I would like to express my sincere thanks to ExclusivePen.eu for the wonderful service. This was the first time I ordered pens from ExclusivePen.eu, and I was pleasantly surprised not only by the q... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I ordered a Bellroy backpack from here as the colour I wanted was out of stock on their UK website. I paid for DHL Express delivery and was fine with the suggested delivery time which was around 10 da... Ver mais
I bought some pens and they arrived as the date was specified to Mexico. The support team reach out immediately to request some information needed for the shipment due to country requirements and co... Ver mais
Bin echt begeistert. Die Stifte haben wir zwar noch nicht ausprobiert aber es sind die Originalen von Lamy also mache ich mir da keine Sorgen. Die Stifte wurden super Verpackt und der Versand ging M... Ver mais
Detalhes da empresa
Escrito pela empresa
Exclusive Pen is an international online store with luxury writing instruments and lifestyle accessories. We are the authorised retailer of brands such as S.T. Dupont, Montegrappa, Parker and others. In our shop you can buy luxury pens, lighters, leather organisers and many other extraordinary gifts. We ship the products worldwide so wherever you are located, we got you covered.
Informações de contato
Racianska 11, 83102, Bratislava, Eslováquia
- +421 948 592 582
- sales@exclusivepen.eu
- www.exclusivepen.eu
4,6
Excelente
383 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was not informed at any point during…
I was not informed at any point during the purchase process that I would be required to pay substantial import duties on the product. Had I been properly notified of these additional charges, I would have reconsidered my purchase decision. I respectfully request clarification regarding this matter.
12 de fevereiro de 2026
Resposta da ExclusivePen.eu
Dear Luis.
Thank your for your review.
We understand that unexpected import duties can be frustrating.
Recently, new taxes and trade measures have been introduced by the President of the United States, which may affect import duties applied to certain international shipments. Unfortunately, these customs fees are determined by local authorities and are outside of our control.
At the moment, we do not have detailed information about how these charges are calculated in each individual case. From our experience, customs duties can vary and are sometimes applied differently from shipment to shipment.
We appreciate your understanding and thank you for bringing this to our attention.
Exclusive Pen team
I am happy of my purchase
I am happy of my purchase. I received the parcel on time and in good conditions.
10 de fevereiro de 2026
Perfect
I ordered the original Filofax, pocket size in black. It's gorgeous. It came in perfect condition, and it came a lot sooner than I thought. I thought it would be shipped and delivered in May, but I got in the beginning of February
3 de fevereiro de 2026
Meget Flot🔥
3 de fevereiro de 2026
He recibido el pedido en buenas…
He recibido el pedido en buenas condiciones, cumple con las expectativas... lo único que ha fallado es la empresa de transportes, llegó con bastante retraso.
13 de janeiro de 2026
Avaliação não solicitada
Sent wrong razor in my Muhle set
Sent wrong razor in my Muhle set. Then I was charged an additional $38. from Customs (which was never mentioned in the website) I suggested an exchange for the correct razor, asking for a prepaid return label to avoid additional customs charges. They would not send the correct item to exchange or a return label. Now I am stuck with a DE razor that I can’t use. Will have to sell it on EBay and buy the correct razor from a US company that has it in stock. I gave them every opportunity to do the right thing and they stopped responding to my request.
13 de janeiro de 2026
Resposta da ExclusivePen.eu
Dear Erik.
We have tried to contact you via email on 19th of January, then again on 20th of January.
Till today (23th February) we have not received any response from you. Feel free to contact us anytime.
Thank you.
Exclusive Pen team
I recomend them. Trustable.
It took some time longer to arrive, but the protection and care on the shipment was really good. I really apreciate it. Thank you for doing your job so well. I really recomend your web.
7 de janeiro de 2026
The delivery was quite slow
The delivery was quite slow. It took 15 days to arrive to Hungary.
7 de janeiro de 2026
Resposta da ExclusivePen.eu
Dear Szabolcs.
Thank you for your review.
We always do our best to deliver the orders as soon as it is possible. Your order has been delivered in 3 days after shipping. The overall delivery took longer because you have placed your order on 22nd of December late afternoon so we were not able to ship it before Christmas holidays. You were informed when you were placing the order that the order will be delivered after the New year, when holidays ends.
Thank you for understanding.
Exclusive Pen team
Everything was perfect
Everything was perfect, nothing to complain about
8 de janeiro de 2026
Avaliação não solicitada
The customer service was efficient
The customer service was efficient, maybe not the most overly kind as I am used to, but to the point and responsive! So it got done in the end. The Filofax itself was pristine, stunning, I am obsessed. It’s everything I wanted and came with more than I anticipated.
7 de janeiro de 2026
I received fast and useful help when I…
I received fast and useful help when I had problems with payment.
8 de dezembro de 2025
Very nice service fast correct
Very nice service fast correct, thank you
18 de dezembro de 2025
Avaliação não solicitada
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