Delivery on time, super wood chip and quality the colour is really nice and bright compared to the normal dark colours. Very large bag (Equivalent to 2 Builders bags) was fun emptying it..... We are... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
A company which is very easy to deal with that does what it says! The wood is as stated, delivery as agreed, overall an easy experience from the company we always use.
Easy to order product delivered as agreed, haven’t used any yet but usually top quality
Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Informações de contato
Newton Of Boysack Farm, DD11 4PT, Arbroath, Reino Unido
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wood delivery is always on time and…
Wood delivery is always on time and sometimes early. Very good service.
19 de fevereiro de 2026
Resposta da Firewood Express UK
We appreciate you taking the time to leave a kind review.
Becky
Resposta da Firewood Express UK
Thank you for your kind words, its greatly appreciated.
Becky
Resposta da Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Just fine !!
11 de fevereiro de 2026
Resposta da Firewood Express UK
Thank you for taking the time to leave a review.
Becky
The service and helpfulness of the…
The service and helpfulness of the delivery driver that put the logs into the garage.
11 de fevereiro de 2026
Resposta da Firewood Express UK
Glad to hear your delivery was successful. Thank you for taking the time to leave a review.
Becky
Everything was so well organises
Everything was so well organises. Time, delivery and order were all considered.
9 de fevereiro de 2026
Resposta da Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Definitely recommended
Website clear and easy to use, you get a real person if you telephone, everyone knows what they’re doing, and the wood has always arrived on time. They are our go-to for wood.
28 de janeiro de 2026
Resposta da Firewood Express UK
Thank you for your continued custom, we appreciate you taking the time to leave a lovely review.
Becky
Really good product...
Really good product...
Delivery experience perfect...
Price very competitive...
Good communucation, like a family-run business...
They care...
26 de janeiro de 2026
Resposta da Firewood Express UK
Thank you for your very kind review, its much appreciated.
Becky
Excellent reliable professional service…
Excellent reliable professional service going above and beyond to support customers
23 de janeiro de 2026
Resposta da Firewood Express UK
Thank you for your lovely review, glad to hear everything went well with your delivery.
Becky
On time, friendly delivery
On time delivery. Ready to burn wood. Helpful, friendly delivery driver
23 de janeiro de 2026
Resposta da Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Good value and excellent quality.
Second time we have bought a large net and the quality and quantity is excellent.
Delivered when arranged, and the driver was very helpful placing it in a convenient area for us.
2 de fevereiro de 2026
Resposta da Firewood Express UK
Glad you are enjoying the logs and the delivery process has gone smoothly. Thank you for taking the time to leave a review, its much appreciated.
Becky
Good company to deal with
Good company to deal with. Wood arrived on stated day and great price.
2 de fevereiro de 2026
Resposta da Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Powered pallet forks got my delivery up…
Powered pallet forks got my delivery up my driveway. A game changer for me.
2 de fevereiro de 2026
Resposta da Firewood Express UK
Glad to hear everything went well with your delivery. Thank you for leaving a review.
Becky
Resposta da Firewood Express UK
Glad to hear you like the logs. Thank you for leaving a review.
Becky
Yeah wood arrived and its doing its job.
Yeah wood arrived and its doing its job.
30 de janeiro de 2026
Resposta da Firewood Express UK
Thank you for taking the time to leave a review.
Becky
They boasted on their website that…
They boasted on their website that over 90% of their deliveries are completed on the date requested, and then delivered the wood 24 hours after they said they would.
28 de janeiro de 2026
Resposta da Firewood Express UK
I am sorry your delivery did not arrive on the requested date. On our website it states that the delivery date picked is a guide not a guarantee and unfortunately the couriers had not been able to deliver on the date you requested. We had been in contact with you to let you know when your delivery would arrive and to figure out alternative options when it was delayed.
Thanks
Becky
They were very good will definitely use…
They were very good will definitely use again
12 de janeiro de 2026
Resposta da Firewood Express UK
Thank you for leaving a review, we look forward to your next order.
Becky
Fast efficient service great wood burns…
Fast efficient service great wood burns well
I have tried various kinds of wood dried and semi seasoned all work good for me
Would always use Firewood Express
26 de janeiro de 2026
Resposta da Firewood Express UK
Thank you, we appreciate you taking the time to leaving a lovely review.
Becky
Wood company good delivery not so good
The company as always provided a brilliant service including delivery.
However, the company may have changed that does your deliveries.
On the last two deliveries it as not been the reliable timed delivery we have got used to.
The last delivery was the drivers last load.
We have always had deliveries at 7.30am.
The last delivery was dropped at 3.40pm
26 de janeiro de 2026
Resposta da Firewood Express UK
I am sorry to hear this. As it states on our website the couriers deliver between 08:00 and 18:00 Monday to Friday. We unfortunately are not able to guarantee a morning delivery every time.
Your most recent order was delivered by a courier with a tracking system which we email each customer so they can see what time the orders will arrive
Thanks
Becky
Good delivery
I asked for a delayed delivery. It came one day late, but I had already said I did not mine if it did.
3 de fevereiro de 2026
Resposta da Firewood Express UK
Thank you for taking the time to leave a review.
Becky
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