Very good communication, fast shipping, reliable webshop. My only gripe is about the quality. The product I received looked slightly different from the photos, but in the end worked with my watch.
A empresa respondeu
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Very good communication, fast shipping, reliable webshop. My only gripe is about the quality. The product I received looked slightly different from the photos, but in the end worked with my watch.
A empresa respondeu
Purchased a $1500 diamond bezel from them and it was gorgeous. Retail stores were asking upwards of $4000. Great product, fast shipping and awesome communications. Had replies within 30minutes durin... Ver mais
A empresa respondeu
Quick and easy order and shipment. Arrived as expected, nice watch hands in a great vintage look.
They are so helpful! I have made many orders and each time they ask me for confirmation of item, offer additional help and feedback. I’ve been able to get many watches back up and running with their h... Ver mais
A empresa respondeu
Ewatchparts carries a huge selection of aftermarket/generic watch parts for many major watch brands like Cartier, Rolex, Hublot, Tag Heuer, Omega, and many others. We carry leather watch straps, rubber watch straps, stainless steel watch bands, sapphire crystals, extra links, inserts, and much more. All items ship from Texas, USA and come with a 30 day no hassle return policy. We have over 25 years of watch parts experience. 100% Satisfaction is Guaranteed or your money back.
3130 Grants Lake Blvd. Unit 19969, 77496, Sugar Land, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Ewatchparts
Shipping is always very fast, accurate and on time. Pleasure to do business with. Will shop with them again.

Resposta da Ewatchparts
I have been using this company for the last several months. It has an incredible supply of Watch parts and has become by number one store to go to for any sort of Rolex or Swiss watch repairs. They are located in Texas and they’re shipping. Department is very well in tuned with their supplies. In this day and age it is very difficult to find a single supplier of Watch parts that can establish a working relationship with people who have hobbies like me.

Resposta da Ewatchparts
Excellent prices. Fast shipping. Quality accessories and watch parts. Great customer support.

Resposta da Ewatchparts
Very reliable, great communication 7 fast delivery

Resposta da Ewatchparts
Band was beautiful, very sturdy, and looked exactly like the photos.. very satisfied with this purchase!! Delivery was pretty quick received my item in a reasonable time frame

Resposta da Ewatchparts
Purchased bezel kit to replace raffledial bezel. Quality aftermarket parts, Fast shipping

Resposta da Ewatchparts
Had a question about whether the band would fit my rolex. Got a quick, accurate response. Band fit great!

Resposta da Ewatchparts
A real disgrace of a company. After three months of waiting for an order, it still hasn’t arrived and has apparently been lost. They refuse to take responsibility or issue a refund. They keep giving the same response, shifting the blame to the courier company.
Do not buy anything from this company. They are neither serious nor reliable.

Resposta da Ewatchparts
Superb customer service. Part was exactly how described. Identical to others and fit perfectly. Delivered before expected.

Resposta da Ewatchparts
I had questions before I ordered, and I got a fast and helpful response. Really solid customer service, fast shipping, and the product is perfect.

Resposta da Ewatchparts
High quality Watch Band as good as OEM and better. Fast response to order, tracking provided with updates, very good price. Will definitely do business again.
Thank you!

Resposta da Ewatchparts
UPDATE 5/29/26 - After a lot of frustration they made the decision to do the right thing and offered a refund. Not sure why this didn't happen earlier and in the end they fixed it!
I ordered 2 bands from them. They are definitely cheap bands. They shipped the wrong size on one of them so I returned it. They received the package on 5/5/2026. It is now 21 days and they have done nothing but make excuses, all kinds of B.S. from Gerard. We only do credits on Tuesdays and Thursdays, we are processing it, we lost it and had to reach out to the post office to find out where they left the package, we are looking into it.
UPDATE - FRUSTRATED - THEY MADE UP A BUNCH OF EXCUSES AND THEN ASKED ME TO REMOVE THE BAD REVIEW. I AM NOW BEING TOLD THE ITEM WAS RETURNED USED., EVEN THOUGH IT WAS NEVER TAKEN OUT OF THE PACKAGE BECAUSE IT WAS THE WRONG SIZE.
HERE'S THERE EMAIL
From: sales
Sent: Wednesday, May 27, 2026 9:28 AM
To: Joseph
Subject: A shipment from order 57613 has been delivered
Can you remove the low rating you left us online as we strive for customer satisfaction.
I REPLIED:
On Wednesday, May 27, 2026 at 11:42 AM, Joseph wrote:
Why would I do that? I just reported my experience, which was incredibly poor!
Just because you strive for something doesn’t mean you accomplish it.
• You sent the wrong product
• You lost the package I returned (for 3 weeks)
• You didn’t escalate the incident
• You sent me emails that were misinformation
• I had to reach out multiple times… ALL FOR $25
I don’t think so…
UPDATE 5/27/2026:
The package was never opened because you shipped an 18MM band instead of the 19mm. You lost the package for 3 weeks stating you had to contact the post office to see where they delivered it.
FYI: When you ask someone to remove a bad review even though it is factual, you are trying to reshape the truth.

Resposta da Ewatchparts
Trustworthy Company, they stand by their products. They also provide Hassle Free return and return label.

Resposta da Ewatchparts
Great service. Found the perfect replacement band for a vintage 60’s Rolex OP. Looks great!

Resposta da Ewatchparts
Love the bands and all the options. Quality materials.

Resposta da Ewatchparts
I am very happy with the replacement bracelet screws for my Omega Aqua terra . Perfect fit, good price and fast delivery.

Resposta da Ewatchparts
Great product, awesome customer service, fast shipping. I highly recommend Ewatchparts!

Resposta da Ewatchparts
I have been buying watch parts from Ewatchparts for several years now and I am continually impressed and satisfied with the experience every time. Any time I am working on a watch and need a specific part, they are my go-to source for certain pieces. The quality is great and the turn-time is fast. Much appreciated and definitely recommended. Thank you, guys!

Resposta da Ewatchparts
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