forward to you returning for more filters.
Excellent communication and lighting…
Excellent communication and lighting fast delivery !
First time I have used this company and would definitely recommend them.
30 de maio de 2024
Resposta da Electrical Deals Direct
What a star you are Paul - thanks for this top review!
We're glad you chose us to supply your Megaflo, and also really pleased that you appreciate our super service!
Please, yes - go ahead and recommend us to everyone you know!
Great service
Following an email enquiry I received a quick and helpful response from someone knowledgeable.
Delivery was very prompt and efficiently managed, arrived the next day.
Price was very competitive too.
Would definitely recommend based on my experience
23 de maio de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Nick - thanks for this great review, much appreciated.
We pride ourselves on great customer service, and we're glad you have had a superb experience.
We hope the installation of your cylinder goes well, and that you get many years of reliable service from your Megaflo!
Once again, thank you so much.
Great customer service
Great customer service, ordered a filter and within a few minutes received an email with a proposal for an alternative which saved me money too. posted same day and received the next. I recommend!
17 de maio de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks so much for your lovely 5 star review Eva. We appreciate that everyone is bombarded with requests to review companies, and so we're thankful that you chose to do this for us.
We're really glad we could save you money on a Zip compatible filter - that's what we're all about!
Thanks again!
Quick service
Quick service, delivered when stated. Boiler not yet fitted, but appears ok. Back-up documentation received via email
7 de maio de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks for taking the trouble to give us a great review Alan, we really appreciate it.
I hope our advance documentation has been of help.
We're sure you'll be pleased with the Supreme boiler once it's installed.
Thanks again.
Resposta da Electrical Deals Direct
Thanks for taking the time to give us this 5 star review Rob - it means a lot!
We hope your Trianco water heater gives you many years of great service (like WE do!)
Product was as described and packaged…
Product was as described and packaged well. Arrived when expected. Customer Services were helpful and issue resolved satisfactorily.
3 de maio de 2024
Resposta da Electrical Deals Direct
Thanks for this great review Peter, it's much appreciated.
We're glad our team handled your order with the care it deserves, and that your Megaflo cylinder serves you well.
Great Service/No Fuss
Great service, any issues are dealt with swiftly, would recommend.
2 de maio de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Nice review Peter, many thanks!
It's important to us that the whole world knows that we're great.
I trust your Hyco water heater fits the bill for you.
Good arrived quickly and well packed
Good arrived quickly and well packed. I have no5 fitted the heater unit yet so cannot review
5 de abril de 2024
Resposta da Electrical Deals Direct
Thanks for taking the time to write this great review Martin, it's much appreciated.
I'm confident that your Ariston water heater will do the job well once you've fitted it!
We look forward to welcoming you back soon for your next purchase.
Great price/great service by humans!
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this item from another online seller which said was in stock, this was not true & let down badly & unable to reach a human to discuss.
Would definitely recommend & use again.
5 de abril de 2024
Resposta da Electrical Deals Direct
Kaye - what a great and useful review!
(We're used to praise, but it's always nice.....)
I'm pleased that we out-performed our competitors, and that you recognise the importance of real people to interact with!
Your Ariston water heater will give you many years of great service - just as we intend to.
Thanks again for sharing your positive experience with the world!
Resposta da Electrical Deals Direct
Many thanks indeed for your superb review Damien. We're pleased that you're happy with our great service and we hope your scale defender works well for you - we look forward to seeing you back on the site for your refills.
Resposta da Electrical Deals Direct
Thanks for this great 5 star review Jim - we really appreciate you taking the trouble to let the whole world know about your experience with us.
We trust your over sink water heater gives you years of trouble-free use!
Brilliant service and a great price
Brilliant service and a great price
So nice to speak to Diana a very knowledgeable and pleasant lady and the boiler was here in jersey within 2 days and it's brilliant
10 de janeiro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Phillip - thank you so much for leaving this wonderful review, we really appreciate it.
We agree, we're lucky to have Diana looking after our customers, and we hope your boiler continues to give you great service. (Like we did!)
Super efficient service
We ordered a top of the range hot water cylinder that was delivered direct from the manufacturer. It arrived with damaged packaging and when we removed the packaging the cylinder was dented in several places. I contacted EDD and Breen was super efficient. She arranged for the collection of the damaged one and delivery of a new cylinder which all took place the next day. I am very impressed.
29 de fevereiro de 2024
Resposta da Electrical Deals Direct
Thanks Lawrence, we really appreciate you taking the time to give us such a great review.
We're really pleased that we have Breen on board - we think she owns a magic wand, and always gets things done quickly!
We trust that your OSO cylinder gives you many years of great service!
Impeccable customer service
Purchased a heater from this company and had delayed delivery, correspondence was spot on and I was kept in the loop. Unfortunately it has recently developed a fault and I’d lost faith in the brand and needed something ASAP as it’s our only source of hot water. Harry replied to my email within the hour apologising and issuing a full refund on the spot - I could not be happier with how this has been handled and would not hesitate to recommend them to anybody. Thank you again Harry!
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Ryan, and many thanks for your kind words.
It was a shame that this Redring product let you down, but I'm really glad that WE didn't!
Sometimes, it's all about how issues are handled, and we're chuffed that we had Harry looking after things for you.
We look forward to welcoming you back next time.
Thanks again!
Good service
Goods purchased online and delivered in good time. Good professional service.
30 de janeiro de 2024
Resposta da Electrical Deals Direct
Many thanks for your 5 star review Ian, it's much appreciated and valuable to us.
We hope your compatible Zip Hydrotap filter serves you well and we look forward to your repeat purchases.
Thanks again from the EDD Team.
Ordered Tuesday morning delivered…
Ordered Tuesday morning delivered wednesday morning at no cost
30 de janeiro de 2024
Resposta da Electrical Deals Direct
Hi Peter, and thanks so much for your great review.
We're really pleased that you appreciate the efficient service and delivery speed that all our regular customers enjoy!
We hope your Multipoint water heater serves you well for many years to come........ happy sailing!
Blown away by the service of using this…
Blown away by the service of using this company for the first time. I am usually skeptical to buy from new (to me!) companies and websites but the online chat with a REAL person was really helpful in sourcing the item I needed to find as my usual suppliers could not get them to me on a next day delivery. These guys were honest about time frames and were very reasonably priced too! The order I made online was processed within half an hour and the item arrived the next day!! Really impressed and would highly recommend them!
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Electrical Deals Direct
Katherine! What a tremendous review, thank you sooo much!
We're constantly looking to provide unrivalled service, so it's always great to see that it's appreciated.
Once again, many thanks - it means a lot.
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