I would like to express my sincere thanks to ExclusivePen.eu for the wonderful service. This was the first time I ordered pens from ExclusivePen.eu, and I was pleasantly surprised not only by the q... Ver mais
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Veja o que dizem as avaliações
I ordered a Bellroy backpack from here as the colour I wanted was out of stock on their UK website. I paid for DHL Express delivery and was fine with the suggested delivery time which was around 10 da... Ver mais
I bought some pens and they arrived as the date was specified to Mexico. The support team reach out immediately to request some information needed for the shipment due to country requirements and co... Ver mais
Bin echt begeistert. Die Stifte haben wir zwar noch nicht ausprobiert aber es sind die Originalen von Lamy also mache ich mir da keine Sorgen. Die Stifte wurden super Verpackt und der Versand ging M... Ver mais
Detalhes da empresa
Escrito pela empresa
Exclusive Pen is an international online store with luxury writing instruments and lifestyle accessories. We are the authorised retailer of brands such as S.T. Dupont, Montegrappa, Parker and others. In our shop you can buy luxury pens, lighters, leather organisers and many other extraordinary gifts. We ship the products worldwide so wherever you are located, we got you covered.
Informações de contato
Racianska 11, 83102, Bratislava, Eslováquia
- +421 948 592 582
- sales@exclusivepen.eu
- www.exclusivepen.eu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
great service and fast delivery
I ordered a Bellroy backpack from here as the colour I wanted was out of stock on their UK website. I paid for DHL Express delivery and was fine with the suggested delivery time which was around 10 days. I place my order on Thursday and received the backpack already on Tuesday evening! And even with the expensive delivery cost, the total price was lower than what I would have paid here in the UK with free shipping anyway, so I'm very satisfied with my purchase.
Everything worked just as would like it…
Everything worked just as would like it to.
Checkout options are plenty, delivery was fast, product just as expected.
For my taste a few too many mails. But other than that nothing to add.
Very helpful
The person on the phone was very helpful, willing, and flexible. He helped us to obtain a gift pen in very short time period (after a different gift pen company failed to deliver in time). We are really grateful.
Delivery
My husband ordered Waterman pen 7 days ago (July 4th), paid 16 euros for it to get to Croatia 3 days ago (July 8th) and it still hasn't arrived! We are deeply disappointed, don't be naive to trust those delivery dates, it's our warm advice!!
EDIT - ANSWER TO EXCLUSIVE PEN: I'm sorry I wish that what you're telling was true but the package was in ZAGREB yesterday (July 10th) and we live near SPLIT, it is now handled by "Hrvatska pošta", not DHL anymore and we will be happy if it arrives on Monday (IF!). It is a present and it is not useful if it comes too late that is why I am so angry, and because we paid you 16€.
Btw not sure how could you even track my package since it was my husband who made the order and you don't even know his name?! Weird

Resposta da ExclusivePen.eu
Megbízhatóság, minősèg
Megbízható, magas minősègű termèk gyors rendelkezèsre állásának biztositása.
Perfect customer oriented communication.
Perfect customer oriented communication.
Very disappointing experience
Very disappointing experience. I placed my order on 5 June, and after more than 20 days, I still have not received it. Customer service kept saying the item would be shipped soon, but there were repeated delays and no clear delivery date. This was far below my expectations, and I hope they improve their order processing and communication with customers.

Resposta da ExclusivePen.eu
Site de toute confiance
Sac introuvable ailleurs mais encore en stock sur ce site à un prix intéressant, expédition assez rapide, un sans faute !
Great product
Great product, engraving cexecuted perfectly, super quick shipment. Thanks!
Quick reaction and delivery.
Buona esperienza ottimo prodotto…Penna Nakimi super
Buona esperienza ottimo prodotto servizio eccellente

Resposta da ExclusivePen.eu
Speedy service
Speedy service, excellent quality. Unfortunately expensive shipping fee.
Zuverlässig und hochwertige Produkte.
Products and great price
Great bag and great service
I ordered a bag I wanted, it was high quality and much better than I expected just from looking at pictures. Delivery was as expected, I received notifications every step. I would recommend this webshop.
Very good price
Very good price, excellent service, fast delivery and perfect product
Parfait comme pour la première…
Parfait comme pour la première commande. Merci Andrej
Good service and the Cross pen and…
Good service and the Cross pen and packaging are great.
Very satisfied with the result
Due to my inexperience, I wanted the engraving in the wrong place, but they ended up putting it in a much better spot. I'm very grateful for that. They clearly know their craft, and the delivery was fast.
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