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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Javi and Teresa have assisted us from the beginning, not only in planning a tailor-made tour, but also pointing us to a local rental for the equipment. Javi is very friendly and highly experienced, a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had 2 really great days of climbing with Dimitris. He chose beautiful routes that were appropriate for me and he impressed me with his professionalism, expertise, and safety. Add his climbing storie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nicolas was a fantastic guide and knew the mountain and conditions like the back of his hand. He knew exactly when to go for it on the off-piste adventure, checking the snow regularly. He was very p... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used Explore-share a few times to find a guided trip when travelling solo. They carry a very wide range of options which is both inspiring and great for a solo traveller like me looking for a g... Ver mais

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

Explore-Share is your dedicated platform for crafting unforgettable adventures that fulfill your wildest dreams. Born out of the founders' quest to make finding certified mountain guides easier for their own global adventures, this dynamic Belgian startup connects adventure-seeking travelers with certified local guides worldwide. With over 12,000 guided tours listed and a community of more than 2,000 guides and agencies spanning 100+ countries, Explore-Share simplifies adventure planning. From classic experiences like climbing Mt Blanc to unique adventures like ski touring from a former Soviet base in Kyrgyzstan, Explore-Share is your global gateway to unparalleled outdoor experiences, empowering both adventurers and guides to share incredible moments together. Adventure is the key that unlocks the door to unforgettable moments, and with Explore-Share, that door is always open. Let's journey together and create memories that will last a lifetime.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

758 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Exceptionally bad experience

Exceptionally bad experience . Guide canceled on me day before my trip. I’m still fighting with the company over the payment. Awful, ruined my trip. , do not trust this company . Book a local guide instead .

1 de agosto de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hello Margaret,

We are truly sorry for your disappointment and understand how upsetting it must have been to have your Matterhorn climb canceled at the last minute.

Unfortunately, the guide had no choice but to cancel due to poor conditions (too much snow), which made the ascent unsafe. As you know, the Matterhorn is a very demanding and serious mountain, and safety always comes first. In fact, other certified mountain guides on the Matterhorn also had to make the same decision that day.

Regarding your payment: your refund has already been processed to your credit card. In line with the policy explained at the time of booking, this included a full refund minus the non-refundable fees (5% service fee + 2.3% credit card fee if applicable) as well as EUR 107 for hut reservations already paid by the guide. We have also sent you the details by email.

We truly regret that the climb could not go ahead this time, and sincerely hope you’ll have the chance to experience the Matterhorn in the future under safer conditions.

Best regards,
The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

Great experience at Crystal Crag Alpine Climb

Ben was a wonderful guide — he’s a very experienced outdoorsman, a thoughtful teacher, and he helped me feel safe all along the climb.

21 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Kate, Crystal Crag is such a special climb, and it’s wonderful to hear that Ben made the day both safe and memorable for you. The way you describe his teaching and support really reflects the kind of experience we hope every climber has. Thanks for sharing this. We’re glad you had such a positive adventure. Best, The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

Successful hike up Mt Fuji with our 10 year old son!!

Hama provided an exceptionally safe, enjoyable and successful hike to the summit of Mt Fuji and return to the 5th Station for our family including our 10 year old son! Hama was informative the entire trek providing factual information about Mt Fuji, helped me descend the summit when I was becoming anxious, whilst keeping track of our itinerary and return time to make our next flight! We throughly enjoyed this once in a life time experience and could not have completed the trek if it was not for our professional, respectful guide Hama!! So very thankful and grateful.

19 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Gabrielle, climbing Mt. Fuji together as a family is such a special achievement, and it’s inspiring to hear that your 10-year-old made it all the way to the summit. Hama-san will be so pleased to know his guidance, knowledge, and support helped make the experience both safe and enjoyable for everyone. Thank you for sharing your story. It will surely encourage other families to take on their own adventures. Best, The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

We had a great time doing a 2 day…

We had a great time doing a 2 day climbing trip from Cluj. The trip was tailored to our need, to fit our skills and needs. We had a chance to brush up on some skills and learn new ones as well as climb a variety of interesting routs.
If we are back we'll book again!

