Buying my engagement ring with Fenton was a fabulous process from beginning to end. I was very certain what I wanted from the start but I had time to mull over different options and ended up with a co... Ver mais
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Veja o que dizem as avaliações
The experience at Fenton was first class. The appointment process is very chilled, they don’t put you under pressure at all to choose a certain item. Selecting the ring feels very bespoke as you can p... Ver mais
Fantastic experience with Sunny at Fenton. She was incredibly helpful, knowledgeable and made the whole process feel easy and enjoyable from start to finish. The finished ring is beautiful and I’m rea... Ver mais
My engagement ring is stunning and the communication throughout was excellent. The only reason I've deducted one star is due to the timeframe. While I was advised it would take 4-6 weeks, it ended up... Ver mais
Detalhes da empresa
Sobre Fenton
Escrito pela empresa
Fenton is a fine jeweller in the heart of Mayfair specialising in coloured gemstones, Solar Diamonds and engagement rings. We produce high quality, responsibly sourced jewellery to celebrate all of life’s important milestones.
VIEW OUR COLLECTIONEvery made-to-order piece is fully customisable and truly unique. Allowing you to create the perfect piece of forever jewellery to mark your special occasion, whether it’s your engagement, wedding, anniversary, birthday, or just because!
Our beautifully designed jewellery is set in platinum or 18k recycled white, yellow and rose gold. With your choice of Sapphires, Rubies, Emeralds, Aquamarine & Garnets.
CREATE YOUR RINGAs one of the only certified ‘B corporation’ jewellers in the UK it’s our mission to make the fine jewellery industry more transparent, accountable and accessible. Our qualified Gemmologists ensure we’re able to provide high quality gems at an honest price without taking away from the planet or people that helped along the way.
Pay a visit to our London showroom and speak with our concierge team who can help you design the ideal engagement ring, wedding bands, earrings, necklace or bracelet. Or take a look at our ready-to-wear treasure box collection that’s shipped in as little as 24 hours.
GET IN TOUCH
Informações de contato
53 Duke Street, W1C 2PE, London, Reino Unido
- +442046343992
- concierge@fentonand.co
- www.fentonand.co
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service
Fantastic service , knowledgeable and friendly staff that allowed us to take our time
Great communication
Great communication, they kept me up date, easily recommended
A great big thank you
Fantastic experience, Linus (and the whole team in fact) was amazing; exceptionally well informed, and the mock-up/rendering of the design were incredibly helpful visuals, not to mention very patient and understanding Linus was throughout the entire process. My now-bride-to-be (yes, took me all this time to create the right moment to propose) is absolutely over the moon with her engagement ring. Thank you to everyone at Fenton, you've helped make, and very much been part of, dreams come true.
All ways a warm welcome at Fenton
All ways a warm welcome at Fenton. Booked in for my wife’s annual ring Service.
Always a pleasure to engage with the…
Always a pleasure to engage with the staff at Fenton. Knowledgeable, accommodating and of course the jewellery is beautiful
Nice everyday jewellery and great communication
Although I received my jewellery later than expected the communication with the Fenton team was great. I’m very happy with my earrings!
Good communications and very helpful
Good communications and very helpful. The customer item I ordered is exactly what I wanted. No fuss, quick delivery. I recommend.
Trustworthy and excelling at customer service
Fenton are one of the most trustworthy jewellery companies around. They excel at customer service- they are always, always helpful and it is clear that customer satisfaction is highest on their agendas. Their designs are elegant, classic and timeless. It is clear that they use the best materials to produce the sentimental piece. The team is always on hand, from the initial contact to aftercare so you feel and know that you're valued.
I have quite a few Fenton pieces, each signifying a mile stone or a life event. They are a great business and I cannot recommend them enough if you are in the market for a sentimental forever jewellery. They're BCorp in the jewellery business, so extra stars from me!
Diamond hoop earrings
Bought diamond earrings from the Everyday collection back in December. They're absolutely beautiful! Seem very good quality, easy to put on and comfortable to wear. They were also delivered way before estimated, right in time for Christmas. Wish the collection included more pieces, especially pendants!
Excellent earrings.
Slightly disappointed …
Have purchased before but this time communication was poor. No confirmation of order had to chase up. Said they would confirm by email but didn’t. Did then get text and phone calls but felt this wouldn’t have happened unless I pressed them. Although happy with product will make me think twice before using them for future purchases
Perfect size
Perfect size, great price and excellent quality I highly recommend
Beautiful jewellery and fantastic…
Beautiful jewellery and fantastic service. Kept in contact with me to regularly update me on progress of my order. My wife seemed very happy with her earrings.
Great service
Great service, beautiful ring.Shame about the rubbish DLP driver who left it just outside when we were at home at the time.
Stacking Rings purchase.
Had a really good shopping experience. The Fenton team kept me informed every step of the way and managed to deliver the rings in time for Christmas.
Poor communication
I was told I would be given a delivery date by the person via email.
I specifically requested not to deliver on certain dates.
It was delivered on the date that I requested it not be.
Fenton Jewellers the best in the business without doubt !
Fenton Jewellers are just great to deal with ! They are totally professional and experts in their field. The advise and help I received was the best and the end result was superb ! A special mention to Sunny who spent ages sourcing the right gemstone and design to create the perfect ring for my wife. Also A mention for Ingrid who kept me informed of each stage of production and delivery ! Just perfect thank you all so very much.
Unbelievable customer service
I had an emerald trilogy ring that I had some issues with. I was contacted by Lily who was very keen to deal with the issues and make sure I had a beautiful piece of jewellery that I was 100% happy with. Lily advised me of what could be done and that a different design might work better for me. I was sent a choice of different options and I received the updated version of my original ring today. I couldn’t be happier. Fenton went above and beyond to make sure that I was happy with the end result, I really didn’t expect them to and can’t imagine any other company that I have dealt with doing the same. Sometimes things don’t go smoothly, but the way Fenton dealt with my situation is absolutely amazing. I am so grateful to Lily and the team and can’t wait to wear my ring again. 😊
Engagement ring
I bought a ring online with Fenton. We had a WhatsApp consultation. It was a nice idea but it was hard to do focus the camera. However it did give me the opportunity to size the ring nicely on a finger. I then got pictures of different sizes which really helped me choose the size of the diamond I wanted. The ring came in time as promised for my trip away to pop the question. Overall really pleased with the service, can’t fault it one bit. I enjoyed the customisation and the ability to pick your own diamond out of their selection.
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