I trust Eraldo and their customer service team. Their products are outstanding and exactly what I ordered and I had issues with customs however their customer service team helped me all along the wa... Ver mais
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Veja o que dizem as avaliações
I had a really positive experience with their service. From start to finish, everything was handled smoothly and professionally. Communication was clear and timely, and I felt well taken care of thr... Ver mais
A empresa respondeu
Although I red mixed reviews online, I have to admit that I really had no issues with the order and the return of the items. Delivery takes a bit longer but items beautiful as described, not damag... Ver mais
A empresa respondeu
- First purchase with Eraldo via Farfetch and I already love it. - Legit products and I can tell they pay full attention and thorough care to each delivery because my Neous bag came in a secure bo... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- Loja de Bolsas
- Loja de Acessórios de Moda
- Loja de moda masculina
- Loja de Calçados
- Loja de moda feminina
Sobre Eraldo
Escrito pela empresa
Eraldo Store is an international leading retailer online and offline for luxury fashion based in Ceggia near Venice (Italy).
With more than 450 brands and 75 years of retail presence Eraldo offers a wide selection of clothing, accessories and homeware for all genders and ages.
Explore and shop on Eraldo.com the latest Menswear, Women's wear and Kidswear designers with International shipping.
Enjoy 10% off on your first order signing up to Eraldo's newsletter
sign up
Fast shipping and free returns
Exspress worldwide shipping and free returns
Get the express shipping in 24h and free returns on all orders and visit Eraldo.com to discover the special promotions.
Informações de contato
Via Roma, 173, 30022 , Ceggia (VE), Itália
- 0421329567
- servizioclienti@eraldo.it
- www.eraldo.com
4,6
Excelente
496 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Eraldo
Dear Ana,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Molto soddisfatto
20 de janeiro de 2023
Resposta da Eraldo
Caro Cesare,
Grazie per il suo acquisto su Eraldo.com e per la sua recensione.
Siamo felici che sia soddisfatta della sua esperienza nel nostro shop online.
A presto,
Customer Service Team
Eraldo Team
Saldi veri , negozio consigliassimo
Più che un negozio online è una boutique, Marche top, e prezzi scontati ottimi.
Lo consiglio . Spedizione veloce , preparazione dell’ordine un po’ lenta .
25 de janeiro de 2023
Resposta da Eraldo
Caro Simone,
Grazie per il suo acquisto su Eraldo.com e per la sua recensione.
Siamo felici che sia soddisfatta della sua esperienza nel nostro shop online.
A presto,
Customer Service Team
Eraldo Team
It's not perfect condition!
19 de janeiro de 2023
Resposta da Eraldo
Dear Hyunsoo,
Thanks for your feedback.
We apologize for your less than positive shopping experience with us.
We kindly ask you to send us an email to customerservice@eraldo.com for any further assistance.
Best regards,
Customer Service Team
Eraldo
I received the wrong order and I…
I received the wrong order and I returned it since 5 days and im still waiting for my order
Please send me the right order or a refund asap
The order number YQHVDG
And I want it in size 43 Italy
25 de janeiro de 2023
Resposta da Eraldo
Dear Mohammed,
Thanks for your feedback.
We apologize for your less than positive shopping experience with us.
We kindly ask you to send us an email at customerservice@eraldo.com for any further assistance.
Best regards,
Customer Service Team
Eraldo
I would give a 5 star but nah
I would give a 5 star but nah, I’ve bought 2 crocs a size 8 female and 9 female and was given a size 12 female in one of the crocs 😡. super disappointed as I’ve ordered it for my sister as a gift and she was so looking forward to it however the other one was really nice as my niece love it very much.
19 de janeiro de 2023
Resposta da Eraldo
Dear Camilea,
Thanks for your feedback.
We apologize for your less than positive shopping experience with us.
We kindly ask you to send us an email at customerservice@eraldo.com for any further assistance.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Martin,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Fast delivery n beautifully packaged!
15 de janeiro de 2023
Resposta da Eraldo
Dear Angela,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
thanks good shopping
16 de janeiro de 2023
Avaliação não solicitada
Resposta da Eraldo
Dear Carlos,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Kure,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
I am very happy with my purchase
I am very happy with my purchase. Good feedback and very fast delivery! Thank you very much !
9 de janeiro de 2023
Resposta da Eraldo
Dear Galina,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Fast and great service
10 de janeiro de 2023
Resposta da Eraldo
Dear Shiko,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Very happy about my purchase
Only few days the shoes just arrived. Very happy! Will be back
9 de janeiro de 2023
Resposta da Eraldo
Dear Fan,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Efficient service and secure delivery
Fuss-free purchase at a very good price. Processing was efficient and item was shipped out very quickly - right after the New Year holiday. Shipment was received safely and securely packaged, with taxes pre-paid as advertised. Very satisfied with my purchase from Eraldo and I’ll be a returning customer if there’s another deal there!
1 de janeiro de 2023
Resposta da Eraldo
Dear Calvin,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Abdul,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Good service
4 de janeiro de 2023
Avaliação não solicitada
Resposta da Eraldo
Dear Sonny,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Petia,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Rima,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Juan,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Caro Islam,
Grazie per il suo acquisto su Eraldo.com e per la sua recensione.
Siamo felici che sia soddisfatta della sua esperienza nel nostro shop online.
A presto,
Customer Service Team
Eraldo Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
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A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
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