12 de junho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Paul, thank you for sharing your experience in Transylvania. It’s great to hear that the trip was tailored to your needs and gave you the chance to both refresh old skills and pick up new ones while enjoying different routes. We’ll be glad to help you set up another climbing adventure if you make it back to Romania, or anywhere else your travels take you. Best, The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

Kento and David paid lots of attention…

Kento and David paid lots of attention to detail to every individual in the group. Communication throughout the trek from organising to finishing was excellent. They both showed high level of expertise hence advice along the way was great. Both have great personalities which made the trek relaxing and enjoyable. There was a lot care and kindness along the was which I am very grateful to. Thank you to both for creating a memorable experience.

13 de julho de 2025
logotipo da Explore-Share

Resposta da Explore-Share

Hi Shasi, reading your words, it is clear how much Kento and David’s care and attention meant to you on Mt. Fuji. From the way they kept in touch before and during the trek, to their expert advice and warm personalities, it sounds like they made the climb as enjoyable as the views. We are glad they could help create such a memorable experience for you. Whenever the next adventure calls, we will be here to help you make it happen. All the best, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

I recently booked a guided two-day hike…

I recently booked a guided two-day hike to Mt. Fuji and was incredibly fortunate to be paired with Hama as our guide. Simply put—Hama was the best guide I’ve ever had.

From start to finish, he was knowledgeable, resourceful, and deeply committed to our safety and well-being. He knew the trails like the back of his hand, set a great pace for our group, and always made sure we were well taken care of. What impressed me even more was that Hama is also a registered nurse. When my father-in-law experienced some issues with his toe, Hama stepped in and handled it with care and professionalism.

He went above and beyond throughout the trip—constantly checking on us, making sure we had what we needed, and ensuring we were mentally and physically ready for the challenge ahead. One thing that really stood out was how thoroughly he prepared us before the hike. He did a full gear and fitness checklist with us, making sure we were truly ready.

A word of advice to future hikers: this is a physically demanding hike, and being unprepared can result in your guide turning you back for your own safety. Hama takes this responsibility seriously, and it’s part of what makes him such an outstanding guide.

This was, hands down, one of the best experiences I’ve had—and Hama was a huge part of that. If I could give ten stars out of five, I would. Highly recommended!

2 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Dorian, what an amazing account of your Mt. Fuji climb! We are so happy to hear how much Hama-san’s expertise, care, and dedication shaped the experience for you and your group. We will be sure to share your words with him, he will be delighted. Whenever your next adventure comes around, we will be here to help make it just as memorable. Cheers, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

Wonderful guide

Wonderful guide. He came well-prepared and went the extra mile.

13 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hey Roni, we really appreciate you sharing this. It is great to know your guide’s preparation and extra effort made such a difference to your trip. Whenever you are ready for another guided adventure, we would be delighted to help you find the right guide again. All the best, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

Dolomites- Via Ferrata

We had a great time doing a Via Ferrata. Was well thought out and at a perfect level for my family

8 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi John, we are glad to hear you and your family enjoyed your via ferrata day in the Dolomites and that the route felt just right for everyone. Renato’s team will be happy to know their planning made the experience a great fit for the 4 of you. We will be happy to help you plan your next adventure, wherever in the world it may take you. All the best, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

I had a very positive experience with…

I had a very positive experience with Explore-Share booking a trip with Andean Peaks for a 10 day trip to the Cordillera Blanca to summit 2 peaks - Yanapaccha and Alpamayo. I'd book with them again. Regarding the trip - We had an amazing experience with Andean Peaks on our 10 day trip. We didn't have a ton of experience, so Octavio worked with us to set up a 3 day training trip on Yanapaccha to prepare us before our 6 day trip to Alpamayo. Our guide, Hector, was great. We felt safe and he was pleasant and had great energy. He's super fit and well skilled on leading, rope management, etc. Our cook, Raul, was incredibly pleasant and ensured that we had more than enough food the entire time. We'd typically have breakfast, lunch, afternoon tea with snack and dinner every day. The trip was well organized and always on time - hotel pick up was on time, all transportation (shuttles, burros, etc) was on point. I'm more than happy with our experience and I'd highly recommend anyone to use their guiding services. I hope to be back to the Cordillera Blanca and would definitely use Andean Peaks again.

