i love items that are made in australia for many reasons, one being i am able to support small businesses, i know that care was taken by real hands to make my items and the materials used to make thes... Ver mais
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Veja o que dizem as avaliações
I followed the recommendation for inner soles that men should order 1 size bigger. Unfortunately the size received was a bit too big. Terrific inner soles, well made with high quality materials, but n... Ver mais
Fabulous user friendly shopping experience every time! Beautifully designed and made product range, excellent customer support, fast secure ship, exceptional value. Recommend EMU Australia highly to a... Ver mais
Great service, fast delivery, easy to navigate the website. We have been Emu lovers for ever being born and raised in Geelong. Absolutely love that I can still get the products and quality we love wit... Ver mais
Detalhes da empresa
Escrito pela empresa
Established out of Jacksons Tannery, which began in 1948, EMU Australia produce Footwear and accessories crafted from all-natural materials. EMU Australia can be found in stores in many Countries around the world. Our Global site www.emuaustralia.com ships to the Northern Hemisphere and we have local warehouses in the UK, Holland, USA and Canada all with fast and free shipping. Our Australian website www.emuaustralia.com.au ships from Australia, to Australia, New Zealand and Asia.
Informações de contato
73 Leonard Street, London, UK, EC2A4QS, London, Reino Unido
- +44 (0)207 713 2080
- onlinesupport_uk@emuaustralia.com
- www.emuaustralia.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 74% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Sadly, the item I ordered was too wide for me so had to return.
However, the quality was excellent and the response from customer service was exemplary.
Great service, great product
Ordered the sheepskin insoles for my workshoes. Quick delivery and the insoles are amazing! Thankyou EMU.
Great product..great service..will…
Great product..great service..will continue to be a customer
My emu boots fit perfectly
My emu boots fit perfectly, are warm and cosy, and look smart compared to similar brands. The size I need is consistent across the various styles I have ordered from Emu so I can order online with confidence knowing the products will fit.
Emu Slippers
Immediate response to enquiries. Helpful and knowledgeable staff. Excellent customer service. Exchange completed without any problems. Goods are excellent quality. Original delivery was fast and trouble free. Highly recommended.
Lovely slippers---site and customer…
Lovely slippers---site and customer info sounded solid but slippers a size too large.
Fast shipping with good quality…
Fast shipping with good quality products.
Prompt delivery and good price point
Prompt delivery and good price point. Quality product.
If I could give NEGATIVE 10 stars - I would
If I could give -10 stars, I would happily do so
I received a pair of slippers, which were completely subpar quality, then reached out for return instructions and clarification and received the absolute worst customer service one could possibly receive
However, when trying to leave a review about their crummy product, I received an immediate response, moderating my review and not allow allowing me to place it on their site
Avoid this company at all, costs they lack quality and care

Resposta da EMU Australia
Excellent Customer Service
Fast reply. Unexpected resolution to my issue, which made me think very highly of the company. Thank you for your kind support and your generous offer!
Quick,easy transaction
Quick,easy transaction, quality & price exceptional, boots tough & comfy
Quick delivery
Good product, true to size. Surprised with the fast delivery!!
Denman mini
Very Quick delivery, no problem with online order. Boots are perfect. I Will wear them probably next season but quality is top. I Hope next season there Will be new waterproof models like Charlotte that I wear since many years and I still love them.
Satisfying
Live everything about my boots material is superb🤗I put my hands inside those boots and I was applaud! The fur is off the chain fluff real thing. Not only, the canvas is super solid (Authentic!) Can’t wait for next winter to through them on😁 A bit thicker than the American Ugg boots, truly made for the deep freeze👌🏾 I’m please money well spent🥰
Amazing customer service!!
I had a really good experience with EMU Australia, especially their customer service. Evri delivered my slippers to the wrong place, which was frustrating, but EMU sorted it out straight away. EMU customer service replied quickly and sent me a replacement without any hassle!! The whole thing was handled much faster than I expected, really appreciate how easy they made it!
I love emu
I love emu . I’ve been shopping from the web site for aprx 12-15 years. And always everything has been a great experiance.
Great product and fast delivery
Great product and fast delivery
Ravie de mon achat les bottines sont…
Ravie de mon achat les bottines sont de bonne qualité et bien finies. La taille est adéquate. Je recommande!
Cheers to EMU Australia!
This is my first experience shopping with EMU Australia. I was doing research for boots suitable for wear in cold and icy climates on an overseas holiday and the EMU site was suggested. I was impressed with the website and the variety of boots offered, along with a detailed description of each boot.
My boots arrived quickly and look and feel terrific. Following their arrival, I had a very simple question about the ongoing care of my new EMU boots and it was answered promptly and fully within a few hours.
I am delighted to be supporting an Australian brand!
Delivery from the West to East Coast…
Delivery from the West to East Coast was quicker than expected. I was quite impressed by the packaging and OMG I love the boots. As soon as I get home, work shoes off and booties on. Wonderful feeling and fun looking. I highly recommend.
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