This purchase was sent speedily and the quality of the product is great. The only reason I didn’t give it 5* was because I was a little disappointed in the small cardboard packaging when it was rec... Ver mais
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Veja o que dizem as avaliações
This latest item is a birthday gift to someone. They haven’t received it yet as the celebration is not until 10th October. I can truthfully say that it is going to be well received, your merchandise... Ver mais
Spacious shop with unique products of excellent quality arranged very attractively. The Staff were very pleasant, welcoming , and helpful. Lovely experience. Will definitely shop here again either i... Ver mais
First class service. Informed at every point, and packaged beautifully well in compostable packaging. I love my little orchid mister, and know it will actually last, and pleased to know I am buying fr... Ver mais
Detalhes da empresa
Escrito pela empresa
Luxury personalised products and gifts with lasting heritage and style. The finest range of products sourced from skilled craftsman.
Informações de contato
24, Lansdown Estate, GL51 8PL, Cheltenham, Reino Unido
- 0344 5678 365
- customerservice@outdoor365.co.uk
- www.farrar-tanner.co.uk
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was a gift for my husband’s birthday
This was a gift for my husband’s birthday so was only opened today. Very prompt delivery, beautifully wrapped and very well packaged. Thank you 🤩
10 de novembro de 2025
Avaliação não solicitada
Warning
Warning – very bad experience!
I ordered a water thermos, but it was not as described. I returned it after getting a return label, but they stopped replying to my emails and I never received my refund, even after four months. Very disappointing and feels like a scam. Avoid this site!
28 de junho de 2025
Avaliação não solicitada
Resposta da Farrar & Tanner
Hello,
We received your return and your order was refunded on 21 August 2025. I would recommend checking your bank statements. I have also emailed you with your dated refund receipt.
We have not had any emails from the email address on your order; I cannot see any emails we have not responded to. The only contact we have from you is the initial Live Chat you sent asking to return it, in which we sent you the returns information and you thanked us for that.
Kindest regards,
Stacey
Extremely quick delivery
Extremely quick delivery and gift wrapped beautifully. The birthday gift was very well received and really good value for money
3 de novembro de 2025
Avaliação não solicitada
Easy to order and delivered promptly
Easy to order and delivered promptly
1 de novembro de 2025
Avaliação não solicitada
Quality product, with fast shipping.
The selection was vast and I was able to find exactly what I wanted. The quality was good and the engraving was beautiful. I was worried it wasn’t going to come on time because tracking had it coming a week later. It showed up early and by the day I needed it so I was pleased.
16 de outubro de 2025
Avaliação não solicitada
A lovely backgammon set.
A beautiful backgammon set which was delivered promptly and very well packaged. The burl olive wood is stunning and makes a display piece. My husband will be thrilled I’m sure.
1 de novembro de 2025
Avaliação não solicitada
Fabulous Fortieth!
My friend adored his personalised glasses for his birthday, they were delivered in super quick time and the quality was excellent. I’m so glad I found this company, they exceeded all expectations.
16 de outubro de 2025
Avaliação não solicitada
Lovely pen and nicely boxed
Lovely pen and nicely boxed. Well worth price.
26 de outubro de 2025
Avaliação não solicitada
Lovely looking product
Lovely looking product. Horrid cheap packaging which I hope isn't reflective of the quality of the gift.
2 de novembro de 2025
Avaliação não solicitada
Superb quality and prompt delivery.
Superb quality and prompt delivery.
Would use this company again.
24 de outubro de 2025
Avaliação não solicitada
Excellent Product
Easy to order, quick delivery, beautiful tankard, very pleased with the quality and care instructions that came with it. Would recommend.
21 de outubro de 2025
Avaliação não solicitada
great product - great service
efficient service - excellent product
22 de outubro de 2025
Avaliação não solicitada
Very pleased with my purchase
Very pleased with my purchase. Personalised box made a lovely gift.
14 de outubro de 2025
Avaliação não solicitada
Good product with a great selection.
Good product with a great selection of gifts. Service and delivery outstanding, will definitely use again and highly recommend.
21 de outubro de 2025
Avaliação não solicitada
Speedy delivery of an excellent product
15 de outubro de 2025
Avaliação não solicitada
The item was exactly as advertised
The item was exactly as advertised, arrived promptly and is just as I wanted.
16 de outubro de 2025
Avaliação não solicitada
Speed of service
I placed my order on a Sunday and chose the express delivery receiving it at 2pm Monday.
They have an excellent website with good quality products.
Well done Farrah & Tannner. See you soon for more products.
David
20 de outubro de 2025
Avaliação não solicitada
Quality service, quality product!
The bag was a gift for my sister, which was delivered extremely quickly and actually arrived on her birthday, hooray!I had paid for gift wrapping which was definitely worth it as it was very nicely done and made it feel even more special. Her message to me was 'I love it! It smells amazing!' The quality is excellent, the leather is beautifully soft and it is just a lovely thing, I need to find an excuse to buy one for myself now!
8 de outubro de 2025
Avaliação não solicitada
Great service
The glass I ordered was well packaged and as described. The delivery was prompt and I was kept informed.
10 de outubro de 2025
Avaliação não solicitada
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