I cannot praise the customer service of this company more highly. Firstly, the 2 products were dispatched on the day after order, with warranty, etc emailed promptly. Unfortunately, there were problem... Ver mais
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Veja o que dizem as avaliações
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
A empresa respondeu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
A empresa respondeu
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de sistemas de água quente
- também em
- Atacadista Elétrico
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de filtros
- Fornecedor de Peças para Eletrodomésticos
- Loja de suprimentos para encanamento
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contato
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Electrical Deals Direct
Many thanks for taking the time to give us this 5 star review Ken - it's really appreciated.
We trust that the Herschel heater is up and running and serving you well.
We look forward to your next visit.
Resposta da Electrical Deals Direct
Thanks for this wonderful 5 star review John - we appreciate that everyone is asked for reviews on a daily basis, so we're all the more grateful.
We trust the OSO expansion vessel is installed and working well.
I have dealt with EDD a couple of times…
I have dealt with EDD a couple of times over the last few weeks and on both occasions I have received incredible service.
Both Breen and Diana could not have been more helpful, many thanks to you both, you are a credit to the company you work for.
20 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks for this lovely review Don, it's very much appreciated.
We're delighted (although not at all surprised!) that you have had superb service from Breen and Diana - we're lucky to have them looking after our customers, and I will ensure they get a Director's pat on the back from me!
We trust the Lincat boiler fitted the bill, and look forward to your next visit.
Great, Outstanding Customer Service, Speedy Communication & Availability Of Products...Order Number: DUD64143
Great, Outstanding Customer Service, Speedy Communication & Availabilty Of Products...
Electrical Deals Direct have been a great company to deal with and be a customer of thank you very much for all of the above it is very much appreciated. A special thanks goes to Steph Lambert for dealing with our order/enquiries and for the amazing & outstanding speed of communications... It is wonderful at a time when everyone wants to complain, to deal with a company and people who deliver great products, communications and customer service.
I am more than happy to recommend this company and the service they offer to my friends, family and those in the building trade I often deal with.
Thanks again Electrical Deals Direct & Steph.
Kind Regards,
David Lashwood.
18 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
David! What a fabulous 5 star review!
We really appreciate you taking the time to tell the rest of the world about your experience dealing with Electrical Deals Direct, it's so important and helpful.
Yes, we realise we're lucky to have Steph, and I'm delighted (although not surprised!) that she went above and beyond for you.
I've personally ensured she recieved a Director's pat on the back from me.
I'm really proud of our company, and the way we stand out from the crowd. It's very deliberate.
We trust the McAlpine filter kit performs well for you and we look forward to welcoming you back soon.
Many thanks in advance for your offers of recommendations.
Thanks again.
James Loveridge (Joint CEO & co-Founder)
Fast delivery
17 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks so much for the review Neil, and although it's really appreciated, I was wondering what we could have done to get the maximum 5 stars that we always hope and strive for!
If we fell short in ANY way, please let us know, so that we can help or just to improve to reach the perfection we crave!
In the meantime, we trust your Gledhill cylinder gives great service for you or your client.
fantastic service
Made contact for a heatrae sadia water heater in the afternoon wednesday arrived friday via dpd.Will happily use EDDagain
11 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this lovely 5 star review Bob - we really appreciate it. We're chuffed that you found our super-slick service to your liking!
We look forward to welcoming you back, and we trust the Heatrae undersink water heater gives you many years of great service. (Just like WE did!)
Resposta da Electrical Deals Direct
Thanks for the lovely 5 star review Julie.
We're glad the Baxi spare fitted the bill!
You supplied the cheapest Zip boiler I…
You supplied the cheapest Zip boiler I could find online, free delivery expect it within five days. It arrived approximately fifteen hours after I ordered it. How can it possibly get better than that?
I would highly recommend EDD to anyone who asks.
6 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Mark! What a perfect 5 star review!
(I mean we get a LOT of them, but we're always well chuffed whenever we read them)
We hope the Zip Econoboil gives you or your clients many years of great service - and you know what that's like, right? ;o)
Fantastic service only ordered my items…
Fantastic service only ordered my items yesterday lunchtime and received them by just after midday today. Super fast. I had call yesterday because I had a problem which a lovely young lady sorted out for me. They then emailed me confirmation of my order and followed up with one say I would receive tracking details and I found the service second to None. Fantastic will definitely use them again and recommend them to others.
11 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Richard, and thank you so much for this wonderful 5 star review.
I've tracked down who helped you out and it was Diana - indeed a lovely young lady (!) so I've made sure she had a Director's pat on the back from me on your behalf!