25 de junho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Matthew, thank you for sharing such a detailed account of your Cordillera Blanca adventure. It is great to hear how Octavio set up the perfect combination of training on Yanapaccha before heading to Alpamayo, ensuring you felt well prepared. We will pass on your kind words to the whole team, they will be delighted to know their effort made such a difference. We would be more than happy to help you plan another guided mountain tour whenever you are ready to return to the outdoors :) Cheers, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

Aguille du Tour two-day trek

The Aguille du Tour two-day trek was a perfect acclimatisation and level of difficulty prior to our three day Mont Blanc trek.

Mikel was fantastic, he was very enthusiastic and encouraging throughout the trip, it was obvious he enjoyed his job as a guide.
Mikel can climb to a very high grade, his climbing skills weren't needed for this simple two day trek but his thoroughness and attention to detail was very reassuring.
I enjoyed our time with Mikel and would definitely recommend him as a guide.

24 de junho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

David, thank you for sharing your experience! We’re glad to hear that your 2-day Aiguille du Tour climb was the perfect preparation for your Mont Blanc ascent, and that Mikel’s enthusiasm, encouragement, and attention to detail made the trip even more enjoyable. We’ll be sure to pass along your kind words to him, he’ll be happy to know you appreciated both his guiding and his approach. Wishing you many more great adventures ahead, and we’d be delighted to help plan your next one whenever the time comes. Best, The Explore-Share team

Avaliado com 5 de um total de 5 estrelas

Fantastic guided day hike in Romania

Florin was a fantastic guide! It was just myself and Florin and he got in touch with me months prior to introduce himself and make some suggestions and see what I might be up for. As the day got closer he checked in with me and on the day let me know we could change the plan depending on what I wanted to do. He was extremely flexible and encouraged me to choose what I would prefer. He was very knowledgeable about the area and I could really get a sense that he really enjoys being in the National Park and hiking in the mountains. I really enjoyed my day with Florin and I would highly recommend him to anyone wanting to do some hiking while in Romania!
Explore share made it super easy to get in touch with an appropriate guide, I would definitely use them again!

11 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Flick,thank you for your kind words. It is great to hear how much you enjoyed your day in the Piatra Craiului Mountains with Florin. His flexibility and knowledge of the area really make a difference and we are glad you felt that too. We are also happy to know the booking process was smooth for you and that we could connect you with the right guide. We would be more than happy to help plan your next hiking adventure whenever you are ready. All the best, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

Flott tur i fantastiske Dolomittene

Flott tur i fantastiske Dolomittene. Hyggelig guide som gjorde at vi følte oss trygge. Passe utfordrende klatring, også for de av oss med litt høydeskrekk😊

2 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hanne, thank you for sharing your feedback. We are glad to hear you had such a great time in the Dolomites and that your guide made you feel safe throughout the day. It is wonderful that the via ferrata felt like the right level of challenge, even for those with a bit of fear of heights. We hope to help you plan another adventure in the mountains soon. Takk for turen og på gjensyn! The Explore-Share team

Avaliado com 5 de um total de 5 estrelas

A trip with my 16 year old daughter up…

A trip with my 16 year old daughter up Gran Paradiso. Great experience. But more so because of Expore-Share. They provide a lot of choices or different guides and different activities for you to easily chose the best one suited for your needs. I always check out Explore-Share for ideas our next adventures

12 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Daniel, thank you for sharing your experience. Climbing Gran Paradiso with your daughter must have been such a special adventure, and we are glad we could help you find the right guide for it. It is great to know you turn to Explore-Share for inspiration and ideas for future trips. We look forward to helping you plan your next adventure together. All the best, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

first via ferrata experience!

