I cannot praise the customer service of this company more highly. Firstly, the 2 products were dispatched on the day after order, with warranty, etc emailed promptly. Unfortunately, there were problem... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
A empresa respondeu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
A empresa respondeu
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de sistemas de água quente
- também em
- Atacadista Elétrico
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de filtros
- Fornecedor de Peças para Eletrodomésticos
- Loja de suprimentos para encanamento
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contato
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I did so much research before making…
I did so much research before making this purchase. I was looking for a major supplier offering the best value, and EDD ticked all these boxes. I’m so glad I used EDD, the website is easy to navigate, by far the best value for money and super quick delivery.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Well..... what a lovely review Lee, and although we're not surprised that you're super-pleased with your Electrical Deals Direct experience, it's really good of you to take the trouble to relay this to the rest of the world!
We hope your Herschel heater gives you many years of great service.
Easy to order and quick delivery
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this great 5 star review James.
We always ensure our customers are impressed, and thank you for telling the rest of the world!
We trust your Zip filter will give you continued great tasting filtered water, and we look forward to welcoming you back when you need a replacement.
Great service
I placed the order via telephone. The operator was polite and understood what I required and offered good advice. The product arrived exactly on time as promised.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks so much for this wonderful 5 star review Howard - we appreciate that consumers are bombarded with requests for reviews and feedback, so it always means a lot when people take the trouble to post a review.
We're really pleased that you received top-notch service (you'll get nothing less from us!)
We look forward to welcoming you back as a customer in the future.
Resposta da Electrical Deals Direct
Thanks for this 5 star review Ewa - it's really appreciated.
We're glad that the Billi gas arrived swiftly!
We look forward to your next purchase - thanks again!
All sorted now
I have still not received the item despite it being shown as in-stock on your website. As I received the invitation to write a review before even receiving the item I cannot really say any more.**UPDATE**: James at EDD took personal responsibility to ensure that my order was expedited and provided fantastic communication as things progressed, the issue turned out to be with the courier but James and his team pulled out all the stops to get things sorted. You do not often experience this level of customer service these days and I was very impressed!
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Good afternoon Paul, and I'm really sorry that your order for the underfloor flow boiler hasn't gone according to plan, which is not what we're used to.
The item has been available for dispatch since yesterday, but DPD failed to call in to collect any parcels.
I have made it my business today to ensure the item is on a 'next day' service and that collection will not fail this time.
Your order was scheduled for our free 3-5 working day service, and I appreciate that by the time your boiler arrives tomorrow, we will be just outside of that window, so once again, my apologies for that.
I will give you a call later today to confirm the item has been collected.
**UPDATE**
Many thanks Paul for updating your review, and we're so pleased that you recognised that we worked hard to get it resolved right away. We trust your Amptec boiler will give you great service too!
James Loveridge MD.
Great for my needs
Quick dispatch of my water tap filter replacement. I bought it here last year (price was exactly the same!) and will buy again next year once the filter needs another replacement!
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
There's nothing that we like better than a returning customer Maryna, and we have piles of them!
Thank you for taking the trouble to post this lovely review, and we look forward to welcoming you back for your next Zip filter.
Very good price and next day delivery!
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for this glowing review Robert, it's really appreciated.
We trust the water heater is performing well!
Great Price and Service
So good to have an honest company to buy a serious bit of kit from. Bought a 500Ltr Joule Cylinder. Super service with updates from Breen in sales/customer service. Would highly recommend. Well done and thank you.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Dean, and thanks for this perfect review!
Yes, we pride ourselves on making sure that we're always honest, clear and helpful. We agree with you that we're lucky to have Breen on the team, and I'll ensure that I pass your praise on to her.
James Loveridge, MD.
Hot water cylinder
Ordered a hot water cylinder and it was delivered next business day, working perfectly. The communication through the website is great and the whatever the team promised the delivered on.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Electrical Deals Direct
So happy (although not surprised!) that your order went as smooth as silk......
We always strive to make the order process clear and simple.
We trust your Megaflo cylinder gives you many years of great service. (Great service as good as ours!)
Good value service
EDD website described the items I wanted to purchase fully and accurately. They were despatched promptly and I was updated regularly with progress towards delivery. A good service with competitive prices.
