Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
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Veja o que dizem as avaliações
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice.... Ver mais
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The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with... Ver mais
A empresa respondeu
The customer service was wonderful. She was able to help me determine why the remote I had would not work with my fireplace and helped me determine exactly the one I would need. My replacement arr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to FireplaceRemoteControls.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of FireplaceRemoteControls.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.spotix.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!
Informações de contato
2810 Stoner CT, Suite #1, 52317, North Liberty, IA, Estados Unidos
- 877.374.4404
- sales@spotix.com
- www.fireplaceremotecontrols.com
4,6
Excelente
3 mil avaliações
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Easy install
I only wanted an on/off remote and was able to get one for around $100. Local fireplace store wanted $225. Personable and knowledgeable sales people with easy peasy install. Would definitely recommend.
16 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Tim,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Their service is excellent.
The service was great. Also very quick response to my issue. Thanks to Justin.
We appreciate
21 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Edward,
Thank you for your review. We're glad that you're happy with our service (especially Justin!), and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Good afternoon Jesse,
Thank you for the feedback. We do not have any communication from you regarding this item not working. We also did not provide a return authorization or label for this order. Did you contact someone here to get a return going? Please let us know, as we would be happy to help.
Best,
Vince
FireplaceRemoteControls
Resposta da Fireplace Remote Controls
Hello Joe,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hi Wendy,
Thanks for the review. We're glad you're pleased with our service.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hi RG,
Thanks for your review. We're happy to hear that you're please with our website and delivery, and we hope you'll enjoy your new remote for many years to come.
Fireplace Remote Controls/Spotix Customer Solutions
Excellent Customer Service
They shipped my purchase immediately and it arrived within days. I made a mistake and ordered the wrong item and the return was quick and without any issues. They are responsive and their customer service is excellent.
11 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello TH,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Gas logs remote easy on line order process, great price too
I Googled the remote I needed to replace. I saw it right away and clicked on the site. I read the details and confirmed it was the model we needed for our gas logs.The very reasonable price posted was one of the main reason I was drawn to this company. The on-line order process was very easy. The email confirmation came right away. Looking forward to receiving our gas logs remote.
17 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Debra,
Thank you for your review. We're glad that you're happy with our service, and we hope to work with you again in the future. Thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Quick shipment
Quick shipment. Instructions made paring remote easy and the remote works great!
13 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Phillip,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Received my product very quickly
2 de novembro de 2023
Resposta da Fireplace Remote Controls
Hi Trudy,
Thanks for your review. We're glad to hear that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Easy to use website
Easy to use website
good price
free shipping
and arrived in a few days.
13 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Richard,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Needed parts were easy to identify and…
Needed parts were easy to identify and order. Parts arrived promptly and were easy to install.
1 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Rodney,
Thank you for your review. We're glad that you're happy with our service, and you easily and quickly got what you needed. Thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Great experience
Matt was a great help. Will purchase from this company again. Thank you
14 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Ricky,
Thank you for your review. We're glad that you're happy with our service (especially Matt!). We thank you for being our customer, and we look forward to working with you again in the future!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Person was helpful and knowledgeable…
Person was helpful and knowledgeable with speedy results
14 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Louis,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Donna,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Good Experience, good selection
The selection was good, site easy to navigate and shipping time was quick. I'd use them again if/when I have a need.
6 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer. We'd love to work with you again in the future.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
On line chat was very helpful
On line chat was very helpful. Thanks to you I think I am on my way to finally get fireplace fixed.
13 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Terry,
Thank you for your review. We're so glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Simple
It was easy to order. Just hope it is right for our fireplace and it is easy to program. Grandkids lost our remote. I hope tech support is just as good and easy if I should need them.
10 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Rosalie,
Thank you for your review. We're glad that you're happy with our service thus far, and our product specialists are here to assist you if you need us in the future!.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
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