Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
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Veja o que dizem as avaliações
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice.... Ver mais
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The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with... Ver mais
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The customer service was wonderful. She was able to help me determine why the remote I had would not work with my fireplace and helped me determine exactly the one I would need. My replacement arr... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to FireplaceRemoteControls.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of FireplaceRemoteControls.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.spotix.com, www.kickassgrills.com) along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!
Informações de contato
2810 Stoner CT, Suite #1, 52317, North Liberty, IA, Estados Unidos
- 877.374.4404
- sales@spotix.com
- www.fireplaceremotecontrols.com
4,6
Excelente
3 mil avaliações
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Needed an odd thermostat for an older…
Needed an odd thermostat for an older model gas fireplace last year. They had it for a good price and shipped it quickly! It's still working well. Would buy from here again!
7 de fevereiro de 2025
I ordered a new remote for our propane…
I ordered a new remote for our propane fireplace. It is not compatible with our transmitter. I wish, when I called, I had been told I would also need a new transmitter. Now, I have to figure which transmitter will work with this new remote. The remote arrived in good condition and well packaged.
1 de dezembro de 2024
I quickly located what I needed and the…
I quickly located what I needed and the description write up was very helpful. Checkout was quick and painless.
3 de dezembro de 2024
Order cancellation
The website was easy to navigate and the ordering process was quick, however I just notified Customer Service that I need to cancel my order as I ordered the wrong item.
2 de dezembro de 2024
I got exactly what I ordered
I got exactly what I ordered, and it was delivered in the time frame that was stated. The remote I ordered works! I’m very happy with my experience.
1 de novembro de 2024
Very good and quick response to my…
Very good and quick response to my inquiry to insure I was ordering the correct parts for my Heat N Glo heater.
Quick delivery and install seems good so far.
4 de novembro de 2024
Quick and easy
2 de novembro de 2024
Tech Support
I had no idea how many steps were involved to get a new transmitter to work. The technician was very helpful in guiding me through the steps necessary to pair it with the console.
3 de outubro de 2024
Quick service
5 de outubro de 2024
Was not given the correct information…
Was not given the correct information when purchasing the new fireplace and now I cannot return it so I’m on the hook for $1000. Thank you very much.
4 de outubro de 2024
Have not received the product yet
Have not received the product yet, so far the ordering process went well, ask again after I receive the unit and test it out.
5 de setembro de 2024
Easy
Called and the man assisting me was kind and patient. Helped me easily order what I needed.
6 de setembro de 2024
Got the remote and it worked as…
Got the remote and it worked as expected with no installation complexity. Instructions told me what to do.
13 de agosto de 2024
Resposta da Fireplace Remote Controls
Hello Paul,
Thank you for your review. We're so happy to hear that you're pleased with our service, and that everything is working well for you. We thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Resposta da Fireplace Remote Controls
Hello Mark,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Asking for a review before it ships?
9 de agosto de 2024
Resposta da Fireplace Remote Controls
Hey Joe,
Thank you for the feedback, this was a request to review us on the service that was provided, even if it was just how easy and user friendly your experience with our website was. You will receive another request on a product review after it delivers.
Best,
Vince
FireplaceRemoteControls
Great Customer Service!!!
1 de agosto de 2024
Resposta da Fireplace Remote Controls
Hello Travis,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Able to find the part I needed at a…
Able to find the part I needed at a lower cost than the original provider quoted. Received prompt delivery. Only problem was trying to use the web site chat feature.
11 de julho de 2024
Resposta da Fireplace Remote Controls
Hello,
Thank you for your review. We're happy to hear that you're pleased with our service, and we're sorry you had issues with the chat feature. Thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Easy peasy1
9 de julho de 2024
Resposta da Fireplace Remote Controls
Hello George,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer.
Best,
Fireplace Remote Controls/Spotix Customer Solutions
Knowledge and courteous reps
Knowledge and courteous reps. , excellent communication.
4 de julho de 2024
Resposta da Fireplace Remote Controls
Hello John,
Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer!
Best,
Fireplace Remote Controls/Spotix Customer Solutions
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