We contacted EuroDNS with several questions before choosing a hosting plan. Customer service provided clear, detailed, and professional answers to every question we asked. We especially appreciate... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
If only this company were as committed to providing real customer support as they are to limiting the damage to their reputation on Trustpilot, the world would be a much better place. Instead, custom... Ver mais
A empresa respondeu
Most of the ladies are very helpful but the Gentlemen can work on their patience skills. There are many people out there who are not as tech-savy, so more patience will help customers get what they ne... Ver mais
I have had 4 domains with EuroDNS for longer than I can remember. Excellent prices and, when I've needed support, it's been fantastic. I have just needed to set up a URL forwarding for an existing we... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de DNS
- Serviço B2B
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Empresa de hospedagem na Web
Escrito pela empresa
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Informações de contato
24 Rue Léon Laval, 3372, Leudelange, Luxemburgo
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I like EuroDNS but they are too…
I like EuroDNS but they are too expensive to use for all my domain names. They are good for exotic TLD's but normal TLD's are expensive.

Resposta da EuroDNS
The renewal of my domain name was…
The renewal of my domain name was really smooth.

Resposta da EuroDNS
No problems.
I’m not a big professional in mentioned area. Looking for a site professional producer.

Resposta da EuroDNS
Einfach unfassbar langsamer Service der…
Einfach unfassbar langsamer Service der Mein unternehme sehr viel gekostet hat!!

Resposta da EuroDNS
Complex automatic renewal and expensive fees
Complex automatic renewal, expensive fees.

Resposta da EuroDNS
Ma boite mail prise en otage
Attention, quand vous quittez Eurodns, prenez toutes les précautions de sauvegarde préalables.
Aucun transfert de données n'est automatique et simple.
Sinon, après le transfert d'hébergement, de nom de domaine ou de boite mail, la récupération est facturée.
Aucun moyen de récupérer mes mails si je ne paie pas. La boite est bloquée. Je devais tout sauvegarder AVANT de transférer le non de domaine.

Resposta da EuroDNS
Great web hosting company would recommend
Great company easy transation would highly recommend

Resposta da EuroDNS
Votre information pour le prolongement est venu beaucoup trop tard! Un seul message lors de mes congés.otre information pour le prolongement…
Votre information pour le prolongement est venu beaucoup trop tard!
Un seul message lors de mes congés.

Resposta da EuroDNS
Did not accept my payment with credit…
Did not accept my payment with credit card. Did not explain why this payment method was refuses. I have to ask a friend to use his PayPal account to make the payment instead.

Resposta da EuroDNS
Quick response for my small problem…
Quick response for my small problem that was resolved immediately.

Resposta da EuroDNS
perfect as usual
renewal ran smooth as silk as usual with EuroDNS

Resposta da EuroDNS
Worst experience ever!
Bad experience ever.
They have 5 days to provide you with a transfer code and will make full use of those 5 days.
In the hope that you forget and that your domain name is automatically renewed.
They will also send you a link from ICANN to prove they have 5 days.
And they act as if they are obliged to wait 5 days, but that is not the case at all.
"
Your registrar may allow you, via an online interface tool, to generate and manage your own AuthInfo code. If not, you will need to contact your registrar directly to obtain it. Your registrar must provide you with the AuthInfo code within five (5) calendar days of your request.
"

Resposta da EuroDNS
This kind of company makes my blood…
This kind of company makes my blood crawl. When you get the domain ( for which you paid handsomely), and you want to change it the DNS to point to your server, they have the nerve to charge 50 euros for that... 50 euro for changing the DNS? I make the change, there i literally nothing they have to do. Regardless of the B.S. they try to sell you, then of course, if you want to leave scammers like these, guess what another 50 euro we charge for transferring the domain.. in short, if you sneeze, you pay,
this is what they write "Transparent prices
No hidden costs or price jumps. We believe surprises are for birthdays only",
I am looking everywhere on the website where it clearly is mentioned that changing a DNS costs 50euro , as yet i have to find it
STAY AWAY FROM THIS COMPANY. don't make the mistake I made as there are way better alternatives out there!!

Resposta da EuroDNS
Declined payment on valid card
I spent a lot of time finding domains (they offer literally thousands) and as I finally entered my card details (paying EUR 1500 ), immediately my cart was emptied and a message appeared "Payment declined".
I own (and coded) a large online store and it is clear that the data never was sent to a payment gateway but that their site itself decided that the payment details somehow must be suspicious. Well - it's issued by an Austrian bank, the balance is EUR 74,000 and the daily limit is EUR 3,300. Amazon and all other merchants in the EU never declined it. Only EuroDNS..
They have more issues with their site: When you add another site when you've already started the checkout process, they won't let you alter the DNS servers anymore. And I had to do that, since their store "lost" the CN domain I'd added.
UPDATE: They got back to me and were rude "Considering that your bank has a reputation much higher than Elon Musk's,..."
They mentioned the error code that their payment processor Ingenico issued, claiming my bank was to blame. However when I read the documentation for that error, it's clear that it's a bug in Ingenico's API handling:
105 - Invalid paRes from issuer
Cause: The issuer returns an URL-encoded PaRes or MD.
Solution: URL-decode the PaRes and MD before submitting them in the /payments/details request.
Cause: The issuer returns the correct PaRes value, but the parameter name is different from PaRes, for example PaResponse or paRes
Solution: Ingenico/Adyen only accepts this parameter as PaRes. If the issuer has returned something different, make sure that you change it to PaRes before submitting it in the /payments/details request.

Resposta da EuroDNS
Very satisfied
Fast, very competent support. Well-functioning backend with which the domain transfer could be done without any problems.

Resposta da EuroDNS
Essential
EuroDNS is reliable, fairly priced, and convenient in that they offer themselves as the local residency as required for DE domains.
I've never had a problem with them, although the website is sometimes unintuitive to navigate.

Resposta da EuroDNS
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