Escapade Fancy Dress Avaliações 

9.573
•
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I placed an order on Tuesday of Halloween week and paid for next-day delivery, so I expected it to arrive by Thursday at the latest. Thursday arrived, no parcel, no tracking details and no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ich habe für eine Tanzgruppe Kostüme bestellt, war erst skeptisch, da die Bewertungen ja teilweise weit auseinandergehen. Ich habe jedoch nichts zu beanstanden! Zahlung erfolgte einfach über PayPal. D... Ver mais

Avaliado com 4 de um total de 5 estrelas

The costume is good quality however. The cape requires a fastening loop to help keep it on I had to use safety pins which ended up tearing the tunic on the shoulders where people kept pulling on t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered Halloween costume after getting an email advertising Saturday delivery if ordered by 4:30 the day before. Ordered and paid for the Saturday delivery. Saturday came and the order hadn't ch... Ver mais

Detalhes da empresa

  1. Loja de Fantasias

Informação fornecida por fontes externas variadas

Escapade is the UK’s leading Halloween and fancy dress costume specialist. With over 14,000 unique costumes and accessories to choose from the company offers a huge variety of fancy dress that caters to any theme or event. Escapade takes pride in their excellent customer service, exclusive product ranges, best in industry pricing policy, same day dispatch and next day delivery and tracked shipping options.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(9.573)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Shocking Service!

Escapade have not dispatched my items yet and their phone number doesn't work.

I placed my order before 3pm and paid £9.99 for next day delivery which according to their website, has a 99.9% successful delivery time rate. Unfortunately, this is false, and have been lied to.

My party is tomorrow and I have no costumes and no way of communicating with the company.

28 de outubro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very Poor Service

Like the comments below- Paid £10 for next day delivery, still hasn't arrived. Called yesterday and was told by quite a rude staff member it would still arrive on time and it hasn't. I have been trying to call today and the phone is constantly engaged. Tracking says it hasn't even left 'Widd' and the party is tomorrow.

27 de outubro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not bothering ordering from these …

Do not bothering ordering from these people!! Ordered a costume for my 9 year old daughter for Roald Dahl day at school, paid extra for it to be delivered quickly, only for the delivery day to arrive and no costume, rang them up to be told it hadn't even been dispatched!! What a joke this company is!!! And by the looks of it they do this quite often!! AVOID AT ALL COSTS!

12 de setembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No hassle refund ✅

Bought two sets of contact lenses for separate events - one I needed pretty handy and they were great, the other a few weeks later - the second set had one split lens, so I couldn't wear them - I let escapade know, not expecting a refund or replacement as I assumed it was out of the returns policy by then.

I sent photos of the faulty lens to customer service, and they said they'd check the remaining stock for faults, and processed a refund immediately.

Excellent customer service, I have used them before and I will continue to do so.

9 de maio de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No costcume

Ordered a custome on Monday morning piad £10 for next day delivery Paying £27.98 in totall now on Wednesday and no costcume for my daughter to wear for school tomorrow. Emailed about a refund but no reply yet. Now I have no money no costcume time off work and going to have one upset 8 yr old when she get home from school as it was the only costume that she wanted. I will now have to go though what we have at home to see if I can make a BFG costume or ask family if they could borrow me the money for another one and go after school to get a new one. I won't be ordering anything else off their website & will be telling family and friends the same

8 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic costume

Fab costume, perfect for my sons school Roman day and fast delivery. Good value for money, I'd definitely recommend.

19 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Wrong size

I recived the costumes in good time but one of the costumes was the wrong size ( a size to big) and so i had to adjust the size my self.

27 de janeiro de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Couldn't be easier

I ordered a Miss Piggy wig and snout for Halloween. In the end, I haven't opened it, because my husband was sick so we stayed home, but the wig came very quickly and everything looks as expected.

22 de janeiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Will be using Escapade's again when next party is due. Cannot fault the service, parcel arrived on time and complete.

22 de janeiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Werewolf costume with moving mouth part

Absolutely stunning costume-you could do with eye makeup for the eyes but everything on costume is top notch-probably only downside is how incredibly hot the head mask makes you-the costume really is cool

19 de janeiro de 2017
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Unreliable

Returned a costume because they had charged me for 2 and sent me 2. Up to now I have still not been refunded!

18 de janeiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Really pleased with outfits. Fast delivery & good value for money. Would definitely use again & recommend.

17 de janeiro de 2017
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very poor quality

The wings looked great... Until I out them on. The black dye rubbed off in me and everything I touched, not a good look. The halo was so pathetic it couldn't even stand up, had to buy a new one. Not very happy at all.

16 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never recieved my package

I ordered a costume for halloween and never recieved it. I tried calling the number on the website and it didnt work and sent an email but i have still not heard back. Overall pretty rubbish! Cheers

15 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor quality costume

I ordered Catwoman Costume (Deluxe) from Escapade.co.uk back in October. The costume wasn't cheap - 32.98 GBP - so I expected a certain quality.

First of all, the headpiece came broken (as it was made of plastic and very poor quality). I didn't have time to return it and ask for a replacement as the party that I bought it for was 2 days after I have received it.

Secondly, I thought to wear it without the headpiece, however, the material of the costume was so thin - I had to put a pair of leggings underneath - otherwise it was absolutely transparent. Of course with the leggings under it looked horrible. So I just ended up not using this costume and borrowed one from my friend...

I'm very disappointed, I have ordered several times from Escapade.co.uk but never had any problems - but it just seems that instead of improving quality - it's only going down with every year...

I don't think I will orderer anything from there ever again.

15 de janeiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

purchase of Halloween outfit

I ordered two outfits - Big Frank and the Ghost Pirate as they both looked good on the site and i could not decide between them. Both arrived well packed and very quickly; both were great quality, and i decided to keep the Ghost Pirate (as i can wear for a film themed event after halloween). The Pirate is brilliant, well made (remember it is for occasional use not day in day out.....) and got a fantastic reaction.

In terms of service, as mentioned above the orders arrived swiftly, and when i returned the (brilliant) Big Frank costume (although i was very tempted to keep it) the refund was received quickly with no issues. Overall a great experience and very good costumes. Recommended - and i am very fussy.......

13 de janeiro de 2017
Avaliação não solicitada

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