The staff were a great support and easily accessible for guidance. The loan calculator was also very useful to support me to plan the amount I wanted to borrow and detailing the repayments.
A empresa respondeu
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Veja o que dizem as avaliações
Never had any problems dealing with First Tech , staff were always more than helpful & friendly, would highly recommend them
A empresa respondeu
Easy to use application process for loans. Simple and straight forward application process. Very quick follow up on any clarifications needed. Great Service overall
A empresa respondeu
With clear info on the website I brought all required docs, ID and proof of address etc when I called into office to apply for a loan. Very helpful staff (one of whom was being trained in) processe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
First Tech Credit Union is the dedicated credit union for employees working in the Information, Communications and Technology (ICT) sector in Ireland. First Tech was established in 1961 and was originally called the Civil Service Credit Union and later became the Telecom Eireann employees credit union and then ESCCU. It was renamed First Tech Credit Union in 2020. Key member benefits include competitive rates on personal loans, various savings options and insurance benefits at no extra cost. Members can borrow up to €120,000* and the maximum savings threshold for individual members is €100,000. (*Terms and Conditions apply). First Tech Credit Union is member-owned and not-for-profit with all profits being returned to members in the form of reduced fees, lower loan rates and attractive dividends. It is overseen by a volunteer Board of Directors. In recent years, First Tech has built strong relationships with many companies across the ICT sector, from multi-nationals to SMEs. First Tech works with these companies and their employees to provide information and advice on First Tech’s products and services. These members value the personal and trustworthy service First Tech provides on a daily basis. First Tech Credit Union is regulated by the Central Bank of Ireland.
Informações de contato
55 Dawson St, D02 X449, Dublin, Irlanda
- 01 6427900
- info@firsttech.ie
- www.firsttech.ie
4,8
Excelente
179 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da First Tech Credit Union
Thanks you Sea. Delighted to hear that.
Excellent service and helpful,experienced staff
Excellent service and experienced staff
30 de janeiro de 2026
Resposta da First Tech Credit Union
Hi Deirdre, many thanks for the positive comments
Providing a useful and helpful service
19 de abril de 2026
Resposta da First Tech Credit Union
Thanks you very much for your positive feedback
Very efficient and helpful staff
Very efficient and helpful staff. Quick application and no delays with loan.
27 de janeiro de 2026
Resposta da First Tech Credit Union
That's great to hear Eamon. Thanks for taking the time to share your thoughts about us
Fast and efficient service from staff…
Fast and efficient service from staff deal with my loan application
19 de fevereiro de 2026
Resposta da First Tech Credit Union
Hi Margaret, that's great to hear. Thanks a mill for sharing that.
Very easy to complete and implement any…
Very easy to complete and implement any requests, whether account or Loan related.
20 de fevereiro de 2026
Resposta da First Tech Credit Union
Hi Declan, many thanks for sharing that and that's great to hear.
great new app for credit union
18 de abril de 2026
Resposta da First Tech Credit Union
Hi Robert, that's great to hear about our new app. Thanks for that
I found the staff very helpful
I found the staff very helpful, it was a pleasure to deal with them.
20 de março de 2026
Resposta da First Tech Credit Union
Hi Brian, many thanks for those kind remarks about our staff. Much appreciated.
Loan process
Online application ok found it hard to up load documents
Disappointed to have to ring to sort out loan payments as money not been transferred across and loan showed in arrears. Worried this will affect my credit rating.
Staff very helpfully and nice to deal with
19 de fevereiro de 2026
Resposta da First Tech Credit Union
Hi Fidelma,
Many thanks for taking the time to share your feedback with us. We apologise for the error in setting up your loan payment and we fixed it immediately you contacted us. Just to confirm that this will not affect your credit rating. Thanks also for your comments about our staff. We’re delighted to hear that. FTCU
Resposta da First Tech Credit Union
Hi Gaye, thanks for sharing that.
Love how Easy the website is to use
Love how Easy the website is to use
And staff are so polite when you need to call them
24 de março de 2026
Resposta da First Tech Credit Union
Hi Lorraine, that's great to hear and many thanks for sharing that.
So fast and easy to apply for a loan
So fast and easy to apply for a loan. Loan was in my bank account on same day
2 de dezembro de 2025
Resposta da First Tech Credit Union
Hi Yvonne, we're delighted to hear that you had a good experience applying for a loan with us. Thanks for sharing that
Extremely helpful and easy to work with
Very strong both in terms of online access and person to person support.
14 de janeiro de 2026
Resposta da First Tech Credit Union
Hi Jonathan, that's great to hear. Many thanks for that feedback.
Friendly and was to deal with,.helpful…
Friendly voice and was easy to deal with any questions. and offer advice there and then
16 de abril de 2026
Resposta da First Tech Credit Union
Hi Patrick, thanks for sharing that and for giving us the 5 star review.
Very efficent and punctual to peoples…
Very efficent and punctual to peoples needs.
25 de setembro de 2025
Resposta da First Tech Credit Union
Hi David, many thanks for that review
Always a great experience woth 1st tech
21 de abril de 2026
Resposta da First Tech Credit Union
Thanks Ustane. Great to hear that.
Helpful staff no matter who you speak…
Helpful staff no matter who you speak to, they will always try to help no matter the situation unlike a standard bank. I would recommend them to anyone.
21 de abril de 2026
Resposta da First Tech Credit Union
Hi Anthony, that's great to hear. Thanks for sharing that.
Always so helpful when things are…
Always so helpful when things are happening beyond my control
10 de abril de 2026
Resposta da First Tech Credit Union
Hi David, many thanks for those comments and for the 5 star review.
Staff are friendly and so helpful
18 de abril de 2026
Resposta da First Tech Credit Union
Hi Bernadette, that's great to hear. Many thanks
I fodifferace when you become a pensionerund getting a loan the worst…
I found getting a loan the worst experience and felt it was because I had retired I had plenty of assets to cover loan and no face to face also asked for things to be sent in pdf file
I have coffee with retirees for eir and alot have found it not as assemble as the banks who offer lower interest rates . I find the counter staff amazing amazing the credit union was set up for people to stop them going to money lenders and now the y can't use common sense and be there especially for people like me who are almost 40years in one and whre my mother volunteered for years in Harold's Cross credit union
8 de outubro de 2025
Resposta da First Tech Credit Union
Hi Helen,
Thank you for taking the time to share your feedback with us.
We are sorry that the interaction did not meet your expectations, and we value the feedback you have provided as it helps us improve the service we offer to members.
We do think that our loan rates are very competitive versus the banks and that we offer a more personal touch. However, we take on board your feedback and we thank you again for sharing your experience.
FTCU
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