We're delighted that our customers recognise our insistance on ensuring we exceed every expectation.
We trust your Ariston water heater gives you years of great service just like WE have.
Great Communication
Communication was great, and service was brilliant from start to finish.
3 de março de 2026
Resposta da Electrical Deals Direct
Thanks so much for the review Nick, and although it's really appreciated, I was wondering what we could have done to get the maximum 5 stars that we always hope and strive for!
If we fell short in ANY way, please let us know, so that we can help or just to improve to reach the perfection we crave!
In the meantime, we trust your Aquapoint water heater gives great service.
A straightforward service with prompt…
A straightforward service with prompt and efficient delivery.
2 de março de 2026
Resposta da Electrical Deals Direct
Thanks for this positive 5 star review Pawel, it's really good of you to take the time to tell the rest of the world how great we are!
We look forward to helping you out with spares or water heating the next time.
Many thanks again.
Great experience including providing…
Great experience including providing useful information and keeping me informed as well as competitive pricing and swift delivery, could not fault, will buy again in the future
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this great 5 star review Ian, it's really appreciated.
We're always glad to hear that the additional information and efficiency is recognised - we feel it's a really important part of any online shopping experience.
Many thanks once again.
Looked nothing like the picture
Looked nothing like the picture. Delivery was fast. But ultimately it’s no use
4 de março de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Jon.
I'd really like to help you with this, but I have no details of your order.
Please could you get back in touch so that we have a chance of rectifying this?
Many thanks, James. (CEO)
Update:
Many thanks for the order info Jon - I believe my colleague Breen is now rectifying this for you. I'd be very grateful, if you feel we have put this right efficiently, if you could edit this review to reflect that. It would be so helpful. Thank you.
service
excellent & efficient service as ever telesales staff always willing to help
2 de março de 2026
Resposta da Electrical Deals Direct
Many thanks Philip, for acknowledging that we're a great, efficient bunch here at Electrical Deals Direct!
And thanks also for your continued loyalty and business, we really appreciate it.
We trust the Zip Econoboil arrived rapidly and gives many years of great service. (Just like WE do!)
Replacement Thermostats
I needed some replacement Herschel thermostat kits. I found Electrical Deals Direct offering them for a good price - cheaper than elsewhere. In the process of placing the order I found their customer service to be excellent. They were very responsive and helpful. While delivery was suggested for the following Monday when my order was placed on Thursday, the items arrived on Friday. Very pleased overall with the service and have no hesitation in recommending EDD.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for the lovely review Ian, we really appreciate you appreciating us! (and telling the rest of the world!)
We're glad we surpassed your expectations with the delivery as well as the price.
We look forward to welcoming you back soon.
Great business
Easy to deal with and kept me fully informed of the order as it was dispatched.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for the great 5 star review William, it's really appreciated.
We trust the Gledhill cylinder will give great service for many years.
Thanks again!
Purchased more Herschel Panel Haters
Ordered 2x additional Herschel panel heaters to add to the others we already have - great prices but also a GREAT service from EDD. Shout out to "Breen" who was excellent checking stock and ensuring the products arrived quickly on the day required. Delivered on time when promised, via Royal Mail with updates. Having had very bad experiences from a number of other couriers I was pleased edd use a credible carrier - these arrived in perfect condition, packaging with no scuffs or dents!! Well Done - will certainly come back again.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
What a fabulous review Mike - many thanks!
(we're really used to great reviews, but they still fill us with immeasurable joy.....)
Yes, we're really lucky to have Breen in our team - she's known for going above and beyond, for certain.
We look forward to helping you again soon.
Great hot water cylinder good value for…
Great hot water cylinder good value for money and was quickly dispatched the team were very helpful.highly recommend
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Many thanks for this great 5 star review Simon.
We're really glad that you're pleased with the Gledhill cylinder price and delivery, along with the helpfullness of the team here at EDD.
We look forward to welcoming you back soon.
Amazing service from online ordering to…
Amazing service from online ordering to the regular communication ref delivery. Arrived on time and thoroughly recommend this company. I will be keeping their details on record
2 de fevereiro de 2026
Resposta da Electrical Deals Direct
Many thanks for the lovely review Wendy, it's really appreciated.
Efficiency pays off.
Having worked for your company (back in the Archway days!) I know there are many things we could mutually help each other with.......
Give Colin my best!
James Loveridge.
Amazing service
Delivery of my order was amazingly fast. Ordered on 13th delivered on 15th I can't fault that, along with great price for my purchase.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this great 5 star review Bill - we really appreciate you posting this, and we hope your Santon water heater installation all went without a hitch.
Thanks again.
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