First time calling the customer service line I was on hold for 1.5 hours then there was a message stating the department I was on hold for was closed for the day and to try back the next day. The seco... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Auf keinen Fall zu empfehlen! Kundenbetreuung existiert nur auf Papier. Wochenlang wurden meine Zahlungen nicht korrekt bearbeitet, erhebliche Kosten und Stress gehabt. Habe täglich versucht jemanden... Ver mais
Anscheinend kommt es hier häufiger vor, dass bei zweiten bzw. dritten Abbuchungen der falsche Verwendungszweck eingetragen oder auch mal der komplett falsche Händler im Verwendungszweck steht. Nachd... Ver mais
Charlotte was absolutely incredible. We’ve just started running our first business and she was so helpful and patient with us. She explained everything in a simple and understandable way and made the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.
Informações de contato
Reino Unido
- www.fiserv.com
2,0
Ruim
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The whole process was easy
The whole process was easy, Julie explained everything well and honest. She was so helpful. Highly recommend!
Top class
9 de maio de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Darryl,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Great service
Great service, nice and helpful customer service. it took a litte to long to set up the account but the moment I sent all information and proofs I received card machine in couple of days.
3 de maio de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Goska,
Thank you for taking the time to write your five-star review.
We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Better rates than our current provider
Better rates than our current provider. New card machine - arrived exactly when stated. Communication excellent. Card machine easy to use. Would recommend.
27 de abril de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Mr H Gould,
Thank you for taking the time to write your five-star review.
We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Very good communication and user…
Very good communication and user support.
19 de abril de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello George,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Adam Clayton have a great service and…
Adam Clayton have a great service and explained everything without jargon.
19 de julho de 2022
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Stephen,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Quick and easy set up
Was an easy transition to using a card machine and has elevated my business thank you
14 de dezembro de 2022
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Brooke,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Charlotte was absolutely incredible!
Charlotte was absolutely incredible. We’ve just started running our first business and she was so helpful and patient with us. She explained everything in a simple and understandable way and made the whole process so easy. Can’t speak highly enough of her!
1 de abril de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Fred,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Charlotte.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Joanne very helpful
Totally a completely different experience with Joanne, the Robyn she is gone through my accounts, help me sort it out and so far more compassion empathy, and understanding
30 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Andrea,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
Maria is extraordinary
Maria is extraordinary! Her dedication and extra miles she goes to help is second to none.
30 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Zaynab,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Maria.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Highly recommended
Adam Clayton was great & patient with me throughout the whole process. Very helpful & happy with everything. Thank you. Highly recommended
24 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Pauline,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Amazing customer service once again…
Amazing customer service once again from Steven Sidney. Any queries we have had have been dealt with immediately. We couldn’t ask for better service!! 100% recommend!
25 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Kristina,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Steven.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Janel was great
Janel was great - she was so helpful, polite, pleasant and friendly - and very patient with me!
Thank you, Janel, you are a star!
16 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Littlehampton Shopmobility,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Janel.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Matt has been very helpful
Matt has been very helpful, right from initial contact through to answering multiple questions concerning various things!
I feel confident that Matt will sort any problems or issues should they arise quickly and efficiently.
20 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Leesa,
We are pleased that Matt provided you with excellent service!
Your 5 Star review is truly appreciated.
Thank you for choosing Clover UK.
First Class service
I could not have asked for a more efficient and streamlined service. Danielle made everything so simple for me.
20 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Kathleen,
We are pleased that Danielle provided you with excellent service!
Your 5 Star review is truly appreciated.
Thank you for choosing Clover UK.
Efficient
Efficient, helpful and effective. The best I have ever dealt with
17 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Maqsood,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK.
A friend suggested that I used this…
A friend suggested that I used this company as Adam Clayton, had been so helpful and the service was very good. And I have to say I was not disappointed. The whole process with Adam was flawless, never any problems getting hold of him, the terminal is brilliant, so much better than the old one, and we have made a considerable saving also. Highly recommend!!
15 de janeiro de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello R Brooks,
Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam,
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Service I received was outstanding
15 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Deniz,
Thank you for taking the time to write your five-star review.
We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Excellent customer service and set up
Excellent customer service and set up! Machine great and team v helpful
14 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello A Devine,
Thank you for taking the time to write your five-star review.
We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Julie was very helpful with getting me…
Julie was very helpful with getting me set up. I love my new card machine, thank you Julie!
13 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Megan,
We are pleased that Julie provided you with excellent service!
Your 5 Star review is truly appreciated.
Thank you for choosing Clover UK
I would highly recommend this company
I would highly recommend this company. Their attention to detail in explaining their products was excellent and very easy to understand. Service from start to finish is excellent and they provide on going support.
13 de março de 2023
Avaliação não solicitada
Resposta da Fiserv in EMEA
Hello Francis,
Thank you for taking the time to write your five-star review.
We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.