Fenton Avaliações 

652
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Buying my engagement ring with Fenton was a fabulous process from beginning to end. I was very certain what I wanted from the start but I had time to mull over different options and ended up with a co... Ver mais

Avaliado com 5 de um total de 5 estrelas

The experience at Fenton was first class. The appointment process is very chilled, they don’t put you under pressure at all to choose a certain item. Selecting the ring feels very bespoke as you can p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with Sunny at Fenton. She was incredibly helpful, knowledgeable and made the whole process feel easy and enjoyable from start to finish. The finished ring is beautiful and I’m rea... Ver mais

Avaliado com 4 de um total de 5 estrelas

My engagement ring is stunning and the communication throughout was excellent. The only reason I've deducted one star is due to the timeframe. While I was advised it would take 4-6 weeks, it ended up... Ver mais

Detalhes da empresa

  1. Joalheria
  2. Designer de jóias
  3. Fabricante de jóias
  4. Gravador de jóias
  5. Joalheiro
  6. Loja de Acessórios de Moda

Sobre Fenton

Escrito pela empresa

Fenton is a fine jeweller in the heart of Mayfair specialising in coloured gemstones, Solar Diamonds and engagement rings. We produce high quality, responsibly sourced jewellery to celebrate all of life’s important milestones.

VIEW OUR COLLECTION

Every made-to-order piece is fully customisable and truly unique. Allowing you to create the perfect piece of forever jewellery to mark your special occasion, whether it’s your engagement, wedding, anniversary, birthday, or just because!

Our beautifully designed jewellery is set in platinum or 18k recycled white, yellow and rose gold. With your choice of Sapphires, Rubies, Emeralds, Aquamarine & Garnets.

CREATE YOUR RING

As one of the only certified ‘B corporation’ jewellers in the UK it’s our mission to make the fine jewellery industry more transparent, accountable and accessible. Our qualified Gemmologists ensure we’re able to provide high quality gems at an honest price without taking away from the planet or people that helped along the way.

Pay a visit to our London showroom and speak with our concierge team who can help you design the ideal engagement ring, wedding bands, earrings, necklace or bracelet. Or take a look at our ready-to-wear treasure box collection that’s shipped in as little as 24 hours.

GET IN TOUCH

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

652 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(652)

96 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A great big thank you

Fantastic experience, Linus (and the whole team in fact) was amazing; exceptionally well informed, and the mock-up/rendering of the design were incredibly helpful visuals, not to mention very patient and understanding Linus was throughout the entire process. My now-bride-to-be (yes, took me all this time to create the right moment to propose) is absolutely over the moon with her engagement ring. Thank you to everyone at Fenton, you've helped make, and very much been part of, dreams come true.

25 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Trustworthy and excelling at customer service

Fenton are one of the most trustworthy jewellery companies around. They excel at customer service- they are always, always helpful and it is clear that customer satisfaction is highest on their agendas. Their designs are elegant, classic and timeless. It is clear that they use the best materials to produce the sentimental piece. The team is always on hand, from the initial contact to aftercare so you feel and know that you're valued.
I have quite a few Fenton pieces, each signifying a mile stone or a life event. They are a great business and I cannot recommend them enough if you are in the market for a sentimental forever jewellery. They're BCorp in the jewellery business, so extra stars from me!

21 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Diamond hoop earrings

Bought diamond earrings from the Everyday collection back in December. They're absolutely beautiful! Seem very good quality, easy to put on and comfortable to wear. They were also delivered way before estimated, right in time for Christmas. Wish the collection included more pieces, especially pendants!

17 de dezembro de 2025
Avaliado com 3 de um total de 5 estrelas

Slightly disappointed …

Have purchased before but this time communication was poor. No confirmation of order had to chase up. Said they would confirm by email but didn’t. Did then get text and phone calls but felt this wouldn’t have happened unless I pressed them. Although happy with product will make me think twice before using them for future purchases

19 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

Poor communication

I was told I would be given a delivery date by the person via email.
I specifically requested not to deliver on certain dates.
It was delivered on the date that I requested it not be.

12 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Fenton Jewellers the best in the business without doubt !

Fenton Jewellers are just great to deal with ! They are totally professional and experts in their field. The advise and help I received was the best and the end result was superb ! A special mention to Sunny who spent ages sourcing the right gemstone and design to create the perfect ring for my wife. Also A mention for Ingrid who kept me informed of each stage of production and delivery ! Just perfect thank you all so very much.

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unbelievable customer service

I had an emerald trilogy ring that I had some issues with. I was contacted by Lily who was very keen to deal with the issues and make sure I had a beautiful piece of jewellery that I was 100% happy with. Lily advised me of what could be done and that a different design might work better for me. I was sent a choice of different options and I received the updated version of my original ring today. I couldn’t be happier. Fenton went above and beyond to make sure that I was happy with the end result, I really didn’t expect them to and can’t imagine any other company that I have dealt with doing the same. Sometimes things don’t go smoothly, but the way Fenton dealt with my situation is absolutely amazing. I am so grateful to Lily and the team and can’t wait to wear my ring again. 😊

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Engagement ring

I bought a ring online with Fenton. We had a WhatsApp consultation. It was a nice idea but it was hard to do focus the camera. However it did give me the opportunity to size the ring nicely on a finger. I then got pictures of different sizes which really helped me choose the size of the diamond I wanted. The ring came in time as promised for my trip away to pop the question. Overall really pleased with the service, can’t fault it one bit. I enjoyed the customisation and the ability to pick your own diamond out of their selection.

19 de novembro de 2025

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