Fenton Avaliações 

652
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Buying my engagement ring with Fenton was a fabulous process from beginning to end. I was very certain what I wanted from the start but I had time to mull over different options and ended up with a co... Ver mais

Avaliado com 5 de um total de 5 estrelas

The experience at Fenton was first class. The appointment process is very chilled, they don’t put you under pressure at all to choose a certain item. Selecting the ring feels very bespoke as you can p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with Sunny at Fenton. She was incredibly helpful, knowledgeable and made the whole process feel easy and enjoyable from start to finish. The finished ring is beautiful and I’m rea... Ver mais

Avaliado com 4 de um total de 5 estrelas

My engagement ring is stunning and the communication throughout was excellent. The only reason I've deducted one star is due to the timeframe. While I was advised it would take 4-6 weeks, it ended up... Ver mais

Detalhes da empresa

  1. Joalheria
  2. Designer de jóias
  3. Fabricante de jóias
  4. Gravador de jóias
  5. Joalheiro
  6. Loja de Acessórios de Moda

Sobre Fenton

Escrito pela empresa

Fenton is a fine jeweller in the heart of Mayfair specialising in coloured gemstones, Solar Diamonds and engagement rings. We produce high quality, responsibly sourced jewellery to celebrate all of life’s important milestones.

VIEW OUR COLLECTION

Every made-to-order piece is fully customisable and truly unique. Allowing you to create the perfect piece of forever jewellery to mark your special occasion, whether it’s your engagement, wedding, anniversary, birthday, or just because!

Our beautifully designed jewellery is set in platinum or 18k recycled white, yellow and rose gold. With your choice of Sapphires, Rubies, Emeralds, Aquamarine & Garnets.

CREATE YOUR RING

As one of the only certified ‘B corporation’ jewellers in the UK it’s our mission to make the fine jewellery industry more transparent, accountable and accessible. Our qualified Gemmologists ensure we’re able to provide high quality gems at an honest price without taking away from the planet or people that helped along the way.

Pay a visit to our London showroom and speak with our concierge team who can help you design the ideal engagement ring, wedding bands, earrings, necklace or bracelet. Or take a look at our ready-to-wear treasure box collection that’s shipped in as little as 24 hours.

GET IN TOUCH

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

652 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(652)

96 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, very easy to talk to and discussed several options until we decided on a design. Once ordered, kept up to date with the "build" and delivery was easy.

11 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Fantastic experience

I recently bought an engagement ring with Fenton and the experience was fantastic.

This was the first time I'd bought a 'proper' piece of jewellery and everyone I spoke to from Fenton was very helpful. One thing I really appreciated was that the team weren't pushy at all. I went to have a look at some of the rings around 6 months before (to get a feel for the different styles I could go with) and then returned to pick the actual ring and make a purchase. I was quite impressed that I wasn't bombarded with follow ups following my first visit and it made me feel positively about the whole business - I appreciated not being rushed to make a decision!

In terms of the actual purchase, I was keen to pick the stone that would be used in the ring and make sure it matched the colour I was picturing (I got a 'customisable ring' rather than a 'bespoke design'). I placed an order during an appointment and a few days later I was emailed videos of a couple of stones that matched the colour I'd requested that I could pick from. This made me feel like I'd really picked out the stone/ring I'd propose with so I was delighted this was an option! After picking the stone, I had the ring in hand less than 4 weeks later. The delivery process was excellent (I could select the day) and the packaging was lovely. The ring itself is beautiful and exactly as I'd imagined. Luckily my fiancee is delighted with it too!

Fenton is one of the best businesses I've dealt with as a consumer and I'd recommend them to anyone. My impression is that you're getting a high quality product at a fair price.

I'd also like to say a special thank you to Sunny who was wonderful!

30 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Minimalist Delicate Huggies

These minimalist modern delicate huggies sit on the lobe (no gap) with a delicate diamond sparkle.

Exactly what I was looking for to wear daily.

Perfectly elevate any look from gym,office,travel.

Thank you Fenton x

6 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing team and very helpful

Amazing experience from start to finish. Quick to reply to questions and offer device. Turned around within a tight schedule so i could propose on a family holiday. Thank you Lucy and Fenton

16 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

When things don’t all go to plan

We had a couple of minor issues on my wife’s ring and it is easy for a business to be good when everything runs smoothly but in the end a business is best measured by when things don’t go well. And this is where Fenton have excelled. They have handled this exceptionally well and resolved the issue promptly.
I will definitely be returning to them moving forward.

29 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing experience with Fenton

My first time ordering from Fenton and it was a 10/10 experience - the staff were so helpful sending me pictures of rings I asked to see, keeping me updated during the delivery process and then the ring is just beautiful - couldn't be happier!

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous service

Fabulous service. Fenton created a beautiful ring for me to my specifications. Everyone at the Fenton team were brilliant and I can’t recommend them highly enough.

13 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Great Customer Service!

Really good service and helped me pick the right ring. I actually felt like they weren’t trying to upsell me to more expensive rings either and suggested a smaller emerald based on hand size. My new fiancé absolutely loves the ring and I’m very happy I went with Fenton!

9 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great Professional Jewellers

I had previously bought my fiancées engagement ring from Fentons and found the experience, service and quality of the ring fantastic… so much so that we have ordered our wedding rings from them aswell. The concierge’s that assisted me either on video call or when we had a face to face appointment were all fantastic and were able to offer an honest professional opinion which assist in the decision making process.

14 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Perfect company for a perfect engagement ring

From start to finish, my experience with Fenton was fantastic. My only regret is that it was all online, as I am not often in London. The Fenton team, especially Lucy and Sunny, who I engaged most with, were attentive, caring and so, so helpful. They helped me to set up my payment plan in a timely fashion, reserving the perfect stone I had selected in the meantime. From the regular updates whilst I waited for the ring to arrive, to the amazing end product itself, I can’t imagine buying our engagement ring from anyone else. The standard of the ring is impeccable. I know that my soon-to-be fiancée will wear her Fenton ring with pride until it is time to pass it on to the future generations.

8 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Perfect Service!

Perfect Service!

Fenton was amazing from our initial appointment, throughout the ring creation period and at the point of delivery. Specifically, Sunny was amazing and went above and beyond. Thank you!

17 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

A must shop place!

My ring turned out beautifully. They took such great care in getting all the measurements and working with me so my wedding ring would be exactly what I pictured and they gave me great advice along the way. The ring was also incredibly affordable! I was shocked when they quoted me the price as I had been quoted double that from jewellers or high street ring shops. I cannot recommend them enough!

10 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Pure magic

I have both my engagement and wedding rings made by Fenton, the detail is exquisite and the service has been calm, patient and caring. Thank you for taking care of us so well!!

30 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would highly recommend

It was really easy dealing with everyone at Fenton; from booking an appointment, to trying different rings and then having my chosen design made for me. Great service and a beautiful ring.

27 de agosto de 2025
Avaliado com 3 de um total de 5 estrelas

Fenton Review

I purchased my now fiancées ring from Fenton. And please don’t get me wrong the ring is beautiful and I couldn’t be happier with how it looked.

What concerns me is the quality. After 1 day a diamond fell out of the halo.

The team were helpful to deal with but it’s really dampened the experience.

One year on we have had to get the claws tightened again as one came loose and the emerald rattled.

Not sure I’ll ever be 100% confident in the ring but it does look beautiful.

20 de agosto de 2025

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