We contacted EuroDNS with several questions before choosing a hosting plan. Customer service provided clear, detailed, and professional answers to every question we asked. We especially appreciate... Ver mais
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Veja o que dizem as avaliações
If only this company were as committed to providing real customer support as they are to limiting the damage to their reputation on Trustpilot, the world would be a much better place. Instead, custom... Ver mais
A empresa respondeu
Most of the ladies are very helpful but the Gentlemen can work on their patience skills. There are many people out there who are not as tech-savy, so more patience will help customers get what they ne... Ver mais
I have had 4 domains with EuroDNS for longer than I can remember. Excellent prices and, when I've needed support, it's been fantastic. I have just needed to set up a URL forwarding for an existing we... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de DNS
- Serviço B2B
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Empresa de hospedagem na Web
Escrito pela empresa
Born in Europe in 2002 and headquartered in Luxembourg, EuroDNS has been assisting individuals in managing their domains and websites since before Myspace went live. Our longevity stems from a simple equation: our clients receive more when we give more. That's why we go the extra mile to ensure they get exactly what they need. We believe that technology is only as good as the people who support it, which is why we are committed to creating a trusting, supportive, and respectful work environment.
Informações de contato
24 Rue Léon Laval, 3372, Leudelange, Luxemburgo
- +352 26 37 25 20 0
- support@eurodns.com
- www.eurodns.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
EuroDNS is perfect
EuroDNS is perfect, very reliable, great Admin Gui., top!

Resposta da EuroDNS
Very useful communications
Very useful recall of deadlines, short reaction and easy to communicate with.

Resposta da EuroDNS
better choose another service
do not enter card data into this service, auto-renewals are deducted without the possibility to cancel them even in pending status

Resposta da EuroDNS
Auch beim zweiten mal wo ich Hilfe…
Auch beim zweiten mal wo ich Hilfe brauchte wurde mir fachlich und schnell geholfen !
EuroDNS kann ich nur weiterempfehlen.

Resposta da EuroDNS
Quick but unhelpful
Customer service was quick to respond but wasn’t actually reading the questions so it took ages to get a problem resolved. Resembled talking to a bot even though it was a human. Wouldn’t recommend from a service point of view.

Resposta da EuroDNS
they've put the wrong contact details on my domains
They've put the wrong contact details on domains purchased by me, yet they ask me to pay in order to do a "TRANSFER" and rectify the data. The problem is their UI because, during checkout, after selecting the company profile which I had created earlier, it still did the order with my default private person profile.
EDIT: I was not able to solve this with the support team, no idea why they're saying that.

Resposta da EuroDNS
Terrible customer service
Terrible customer service, I received a promo code from Euro DNS and tried to apply it.
The code states
MID-YEAR FLASH SALE
GET 30% OFF
ON DOMAIN NAMES
Contacted their customer service and they said its only for new domains but the code says "Domain Names"
Their customer service were so rude and unprofessional with their response.

Resposta da EuroDNS
Best platform for domain name registration
The easiest platform for domain name registration!
Also support team very helpful and reply in a very short time!

Resposta da EuroDNS
For consumers it is not to be…
For consumers it is not to be recommended. It takes 3 hours to install this SSL certificate because of the crappy instructions.
Update: I just saw the answer of this crappy company: what a lie! The same crap processes exist since 2020!!!

Resposta da EuroDNS
Shop around or transfer as soon as you have the chance
I would strongly advise against using this registrar if you value reliability and efficient service. Their policy of suspending domains due to a mere email confirmation issue, rather than reaching out directly, can severely disrupt your operations. This happened to us recently when their notification ended up in our spam folder, causing an unexpected hour-long blackout of our services.
Their customer support exacerbates the problem by displaying a dismissive attitude and only accepting complaints through tickets, which adds unnecessary delays to issue resolution. Instead of proactively helping users, they seem more focused on maintaining rigid procedures, even when it inconveniences their customers.
Such practices turn what could be a satisfactory service into a nightmare for anyone managing service infrastructure or relying on consistent online operations. Considering the potential impact on your business or project, exploring alternatives would be a prudent decision.

Resposta da EuroDNS
Still a very simple and effective…
Still a very simple and effective method to own zones.

Resposta da EuroDNS
Three domains ordered and paid for
Three domains ordered and paid for - only to be told none could be delivered - still waiting for the refunds!
They may seem to have the domains for sale - but clearly they don't. Whether they simply advertise things they cannot access or do not own, or they think they can auction for more I don't know. Anyway, avoid at all costs!
Update 21.05.24 - after repeated requests for repayment still nothing, this company is not one to be trusted at all. I will post a further update in a weeks time.
Update 30.05.24. Finally reimbursed, I cannot stress enough how this company cannot be trusted. There are plenty of other reliable and honest domain providers out there.

Resposta da EuroDNS
do not buy anything from eurodns
do not buy anything from eurodns! fun fact i didint even ordered domain at eurodns but yet again my .de domain refusing accepting nameservers that is exactly how crap they are!

Resposta da EuroDNS

Resposta da EuroDNS
Avoid
Buying a domain was never more complicated, more confusing and feels like a scam. After you buy from eurodns, in order to actually use the domain, you either have to pay extra for eurodns hosting, either to pay extra to be able to setup your own nameservers... YES, after you pay the "basic" price of 90 usd/domain/year, with eurodns, you have to pay 20 usd extra to be able to set it up.

Resposta da EuroDNS
Be careful. They are thieves
Be careful. They are thieves. They stole me 80 euros as they kept my credit card details and they charged me for a service, without my permission. The total cost of that service last year was 3.72 euros. I submitted a report to the police as well.

Resposta da EuroDNS
Fantastic 😍
Fantastic 😍
I am so excited
Thanks for the all service's

Resposta da EuroDNS
15 happy years
I have been using EuroDNS for some 15 years and they have been trustable caretakers of all my domains. I have had questions at times but never felt troubled and when issues have been in the air, they have always been met with great service and sincere ambitions to help out.

Resposta da EuroDNS
When another domain service provider…
When another domain service provider wanted to charge me for DNS Security Extensions (DNSSEC), I migrated the corresponding domain to EuroDNS too. The migration was seamless and I have been happy with using EuroDNS with other projects for years.

Resposta da EuroDNS
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