Like others have said, I wish I’d have looked on here first. Ordered a cabinet 10 days ago and heard nothing and there has been no reply to my query sent 4 days ago. I’ve just looked on google maps an... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I am extremely disappointed with the customer service. I ordered a wall clock over a week ago, and it still hasn't arrived. I have tried calling several times to cancel my order, but no one answers t... Ver mais
Purchased lights from website, unfortunately out of stock. Advised refund will be processed within 3-5 days. 4 weeks later still no refund, cant get hold of anyone through phone, did get an email repl... Ver mais
I ordered a bedside cabinet on November 27th. On December 1st, I received an email stating item was out of stock and a refund issued. After five days I had not received the refund. On December 9th, st... Ver mais
Detalhes da empresa
Escrito pela empresa
The people who make up the Elegant Furniture UK work team have a great and vast experience in everything that has to do with furniture and interior decoration of both home and office, we have allowed entry to various markets thanks to the confidence contributed by the clients and the assurance of the same on the part of our experts who dominate with all breadth and fluidity all the fields of the confection as well as the sale and the marketing of furniture
Informações de contato
Preston, Reino Unido
- 01772 203 854
- sales@elegantfurnitureuk.co.uk
- www.elegantfurnitureuk.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No product, poor communication
I have waited for weeks, still no desk, the information has not been forthcoming and not accurate. Hopefully it is worth it when it arrives, whenever that may be 🤷♂️
Poor service
They do not have customer service to answere the queries. They dilevered wrong items and until now I didn't rexieved a response very poor service.
I won't recommend this website.
Absolute disgrace of a company
Absolute disgrace of a company. Placed an order on 30th July but still haven't received my order although they were quick enough to take my payment. I have tried calling numerous times left messages and sent emails but they have failed to respond. I will now need to take this up with.my bank to retrieve my money. Avoid at all costs!!!!
Terrible takes your order the products…
Terrible takes your order the products are apparently in stock at the time of ordering they reel you in with great prices free shipping then you will definitely get a email saying the product is discontinued this happened on three occasions on three different items do not waste your time effort money on this company stay well clear and do not attempt to contact them as you won’t get through to nobody
Unable to contact by phone or email no…
Unable to contact by phone or email no one responded to me cancelling my order after numerous attempts to get in touch with them definitely would not recommend this company
Poor
Poor. Allowed me to order the goods stating in stock. Not only not in stock but not available at all! Had to use PayPal resolution to arrange refund ….they cleared the debit but I’m still waiting for the funds to be recredited to account
Payment was taken even though the item…
Payment was taken even though the item was out of stock. It then took a few requests to get my refund sent. Not good enough.
Phone several times only answer phone…
Phone several times only answer phone never phoned me back still waiting to find out about my order very disappointed
Terrible would not recommend
No function checking if items are in stock before taking customer's money and then not replying to any emails or calls
Never received item or had confirmation …
Not had an order confirmation or even had the item delivered ???? Sent email to customer service asking where is my planter ??
Absolutely shocking customer service
Absolutely shocking customer service, to say you can contact at any time is absolute rubbish, I rang and left about 6 messages and emailed and had no response. I ended up having to get PayPal to intervene would never buy from this company
Scam site
No communication, no delivery date and they do not answer the phone -EVER!! Avoid - scam website
The order has not arrived!
Abandoned?
No communication, phone lines don't work no response to email. Was forced to do a charge back. Think this company has been abandoned
My order hasn't arrived no answer on…
My order hasn't arrived no answer on phone been phoning for over a week now taking it up with PayPal
No communication about delivery
No communication about delivery. Item turned up and it said it was still being processed. The one light that I ordered said what bulb to use but not the size.
Great product delivered in a timely manner
I was a little concerned when I read some of the reviews after placing my order. But I emailed the Company for a delivery date and they emailed me back the same day. I did chase them 1 more time and then got a link to book my delivery day. Received the piece of furniture in 8 days after placing the order with no problems whatsoever. A little bit of feedback for the company would be to maybe keep Customers a bit more informed regarding expected delivery dates for their products to avoid worry and confusion.The delivery driver was very friendly and helpful.
Absolutely terrible customer service…
Absolutely terrible customer service and a thoroughly disreputable company. They have taken our money, not provided the item paid for, said that they will issue a refund but no refund has been forth-coming. Payment made on 19/01, still waiting for a refund.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








