Elephant Avaliações 

Claims department is shocking. Admiral deal with it but i pay elephant !! Been insured with them for many years. Had claim in 2022 which was not handled well and I was owed 800 excess. 4 years later I get letter to say they will pay me under that amount and will take 28 days to process. I'm still waiting. Do not recommend them in event of claim accident you will be waiting years for it to get sorted. Not acceptable.

Didn't send me any proof of insurance. I specifically asked some paperwork to prove insurance but nothing received. Every time I tried to use online portal it never sent me registration email so just going around in circles

Great experience.

Everything quick

Great insurance

After being a customer for many years Elephant totally shafted me with my car insurance. Last year I paid £669 and this year my auto renewal price was £1368. Called up to renegotiate and they dropped the price to £1268. So by £100 ffs ?!? Utterly scandalous and so much for customer loyalty. Whilst logging into comparison websites I got contacted by a broker who got me car insurance for £553 with One Call . I would recommend anyone looking to try them . Thank you Elephant for showing me that customer loyalty means nothing to you . I won’t be coming back . Am sure I will get a response from Elephant saying oh they are so sorry that they couldn’t match the price blah blah blah. All lip service . Save me a response . You treat customers who have been loyal to you like shit . All you say is due to stats and costs etc - it’s nonsense. Your agents roll
Out the same verbal diarrhoea . I’m not paying extra for others who drive like idiots . Elephant are just not bothered and guess what neither am I . I couldn’t be happier . I just saved myself over £800 !

And there you see the weak reply . They aren’t bothered that they lose loyal customers . Beggars belief

One of the best insurance company. Very easy and quick cover provided. Accept NCB upto 3 years. I will definitely recommend.

Easy to set up insurance

Simple and easy to navigate.

Simple, easy and cost effective

Easy to set up no hassle and price was reasonable unlike some of these insurance companies trying to rip you off

Easy to navigate site, competitive pricing and really easy to make changes during policy term. Would recommend.

Quoted double the insurance compared to Moneysupermarked and Confused.com - cheapest with those companies were around £18 per month or £220 annually. Elephant quoted me £44 per month or £440 No thanks. Took me few minutes to get these comparisons - what a con. Easy to avoid and find cheaper quotes elsewhere in minutes.

As a start they been great easy communication good price for insurance hopefully wont have to claim

I posted a review previously warning people to avoid this company!! The insurance company contacted me on the review to say they would look into this case to investigate it further and try and resolve it. I have heard nothing since! Its been 19 months now and ive still had no pay out. My car that was written off has only just been removed from my driveway 2 months ago. Absolutely terrible company AVOID at all costs

Very easy to talk to and understand

Very helpful & offered full explanation

Very good so it is

On two occasions they put my insurance up (once by £100 and a 2nd time by £134!) a month because they said they had information about my claim which I had already declared and said I didn’t know the settlement amount when taking out the policy! They then said my son had a claim because I had accidentally clicked yes on a previous compare quote (apparently according to Elephant information from previous go compare quotes is proof!). Even when checking he had never had a claim they still would not remove it because they said the information from the claims database may be wrong! To add he didn’t even have a driving licence on the date I’d accidentally put the claim on a quote! Horrendous company and would never use them again! And then when I raised a complaint, the man told me there was no point because it wouldn’t be upheld because they’d followed the policy and procedures! So basically they can use false information about you to increase premiums. Absolutely crooks!!!