Barton Watch Bands Avaliações 

276
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've owned several Barton watch bands. Nice quality and easy to switch out. Their customer service is fast and effective. Highly recommmend.

Avaliado com 5 de um total de 5 estrelas

Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands. I have now had experience with three bands Barton Bands, all... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered a new band as a gift, website has not provided any information other than an order number, they are good at taking money. Absolutely ZERO CUSTOMER SERVIC. Phone calls go ignored as do emai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite S... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de relógios de pulso

Escrito pela empresa

Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

276 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(276)

50 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Customer service was terrific

Customer service was terrific! Quick response and watch band was mailed quickly. One side of band was damaged and they credited me back immediately and said I didn't need to mail the band back to them. Thank you, Barton Watch Bands. I will shop with you again.

28 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I Excellent Customer Service a wonderful experience with…

I had a wonderful experience with Barton’s customer service. Felix was incredibly helpful, friendly, and exceptionally quick to respond to all my questions. It’s refreshing to receive this level of attentive and efficient support. My watch band is still on its way, but the customer service experience alone has already left a great impression. Thank you, Felix and Barton!

23 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great straps and very helpful staff.

12 de setembro de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

We are pleased to hear that you are happy with our products and support team. We are a small business that is based in Dallas, Texas. We love timepieces & straps! We are always here to help and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Always great

Always great, high quality products with very fast shipping. Customer service was extremely responsive with one small issue I had, and sent out a replacement band for free, without me even asking! Would highly recommed!

11 de setembro de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for taking the time to leave us a review. We are pleased to hear that our carrier was able to delivery your order in a speedy manner. We put a lot of faith in our carrier. As you know, our customer service team is here to help with any issue, small or big. Thank you for supporting Barton Watch Bands. It sounds like we will be seeing you again soon!

Avaliado com 5 de um total de 5 estrelas

Getting a solid quick release leather band with excellent customer care

Getting a solid quick release leather band for a fair price seemed impossible until a renowned watchmaker sent me to Barton Watch Bands.
I have now had experience with three bands Barton Bands, all top quality. To compliment this quality the customer service was outstanding,
Felix, the representative I dealt with when I ordered the wrong band, could not have been more helpful in getting me where I wanted to be.
Thank you for this refreshing experience.

9 de setembro de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for your kind words. We understand that mistakes will happen from time to time. I am happy to hear that Felix was able to get the correct strap headed your way. We have been in business for nearly ten years. We are honored to hear that a renowned watchmaker pointed you in our direction. Thank you for your continued support.

Avaliado com 1 de um total de 5 estrelas

I placed an order

I placed an order. Their website was confusing. After ordering I received another offer for 25% discount. I didn't realize it was for a 2nd strap. I have been calling and emailing several times to cancel the 2nd strap. There is no way to do this on their website after purchasing. Still no response. They did charge my credit card for both straps. I read reviews before I ordered because I had a worse experience with Helvetnus straps. Certainly don't buy from these people in Switzerland. They will charge you postage of $100+ and $19 processing fee if returned for a $147 strap.

30 de agosto de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for contacting Barton Watch Bands and for bringing this to our attention. We apologize for the confusion during the checkout process. For reference, all of our products come with a 100% customer satisfaction guarantee within the first year of purchase. We would be happy to help with a return and refund for the 2nd strap. We are not like the other company you mentioned. There will be no exuberant postage fee or processing fee to return an item. We can be reached at customerservice@bartonwatchbands.com. We look forward to assisting you.

Avaliado com 5 de um total de 5 estrelas

I have bought a few bands from Barton

I have bought a few bands from Barton. I appreciate their quality for the price, and their customer service team has been helpful with questions and the occasional return. I own a few of their Elite Silicone straps. I purchased one of their FKM navy blue rubber straps, but returned only because I had wanted a darker navy color.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for your continued support of Barton Watch Bands. We truly appreciate your positive words. We are always here to help when an exchange or return is needed. Don't hesitate to reach out with any questions in the future. We hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

excellent quality and servicd

Not only excellent quality, their customer service is top notch!!

14 de agosto de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for your kind words. We take a lot of pride in our customer service. Happy to hear that you are pleased with our professionalism. Don't hesitate to reach out with any questions that pop up in the future. We will be here to assist you. Thank you for supporting Barton Watch Bands.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I really liked the selection of products to choose from. Also after ordering a watch band, I realized my shipping information was wrong. Customer Service was very quick to respond and correct issue!
Was very happy with all aspects of ordering and customer service experience!

