I trust Eraldo and their customer service team. Their products are outstanding and exactly what I ordered and I had issues with customs however their customer service team helped me all along the wa... Ver mais
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Veja o que dizem as avaliações
I had a really positive experience with their service. From start to finish, everything was handled smoothly and professionally. Communication was clear and timely, and I felt well taken care of thr... Ver mais
A empresa respondeu
Although I red mixed reviews online, I have to admit that I really had no issues with the order and the return of the items. Delivery takes a bit longer but items beautiful as described, not damag... Ver mais
A empresa respondeu
- First purchase with Eraldo via Farfetch and I already love it. - Legit products and I can tell they pay full attention and thorough care to each delivery because my Neous bag came in a secure bo... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- Loja de Bolsas
- Loja de Acessórios de Moda
- Loja de moda masculina
- Loja de Calçados
- Loja de moda feminina
Sobre Eraldo
Escrito pela empresa
Eraldo Store is an international leading retailer online and offline for luxury fashion based in Ceggia near Venice (Italy).
With more than 450 brands and 75 years of retail presence Eraldo offers a wide selection of clothing, accessories and homeware for all genders and ages.
Explore and shop on Eraldo.com the latest Menswear, Women's wear and Kidswear designers with International shipping.
Enjoy 10% off on your first order signing up to Eraldo's newsletter
sign up
Fast shipping and free returns
Exspress worldwide shipping and free returns
Get the express shipping in 24h and free returns on all orders and visit Eraldo.com to discover the special promotions.
Informações de contato
Via Roma, 173, 30022 , Ceggia (VE), Itália
- 0421329567
- servizioclienti@eraldo.it
- www.eraldo.com
4,6
Excelente
496 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product was shipped quickly
The product was shipped quickly, very satisfied!
27 de dezembro de 2022
Resposta da Eraldo
Dear William,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Processing and delivery was fast and…
Processing and delivery was fast and was above my expectation given it is an oversea shipping, recieved within a week after placing the order. DHL shipment status update was promptly. Item came welly packed and protected which is what every shoppers wished.
12 de dezembro de 2022
Resposta da Eraldo
Dear Lewis,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Very quick shipment
Very quick shipment, great original product (Longchamp backpack).
17 de dezembro de 2022
Resposta da Eraldo
Dear Dana,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
fast delivery and really great price
16 de dezembro de 2022
Resposta da Eraldo
Dear Kim,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Jaime,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
La merce conforme a quanto descritto on…
La merce conforme a quanto descritto on line, spedizione velocissima, imballaggio perfetto e molto gradevole
12 de dezembro de 2022
Resposta da Eraldo
Cara Alessandra,
Grazie per il suo acquisto su Eraldo.com e per la sua recensione.
Siamo felici che sia soddisfatta della sua esperienza nel nostro shop online.
A presto,
Customer Service Team
Eraldo Team
Great products
Great products, excellent prices and speed of light delivery time
12 de dezembro de 2022
Resposta da Eraldo
Dear Doruto,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
I got an email after paying for my shoe…
I got an email after paying for my shoe that it's no longer available which made me so sad
9 de dezembro de 2022
Resposta da Eraldo
Dear Toni,
Thanks for your feedback.
We apologize for your less than positive shopping experience with us.
We kindly ask you to send us an email at customerservice@eraldo.com for any further assistance.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Zig,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
I love Eraldo!
I love Eraldo! I first found out about them through Farfetch and since then have been ordering directly from their independent website. Good selection (of a particular brand that I nowadays pretty much exclusively shop from), great prices and promos year round, great customer service (replies quickly to emails), super fast shipping (they ship in a couple of days and DHL express gets it to Midwest US in 2-3 days). It’s really a head scratcher how their stuff isn’t just flying off the shelves all the time!
9 de dezembro de 2022
Avaliação não solicitada
Resposta da Eraldo
Dear Aurora,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Excellent customer centric boutique
Unfortunately, the coat I purchased did not fit. Eraldo’s return process was easy and seamless.
4 de dezembro de 2022
Resposta da Eraldo
Dear Elgin,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Fast shipping
28 de novembro de 2022
Resposta da Eraldo
Dear Andrei,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Velocità e professionalita
1 de dezembro de 2022
Resposta da Eraldo
Caro Alberto,
Grazie per il suo acquisto su Eraldo.com e per la sua recensione.
Siamo felici che sia soddisfatta della sua esperienza nel nostro shop online.
A presto,
Customer Service Team
Eraldo Team
Resposta da Eraldo
Caro Emanuel,
Grazie per il suo acquisto su Eraldo.com e per la sua recensione.
Siamo felici che sia soddisfatta della sua esperienza nel nostro shop online.
A presto,
Customer Service Team
Eraldo Team
Good communication
12 de novembro de 2022
Resposta da Eraldo
Dear Davy,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
The order was quickly processed. Received email with shipped status.
Fast shipping.
2 de novembro de 2022
Resposta da Eraldo
Dear Lisa,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
Fast shipping 🙏🏼
1 de novembro de 2022
Resposta da Eraldo
Dear Melis,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
The reply to the message was not timely…
The reply to the message was not timely and the delivery was delayed for several days
14 de novembro de 2022
Resposta da Eraldo
Dear Wenhui,
Thanks for your feedback.
We apologize for your less than positive shopping experience with us.
We kindly ask you to send us an email at customerservice@eraldo.com for any further assistance.
Best regards,
Customer Service Team
Eraldo
Resposta da Eraldo
Dear Tomas,
Thank you for shopping with Eraldo.com
We appreciate your positive feedback, looking forward to having you again.
Best regards,
Customer Service Team
Eraldo
The package is not good enough.
3 de novembro de 2022
Resposta da Eraldo
Dear Yunpei,
Thanks for your feedback.
We apologize for your less than positive shopping experience with us.
Please note that all our packaging materials are eco-friendly.
Best regards,
Customer Service Team
Eraldo
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