Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
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Veja o que dizem as avaliações
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice.... Ver mais
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The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with... Ver mais
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The customer service was wonderful. She was able to help me determine why the remote I had would not work with my fireplace and helped me determine exactly the one I would need. My replacement arr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to FireplaceRemoteControls.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of FireplaceRemoteControls.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.spotix.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!
Informações de contato
2810 Stoner CT, Suite #1, 52317, North Liberty, IA, Estados Unidos
- 877.374.4404
- sales@spotix.com
- www.fireplaceremotecontrols.com
4,6
Excelente
3 mil avaliações
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The person I spoke with took the time
The person I spoke with took time to thorouly discuss my issue and suggested solutions. It did take a while to get someone to answer my phone call.
5 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Bill,
Thank you for your review. We're glad that you're happy with the service our product specialists provide to our customers. Thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Exactly what I needed.
The switch and solenoid that I ordered were delivered quickly. And they were packaged excellently. It was just what I needed to get my fireplace up and running again.
27 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Sherry,
Thank you for your review. We're glad that you're happy with our service, and that we had just what you needed. We thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Tina,
Thank you for your review. We're glad that you're happy with our service and website, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I have been trying to get WiFi…
I have been trying to get WiFi controller for my fireplace, very excited to finally find it. Looking forward for it to arrive.
5 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Edward,
Thank you for your review. We're glad that we had what you've been looking for. It shipped the same day you ordered, so it is on its way to you. We thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Fast efficient service
27 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Deborah,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Always a great experience
Always a great experience. I own a fireplace repair and maintenance company and I’ve had nothing but good experiences with fireplaceremotecontrols.com. Highly recommended!
27 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Dan,
Thank you for your review. We're so glad that you're happy with our service, and we thank you for being our customer! We also look forward to working with you again in the future.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Still waiting…
28 de novembro de 2023
Resposta da Fireplace Remote Controls
Greetings,
Thank you for your purchase. It was shipped to you the same day the order was placed. USPS will be delivering it to you tomorrow.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
The telephone technician was very…excellent
The telephone technician was very helpful at getting right to the problem. On the downside, I had to wait 10-minute on hold.
4 de dezembro de 2023
Resposta da Fireplace Remote Controls
Hello Robin,
Thank you for your review. We're glad that our product specialist(s) could be so helpful to you. Thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Order arrived quickly and set up do…
Order arrived quickly and set up do easy. Thoroughly satisfied.
26 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Valerie,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
it is not here yet
29 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Howard,
Thank you for the feedback. This order was placed on 11/29, and it we emailed you a shipping confirmation the next day. Please let us know if there is anything more we can do for you.
Best,
Vince
FireplaceRemoteControls
The person I spoke to was very helpful
The person I spoke to was very helpful. Processed the order quickly and it shipped the next day.
29 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Jim,
Thank you for your review. We're so glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Easy to order
29 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Tiajuana,
Thank you for your review. We're glad that you're happy with our service and ordering process, and we thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Remote replacement.
Replaced my old remote that had the batteries left in it over the summer. The batteries leaked and damaged the remote. The new one works perfectly.
21 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Larry,
Thank you for your review. We're glad that you're happy with your purchase, and we hope you’ll enjoy your remote and fireplace for many years to come!!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Agent was friendly and knowledgable
Agent was friendly and knowledgeable. He also took a good deal of time to answer my questions
28 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Thomas,
Thank you for your review. We're glad that you're happy with our service and our knowledgeable product specialists. Thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
fast shipping
27 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Anthony,
Thank you for your review. We're glad that you're happy with our service and shipping, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Extremely responsive
I had a problem with the remote I bought right out of the box, but Fireplace Remote Controls replaced it right away without any hassle.
20 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Mark,
Thank you for your review. We're sorry you had trouble with the first remote, but so glad that you're happy with our service, Thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Craig,
Thank you for your review. We're glad that you're happy with your purchase, and we hope you’ll enjoy your remote and fireplace for many years to come!!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
I cannot track my purchases also when I…
I cannot track my purchases also when I looked it up to buy it said I would have it in two days that was a lie
21 de novembro de 2023
Resposta da Fireplace Remote Controls
Hey Mark,
Thank you for the feedback. Looks like your order was placed on 11/20 and the original order acknowledgment said this would ship out 11/21. This order was shipped on 11/21 and it was delivered on 11/25. We never stated anywhere that you would have it in 2 days. Please let us know if there is anything more we can assist you with.
Best,
Vince
FireplaceRemoteControls
This does not work
This does not work. I need a refund/exchange please 5733801224 -Alexie Whitten
4 de novembro de 2023
Resposta da Fireplace Remote Controls
Hey Alexie,
Thank you for the feedback, please give us a call at 319-320-4135 to trouble shoot any issues you might be having.
Best,
Vince
FireplaceRemoteControls
Excellent service and advice
10 de novembro de 2023
Resposta da Fireplace Remote Controls
Hello Charles,
Thank you for your review. We're glad that you're happy with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
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