17 de agosto de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for taking the time to leave a review. We are happy to hear that you are pleased with our variety of offerings. We strive to make watch bands for all walks of life. Our customer service team is always here to help with any questions or concerns. Thank you for supporting Barton Watch Bands. We hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Always a great experience.

I have purchased multiple bands from Barton. They always deliver an great product for the money. The few times I have had issues, the customer service is always top notch. They're quick to respond and always work to make things right. My first stop when needing a quality strap for my collection.

13 de agosto de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for your continued support. Our goal is to make a quality watch band that we can offer our loyal customers at a competitive price. We are thrilled to hear that you are happy with the value you are receiving. Rest assured, we will be rolling out new options as the year continues. Please keep an eye on our official website for updates. We wish you the best!

Avaliado com 1 de um total de 5 estrelas

"Update: Issue Resolved - Happy with the Outcome"

"Terrible Experience - Stalled for Weeks and Never Shipped"I ordered an 18mm silicone watch band for $29.75. A shipping label was created on July 5th, but the package was never physically handed to the USPS. I reached out to customer service 5 times and left a voicemail. They repeatedly ignored my refund requests and kept telling me to wait indefinitely for an item they never actually sent. I had to bypass them completely and contact PayPal, who investigated the tracking number and instantly forced a full refund under Buyer Protection. Avoid this company—they will take your money and stall instead of shipping your order.

"Update: The package finally arrived! It took longer than expected due to shipping delays, but the White Top Black Bottom Elite Silicone band is excellent quality. Barton’s customer service was very responsive and even offered a replacement. I have reached out to them to repay for the item since I previously received a refund. Great product and helpful team!"

1 de julho de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for taking the time to provide some feedback. I am sorry to hear that your experience was not up to our standard. It is rare, but it sounds like our shipping software experienced a glitch. We would love to make this up to you. Could you please reach out to

customerservice@bartonwatchbands.com Attn: Josh

I would like to get a complimentary strap headed your way. This is a small way of saying thank you for your patience and understanding.

We are a small business that is based in Dallas, Texas. We take great pride in our offerings and customer service. We are sorry to have let you down. Thank you for considering Barton Watch Bands. We will await your reply.

Avaliado com 5 de um total de 5 estrelas

SAV tres fiable

22 de maio de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

SAV tres fiable (French)
Very reliable after-sales service (English)

Thank you for taking the time to leave a review. We take a lot of pride in our customer service. I am happy to hear that we were able to assist you in a professional and timely manner. If any other questions come up, we are here to help! Thank you for supporting Barton Watch Bands. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

This is a GREAT company

This is a GREAT company. I ordered the wrong size. They were terrific in their response, shipping a new band out and even allowing my original price, which was lower than the replacement band. I dealt with Felix and I could not have been treated more courteously and professionally. I will be back!

1 de julho de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for supporting Barton Watch Bands. When dealing with millimeters, we understand that an exchange will be needed at times. Happy to hear that Felix was able to get the correct size headed your way in a speedy fashion. Enjoy your new Barton Watch Band!

Avaliado com 5 de um total de 5 estrelas

Excellent product and outstanding…

Excellent product and outstanding customer service. Barton’s watch bands are comfortable, well made, and look fantastic. When I contacted them about receiving an extra watch band by mistake, they thanked me for my honesty and told me to keep it as a gift. That kind of customer care is hard to find. They’ve earned a loyal customer, and I highly recommend them.

30 de junho de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for your kind words. We were happy to assist you. We hope you enjoy the complimentary watch band. Please let us know if we can assist you with any questions in the future. Thank you for your continued support of Barton Watch Bands. We will see you again soon!

Avaliado com 5 de um total de 5 estrelas

Aside from making the most comfortable…

Aside from making the most comfortable straps for Casio watches at a good price, their customer support is unusually good. Fast answers and very friendly.

25 de junho de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

Thank you for supporting Barton Watch Bands. We are pleased to hear that you enjoy wearing our bands. We strive to make a comfortable yet durable strap. Please let us know if we can assist you with any questions in the future. Thank you for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Excellent watch band. Will definitely purchase again. Thank you Barton.

24 de junho de 2026
Avaliação não solicitada
logotipo da Barton Watch Bands

Resposta da Barton Watch Bands

We truly appreciate the positive review. It sounds like you were very happy with your overall experience with Barton Watch Bands. We are a small company that is based in Dallas, Texas. We love timepieces and straps! Keep an eye on our official website for new product announcements. We hope to see you again soon.

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