Absolutely brilliant! I am so pleased with my bio fuel fire. Its super clean, looks fantastic, and it's exactly what I was looking for. Buying online was a great hassle free experience, and I couldn'... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Electric fire arrived next morning after ordering and well packaged. There was a slight problem with the screws provided to attach the feet being slightly too large for the pre drilled holes, (Adam... Ver mais
Bought a media wall and electric stove for my new build house. It looks amazing, added so much character and was delivered really quickly. Contacted immediately to arrange the best day to deliver. Onl... Ver mais
A empresa respondeu
Very easy to order, prompt delivery Fireplace arrived damaged in transit twice, no fault of fireplace world. Replacements organised and sent very quickly. Everything is done by AI or email, no direc... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fireplace World
Escrito pela empresa
At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
Fast delivery and no quibble returns.
Fast delivery and free returns - Guaranteed!
At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page.
Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.
Informações de contato
St Thomas Road, HD1 3LF, Huddersfield, Reino Unido
- customer.support@fireplaceworld.co.uk
- www.fireplaceworld.co.uk
4,7
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Fantastic to deal with
Fantastic to deal with. Ordered an Oko S5 bioethanol stove which was the cheapest anywhere online. I could choose my delivery date and the stove arrived right on time. Unfortunately it arrived damaged but i took pictures sent them to Fireplace world and within the hour they had arranged delivery of a new stove and collection of the damaged one. The new stove arrived within 2 days and was in perfect condition. The stove itself is absolutely fantastic and throws out more than enough heat to keep my 5m x 4m summer house very toasty.
Thank you fireplace world.
23 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you very much for your positive review and kind comments. We are delighted to hear that you are happy with your purchase and the service you received.
Please ensure your room size meets the minimum room volume Required which is: 63m3.
Thank you for shopping with Fireplace World.
Kind regards, Fireplace World.
Resposta da Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Great looking fire
Easy to order fast delivery. Exactly what we wanted. Easy to install and llooks great
A fire with a really warm glow
16 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you for taking the time to share your feedback. We are so pleased that you are happy with your new order and that everything went smoothly with your order. Kind regards, Fireplace World.
All good in the end
Sorry made a mistake the first fire was damaged
But was quickly replaced and is looking good
24 de setembro de 2026
Resposta da Fireplace World
Dear customer. We are pleased that the issues with your order were sorted out quickly for you and that you are now happy with your purchase. Thank you for your review and for shopping with Fireplace World
Arrived with care absolutely stunning…
Arrived with care absolutely stunning would recommend to everyone
24 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you for taking the time to share your feedback. We are so pleased that you are happy with your order and that everything went smoothly with your order. Kind regards, Fireplace World.
Good price and quick delivery
9 de setembro de 2026
Resposta da Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Adam Corinth stove & Bioethanol Fireplace
Negatives first; the fireplace was poorly packaged, arrived in two separate boxes which the courier kindly placed in my dining room but, because the fire surround boxes weren't sealed or plastic strapped, the contents slid out and I have a photo of the box which the courier placed on my dining room floor. Fortunately, the contents were very well protected. I assembled the surround easily but I found certain areas didn't seal/connect easily and had to ask a neighbour to help by adding weight when screwing the barrel screws. The bioethanol fuel doesn't last long.
Positives; I bought this fire surround and fire package for my new home as new builds don't have fireplaces and the small dining room needed the cosy feel. The surround is a nice quality, looks great especially at night with the lights on. Delivery was good. The fire is a nice looking compact unit and is easy to use and throws out good heat when lit. Overall, a good affordable addition to my home.
5 de outubro de 2026
Resposta da Fireplace World
Dear customer. Thank you so much for your feedback and review, we appreciate it. Please note our items are packages securely with strappings and we can see the delivery image shows the boxes were fully sealed.
Please do contact our support team for any further advice regarding the bioethanol fuel, by emailing customer.support@fireplaceworld.co.uk. We are happy to hear that you are pleased with the quality of the order.
Kind regards, Fireplace World
I still haven't received this or a…
I still haven't received this or a refund to buy it again I needed it before I moved house so I'm gutted please respond
21 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you for your review. We sincerely apologise that you have experienced courier issues. Our support team had emailed you on 28/09 and have been waiting for a response. Please respond so that they can resolve this swiftly.
Kind regards, Fireplace World.
Easy to order came early
22 de setembro de 2026
Resposta da Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Excellent comms, delivery and product
Excellent comms, delivery and product. Very happy - would recommend.
9 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you very much for your positive review and kind comments. We are delighted to hear that you are happy with your purchase and the service you received. Thank you for shopping with Fireplace World. Kind regards, Fireplace World.
Excellent product and fantastic service
Excellent product and fantastic service
20 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Excellent service
Very good service , delivery was great , product was as it said in web site
23 de setembro de 2026
Resposta da Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Fantastic fire
Delivery was on my chosen day. Driver was fantastic but the product itself, we are absolutely over the moon with. Its over achieved expectations.
20 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you very much for your positive review and kind comments. We are delighted to hear that you are happy with your purchase and the service you received. Thank you for shopping with Fireplace World. Kind regards, Fireplace World.
Resposta da Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the item. Thank you for shopping with us. Kind Regards, Fireplace World
Quick delivery and good quality
21 de setembro de 2026
Resposta da Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Every thing was prety good ecept for…
Every thing was prety good ecept for slight damage on inside of surround..with no damage to the outside its quite obvious this was done while in manufacture...mediocre to good product.
5 de setembro de 2026
Resposta da Fireplace World
Dear customer. Thank you so much for your feedback and review, we appreciate it. We are sorry to hear that. Please contact our support team on customer.support@fireplaceworld.co.uk if you require further help.
Kind regards, Fireplace World
Excellent service
Easy to order online, competitive prices of excellent quality fireplaces and speedy delivery *****
18 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you very much for your positive review and kind comments. We are delighted to hear that you are happy with your purchase and the service you received. Thank you for shopping with Fireplace World. Kind regards, Fireplace World.
Easy to order and quick delivery
Easy to order and quick delivery. Good price for a good product. I haven't fitted these two radiators yet, but I bought one last year and it is very good.
18 de setembro de 2026
Resposta da Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Good product and delivered in time as…
Good product and delivered in time as stated. Happy with bio fuel stove.
9 de setembro de 2026
Resposta da Fireplace World
Dear customer, Thank you very much for your positive review and kind comments. We are delighted to hear that you are happy with your purchase and the service you received. Thank you for shopping with Fireplace World. Kind regards, Fireplace World.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.