1 de janeiro de 2026
Resposta da Electrical Deals Direct
Thank you so much for this great review Anthony - it's really appreciated.
We're glad that you found everything to be a smooth, fast and informative process - we're always aiming for that in addition to our keen pricing.
We hope your McAlpine Scale Defenders do the job well for you.
Fast delivery
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater had failed and the vented tap was suspect. The two items arrived 2 days after ordering. Good price's and easy website to order. Excellent packing and FedEx and dpd delivery couriers did the Job. So Hot water again by Christmas Eve.
I Highly recommend this company and will use use again. EDD Saved our Christmas !! +++++
24 de dezembro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Bruce, and thank you so much for this suberb, informative review!
We're so pleased that we got your products to you at a rapid pace (you also purchased the water heater from us via another platform).
We hold extensive stocks so that urgent/distress purchases don't disappoint.
Being informed that we 'saved Christmas' fills us with joy, so thank you again!
Great company really quick delivery
Great company really quick delivery. Will definately use them again. Brilliant
2 de dezembro de 2025
Resposta da Electrical Deals Direct
Great review Robert, thank you.
We're glad you appreciated the fast delivery of the scale defender items, and we LOVE being described as 'brilliant'! (We know we are, but thanks for telling the rest of the world!)
The website was very easy to navigate…
The website was very easy to navigate and once ordered we was kept informed all the way through to delivery and actually came ahead of time.
Very pleased and would recommend.
29 de novembro de 2025
Resposta da Electrical Deals Direct
Thanks so much for this lovely review Tony. We appreciate that everyone gets asked to review every company!
It's great that you noticed that we design the website and ordering process to be the benchmark for navigating, ordering and communication, and that it made your experience so easy.
We hope that your Atlantic heaters are serving you well. (Just like WE did!)
Great service and excellent customer…
Great service and excellent customer service as usual
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thank you for the great review Olinto, and for all your numerous purchases this year. Our favourite type of customer is a returning customer!
We trust that the Amptec boiler arrived with no issues.
See you again soon!
No fuss no problems
Very efficient,good price and delivered on time on the day they said it would. Excellent customer service from friendly staff, would highly recommend, I couldn’t ask for more from a company.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
We're glad you like friendly staff Darrell, as we adore friendly customers!
Thanks for taking the trouble to tell the rest of the nation about your positive experience with us - we always try to ensure everything goes very smoothly.
We trust your Gledhill cylinder serves you well.
Many thanks again.
From an online chat with Breen and not…
From an online chat with Breen and not just a bot, it was a very swift experience checking on a water filtration unit I was seeking. Breen's responses were very quick and was so impressed I went straight to the basket and placed the order. Looking foward to coming back again to the EDD team for more purchases.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Hi Shiv, and thank you so much for this great 5 star review. (although we're used to them, they still fill our hearts with joy!)
We know we're lucky to have Breen looking after our customers, and so glad that you appreciate her!
We look forward to your return.
Resposta da Electrical Deals Direct
Thanks for this lovely 5 star review Pauline - it's much appreciated.
We're glad that your hand dryer spare fixed the problem, and we look forward to helping you again.
Resposta da Electrical Deals Direct
Many thanks for taking the trouble to send over this review David, it's much appreciated.
(Helpful is our middle name)
We trust that your new towel rail fitted the bill perfectly!
Quick delivery i could keep tracking it…
Quick delivery i could keep tracking it and would be definitely buying off them again they were keeping me informed all the time wish I had bought off them earlier
1 de dezembro de 2025
Resposta da Electrical Deals Direct
Thank you for your fantastic feedback Dennis! We’re so pleased our tracking and updates kept you informed and that your delivery was quick and smooth. We’ll be here whenever you need us again — and we’re glad you found us now!
We trust your over sink water heater is serving you well.
Fast delivery and great customer service
The customer service was very helpful, advised of delivery cut off time and checked stock.
The delivery came next day, super early in the morning and the item was wrapped well.
Amazing service, really impressed!
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Electrical Deals Direct
Thanks for the kind words Wiktoria — we aim to deliver smiles as fast as parcels!
We are glad your order arrived bright and early, and we trust that your tap gives you years of great service.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.