That was our first via ferrata and our guide Robert helped us to find a good option that was not too easy but also suitable for the first time. We picked Piccolo Cir and had a great time! Robert was also very helpful throughout the climb and guided us when we were not sure what our next step should be.
Highly recommend this experience and guide to anyone who’s curious to explore what via ferrata is :)

10 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Yana, it sounds like you and Chris made the perfect choice for a first via ferrata. Robert’s suggestion of Piccolo Cir gave you just the right mix of fun and challenge, and we are happy to hear you both enjoyed it so much. Knowing you felt supported throughout the climb is exactly what we hope for. We look forward to helping you plan your next adventure in the mountains, and feel free to reach out anytime. Cheers, the Explore-Share team

Avaliado com 5 de um total de 5 estrelas

réservation et annulation

L'interface du site est très bien avec une Faq très pertinente. J'ai fait une réservation chez eux et il y a eu un soucis lors du payement. Le support a été très réactif et amical.
Par la suite j'ai dû annulé ma réservation en urgence et la encore tout c'est très bien passé, les guides répondent rapidement et sont empathique. on voit l'humain derrière l'écran.

Nul doute que je réserverais a nouveau avec eux

30 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Merci beaucoup pour votre message !!
Nous sommes ravis que vous ayez apprécié la clarté du site.
Un grand merci également pour vos mots sur notre support et les guides : être disponibles, réactifs et humains, quelles que soient les circonstances, fait vraiment partie de nos priorités. Alors quand c’est remarqué et apprécié, ça nous touche particulièrement 🙂
Ce sera un plaisir de vous accompagner à nouveau pour une future aventure. N’hésitez pas à nous solliciter, nous serons là ! A bientôt, l'Équipe d'Explore-Share

Avaliado com 1 de um total de 5 estrelas

Finished 2 days My Fuji hike - Bad experience

Finished 2 days Fuji hike booked through Explore share. We ran into a very unprofessional hike guide who treated us very bad and refused to take us back to train station and did not give all the photos taken in his phone. Tried multiple times with customer service to assist to get the photos from this guide. No luck. Never book anything through this portal.

9 de julho de 2025
Avaliação não solicitada
logotipo da Explore-Share

Resposta da Explore-Share

Hi Baskar,
Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations.
We’d like to clarify that Hama is a certified and experienced guide who is deeply committed to the safety and satisfaction of his clients. While transportation back to the train station was not included in the tour, Hama did help arrange a taxi for you at the end of the hike. In addition, as a gesture of goodwill, he also provided a 10% refund.
Regarding the photos, our customer service team has been actively following up with the guide to assist with your request. However, as the photos were taken on his personal device, we cannot enforce their delivery - although we did our best to facilitate it.
We truly regret that this situation led to a negative overall experience. Your feedback is important and helps us improve both our communication and the expectations we set for future trips.
We wish you all the best on your upcoming adventures,
The Explore-Share Team

Avaliado com 5 de um total de 5 estrelas

Wonderful experience in Dolomites

Unfortunately our guide can't make a tour for us and recommended his friend guide Claudio Betteto. Who was extremely professional, helpful and kind. We really can say, that Claudio is the best guide we ever met and can strongly recommend him for others! Despite all the problems, Claudio help to solve them and make the tour day (which was our first wedding anniversary day) and other days perfect in Dolomite! He gave us a lot climbing tips to make the way smoother, also told a lot about the nature and others must see places and he help us to get a better hiking plan to other days. Thanks for everything!

21 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience!

Patrick the guide, was such a superstar. He was very patient, had a back up plan (as the weather forecast showed that it could be stormy over the initial route), and shared useful tips during the climb. Patrick allowed me to figure things out by myself before he offered if I wanted any help from him. I appreciate this as I like to try before getting any assistance. He trusted me just like I trusted him and that's perfect. All in all, I had a pleasant experience!

2 de junho de 2025
Avaliação não solicitada

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