We fit esi all the time they are really good 👍 customers like them and easi to use and install. I've just seen the mistral one this morning in plumb center its a good idea but could be more colou... Ver mais
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Veja o que dizem as avaliações
I only ever instal ESI now, mainly the mistral my clients love them, the ease of the app paired to there phones controlling the heating temp via it. I was that impressed with the Esi I installed... Ver mais
Dave Brookes, Conducted a trade morning for us CPS Bury. His set up displayed a fantastic range of products, interacting with every customer that came in. Very knowledgeable and considerate to e... Ver mais
Big thanks to David and the team from ESi Controls for coming down to Furness Heating Limited to host a breakfast morning at our trade counter. It was a great turnout, and David was brilliant wit... Ver mais
Detalhes da empresa
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fabricante de Caldeiras
- Empresa de Aquecedores
- Fornecedor de sistemas de água quente
Escrito pela empresa
Our products offer the ability to easily control hot water and heating systems to help reduce energy use & lower bills. ESi Controls offer a broad range of heating controls designed to save you money.
Informações de contato
Unit 21, Angelvale, Top Angel Buckingham Industrial Park, MK18 1TH, Buckingham, Reino Unido
- 01280816868
- tech@esicontrols.co.uk
- www.esicontrols.co.uk
4,5
Excelente
129 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Emlyn is Extremely helpful and very…
Emlyn is Extremely helpful and very undestanding. The ESI control app is fully accessible for the blind and compatible with voice over. I highly recomment this comany.
Mohammed.
17 de novembro de 2022
Avaliação não solicitada
Resposta da ESi Controls Ltd
Thank you for your review Mohammed, very much appreciated, JT
Great customer service
I had my thermostat for two years and when I came across an issue, I emailed the Sales department. Within 12 hours, the Tech department had emailed me with an easy to understand explanation, a few reasons why it may be happening and solutions.
I emailed back a few clarity questions and they responded immediately.
Not once did they make me feel stupid and did not try to be all 'techy' with me.
My problem was rectified and now, I know what to do in the future.
Brilliant customer service and also, a great product!
25 de outubro de 2022
Avaliação não solicitada
Resposta da ESi Controls Ltd
Hi Christine, many thanks for your review, we're happy to assist and glad you're all sorted, JT
Excellent advice and support from ESI Controls Support team
I have contacted ESI Controls Support team several times over last 3 years and consistently received excellent advice and support relating to various issues experienced with my central heating fitted to my New Build property. Each time Emlyn has responded with prompt and helpful advice for which I am grateful and wish to record my thanks for his good service
22 de setembro de 2022
Avaliação não solicitada
Resposta da ESi Controls Ltd
Hi Nimrod, many thanks for taking the time to review our services, I will pass your message on to Emlyn.
Could not fault their technical…
Could not fault their technical department when I had a fault with thermostat and receiver
They talked me through how to reset and were most helpful, nice to deal with a company with such customer service these days
20 de setembro de 2022
Avaliação não solicitada
Resposta da ESi Controls Ltd
Many thanks for you review, we appreciate the feedback.
Help is easily at hand with this firm
I found the programme booklet difficult to follow and I'm pretty technically minded. The ESi people were easy to get hold of and talked me through what I needed to know. I called again today because my heating was on when it shouldn't be. My call was answered in under 20 seconds and sorted. I can't recommend this company highly enough.
20 de abril de 2022
Avaliação não solicitada
Resposta da ESi Controls Ltd
Hi Thanks for your review, your feedback is gratefully received.
Terrible thermostat
Terrible thermostat, programmed to come on in the evening, when I came home in afternoon heating had been running house was very hot so had been running hours before program that I set it to. Also came on very very early in morning. Also don't bother e-mailing support as they do not respond.
13 de novembro de 2021
Avaliação não solicitada
Resposta da ESi Controls Ltd
Hi, we're sorry to hear you've experienced difficulties with your thermostat. We have recently appointed a new management team and we're busy improving our customer experiences. Please email tech@esicontrols.co.uk if you are still not happy. Thanks, JT
Impossible to programme
Impossible to programme. Perhaps if the instruction manual was better it might be possible. I have given up and am going to get it changed.
8 de janeiro de 2021
Avaliação não solicitada
Resposta da ESi Controls Ltd
Hi, we're sorry to hear you've experienced difficulties with your thermostat. We have recently appointed a new management team and we're busy improving our customer experiences. Please email tech@esicontrols.co.uk if you are still not happy. Thanks, JT
Excellent support from ESI Controls
Problem with ESI Actuator malfunction, sorted very rapidly by Tech Support. Replacement sent overnight. Excellent service.
1 de fevereiro de 2019
Avaliação não solicitada
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